geappliances.com Customer Reviews Collected from geappliances.com
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Average Customer Rating:
4.3 out of 5
4.3
Open Ratings Snapshot
Rating breakdown 3,746 reviews
5 Stars
2,406
4 Stars
742
3 Stars
249
2 Stars
122
1 Star
227
85%of customers recommend this product. 
(
2,742 out of 3,240
)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Customer Rating
5 out of 5
5
Great features, great quality
on June 17, 2024
Posted by: shaase
I purchased this model in 2016 and am now replacing with the same model. I love the features, express cooking, defrost, etc. I'm so happy I was able to find this model again in 2024!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great Featues and Design.
on June 18, 2024
Posted by: JimMc5513
from Barrington NH
Very nice design. Controls are very easy to get used to. Really like the Chef Connect link to my Profile gas range. Surface light and fan starts when starting a burner. Fan and light level setting you setup.seems like it is cooking faster than my last one. The door has a wider swing, not having the side control panel. Need to remember to step back when swinging door closed. Caught me in the head a few times. The fan is much quiter than my last one. Window in the door is very dark. When running you really can't see the item cooking inside. The inside light could be brighter. Very happy though with this purchase!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
No quality control at all
on July 1, 2024
Posted by: Lousyquality
Purchase a new range and microwave. The microwave was bad out of the box and the range control board died in ten days. It’s called quality control, I suggest you look it up and I’ll look for appliances elsewhere.
Features
5 out of 5
5
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
1 out of 5
1
Response from geappliances.comBy JonathonGE_AppliancesJuly 2, 2024
We're sorry to hear about the microwave not working and the control board needing to be replaced. We'd like to help out. We suggest getting one of our approved technicians out for repair. We're confident that they can resolve this. You can do so by calling 1-800-432-2737 or by visiting this link here (https://www.geappliances.com/ge/service-and-support/service.htm).
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great Looking Microwave
on July 8, 2024
Posted by: adak73
Everything is great, one small issue! The door is awkward, therefore difficult to open without smacking yourself in the face or head!
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Great features easy to use and very powerful.
on August 25, 2024
Posted by: 3AKHawks
from North Carolina
Easy install and is very powerful. Looks great and my wife likes how it looks symmetrical.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
5 out of 5
5
Quality and Price!
on September 3, 2024
Posted by: NickLulu
from San Diego, CA
Great quality for the price. Clean lines, easy clean-up. No handle to break. Vent is strong on this one!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Quality
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
A quick failure.
on September 13, 2024
Posted by: Larry1939
Should have paid more attention to other 1-star ratings. This thing worked perfectly for exactly one week, then the magnetron or some such part quit working. The timers, the cooking countdown, and the exhaust fan still work fine, It will not cook and the turntable refuses to move. I expect it will need to be replaced, hopefully not with another lemon.
Response from geappliances.comBy MichaelGE_AppliancesSeptember 16, 2024
It’s unexpected to hear that your microwave stopped working so suddenly, and we want to help. We recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
Customer Rating
1 out of 5
1
Good features, short life.
on September 13, 2024
Posted by: Larry1939
from Washington
This microwave died exactly one week after installation. Replacement is necessary.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
1 out of 5
1
Quality
1 out of 5
1
Value
3 out of 5
3
Response from geappliances.comBy MichaelGE_AppliancesSeptember 16, 2024
It’s unexpected to hear that your microwave stopped working so suddenly, and we want to help. We recommend having your unit diagnosed by one of our qualified technicians. You can schedule service by calling 1-800-432-2737 or by going to https://www.geappliances.com/ge/service-and-support/service.htm.
Written by a customer while visiting geappliances.com
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