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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Average Customer Rating:
4.3
Rating breakdown 3,750 reviews
5 Stars
2,406
4 Stars
745
3 Stars
250
2 Stars
122
1 Star
227
85%of customers recommend this product.
(
2,743 out of
3,241)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Customer Rating
5
Great features
on July 19, 2023
Posted by: Tommygun648
from Fountain Valley Ca
Excellent microwave and priced right. Great functionality and easy fir the kids to use
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice
on July 20, 2023
Posted by: bigger r
Nice microwave. Could have a smaller door. When opened it extends out a bit too far.
Written by a customer while visiting geappliances.com
Customer Rating
5
Looks fantastic in our kitchen!
on July 20, 2023
Posted by: Discdhr
from Pittsburgh, PA
We are just learning how to use our new GE Profile microwave, but so far it is working very well. Installation and setup was very fast. Looking forward to using all the advanced features.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Charlie@GEA, GE_Appliances, July 27, 2023
Hello,
Thank you for taking the time to provide us with your feedback. We're glad to know that the installation was a snap.
This microwave gives a sleek appearance to your kitchen. It provides great convenience with sensor cooking controls that automatically adjust time and power for delicious cooking results. The turntable is large enough for a full-size dinner plate.
We truly appreciate you choosing us for your appliance needs.
-Charlie@GEA
Thank you for taking the time to provide us with your feedback. We're glad to know that the installation was a snap.
This microwave gives a sleek appearance to your kitchen. It provides great convenience with sensor cooking controls that automatically adjust time and power for delicious cooking results. The turntable is large enough for a full-size dinner plate.
We truly appreciate you choosing us for your appliance needs.
-Charlie@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Great, sleek, design, and features.
on July 21, 2023
Posted by: StacyToy
from Decatur,MI
We love this microwave it is our second one the first one got hit by lightning.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Love the look of the microwave.
on July 22, 2023
Posted by: Steve0130
Works great. Only negative is that I have to press hard to initiate cooking time.
Response from geappliances.comBy Jonathon@GEA, GE Appliances, August 4, 2023
Greetings - Thank you so much for taking some time to connect and share your review. We're so happy to hear that you are getting great cooking performance and everything out of this microwave.
Also, we are sorry about the controls being harder to press and use. That is something we're going to share with our product team to review. This way they can look for ways to make improvements going forward. Thank you again for sharing.
Let us know if you ever have any questions, we're always happy to help. - Jonathon@GEA
Also, we are sorry about the controls being harder to press and use. That is something we're going to share with our product team to review. This way they can look for ways to make improvements going forward. Thank you again for sharing.
Let us know if you ever have any questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Missing feature
on July 22, 2023
Posted by: Gilbertm
from Brandon, Florida
Nice microwave . Easy to manage Missing second level and rack
I would recommend this to a friend!
Features
3
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Broke down twice within two years. Not good.
on July 22, 2023
Posted by: ntk_ntk
from Highlands Ranch, CO
We've outfitted two houses with GE Profile appliances and have been happy with the quality and performance; however, this microwave has given us nothing but trouble. It failed within one year due to the magnetron. Fortunatley, it was under warranty and got it repaired. Unfortunately, the service was only warranted for 6 months and it failed again about a year after, so now we have to pay through the nose to get it fixed. I'm so disappointed. When we have to replace our appliances we'll be looking at other brands. This experience has left a sour taste in our mouths. Zero stars for this product.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, July 24, 2023
Good afternoon,
Thank you for taking the time to leave a review on your GE Profile Series over-the-range microwave oven. Your feedback is valued and very important to us.
We are sorry to hear that you are continuing to experience issues with your microwave, as this is certainly not normal operation, nor the quality that we expect.
We have an excellent team of service providers, and we are confident they can accurately diagnose and repair the issue at-hand. You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home!
-Devin@GEA
Thank you for taking the time to leave a review on your GE Profile Series over-the-range microwave oven. Your feedback is valued and very important to us.
We are sorry to hear that you are continuing to experience issues with your microwave, as this is certainly not normal operation, nor the quality that we expect.
We have an excellent team of service providers, and we are confident they can accurately diagnose and repair the issue at-hand. You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Beautiful Microwave
on July 22, 2023
Posted by: Dee Ess
The microwave is great to look at and functions very well. It does feel a little’light’ compared the one it replaced.
Written by a customer while visiting geappliances.com