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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Average Customer Rating:
4.3
Rating breakdown 3,750 reviews
5 Stars
2,406
4 Stars
745
3 Stars
250
2 Stars
122
1 Star
227
85%of customers recommend this product.
(
2,743 out of
3,241)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Customer Rating
5
Sleek
on August 10, 2023
Posted by: Carol Ok
from Monroe
All good - updated model looks sleek. Didn’t realize how much wider the door is till I hit myself in the head!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Like the microwave
on August 12, 2023
Posted by: Taj69
from Punta Gorda, FL
Good microwave, plenty of space and intuitive controls
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Almost happy
on August 12, 2023
Posted by: Mwcase
The microwave oven has a lot of features I normally wouldn't use. I don't find it easy to use; nor do I understand how to use the features. It did not come with a manual; and getting it from the internet it doesn't quite explain how to use it.
Response from geappliances.comBy Tierra@GEA, GE Appliances, August 23, 2023
Hey there,
Thank you so much for taking the time to post this review. We appreciate the honest feedback and we're more than glad to provide an owner's manual for this awesome microwave oven. This unit does offer a lot of features and we want you to fully enjoy all of them. Here is the link:
https://products-salsify.geappliances.com/image/upload/s--rXt2nMaG--/ab4666a9952a1a1a618392c19deb63d423382e4b.pdf?_ga=2.180170849.433019319.1692625824-595418822.1684865737
We hope this helps! Have a wonderful day! - Tierra@GEA
Thank you so much for taking the time to post this review. We appreciate the honest feedback and we're more than glad to provide an owner's manual for this awesome microwave oven. This unit does offer a lot of features and we want you to fully enjoy all of them. Here is the link:
https://products-salsify.geappliances.com/image/upload/s--rXt2nMaG--/ab4666a9952a1a1a618392c19deb63d423382e4b.pdf?_ga=2.180170849.433019319.1692625824-595418822.1684865737
We hope this helps! Have a wonderful day! - Tierra@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Wrong product
on August 12, 2023
Posted by: 3 star
from Il
What I purchased didn't look like the display in store. Loooked the same outside but inside was different.
Features
5
Performance
5
Quality
5
Value
5
Response from geappliances.comBy Jonathon@GEA, GE Appliances , August 15, 2023
Hello - Thank you so much for taking a moment to share your experience. We're glad to see you are enjoying this microwave so far. You've made a great choice for your kitchen.
We are sorry to hear that the display model looked different, that can certainly be confusing. We're going to see if we can review this and hopefully prevent this from happening going forward.
Let us know if you ever have any questions, we're always happy to help. = Jonathon@GEA
We are sorry to hear that the display model looked different, that can certainly be confusing. We're going to see if we can review this and hopefully prevent this from happening going forward.
Let us know if you ever have any questions, we're always happy to help. = Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
All modern
on August 13, 2023
Posted by: Anonymous
from Smyrna Delaware
Very nice and 1st class appearance , price was extremely comfortable with todays life style
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Microwave
on August 13, 2023
Posted by: LouisMM
from Jeff City, MO
Looks stylish and works great. I regret that I don’t have a Profile range to sync the chef function, but nonetheless, it’s looks and works great.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Microwave review
on August 13, 2023
Posted by: spa74
Nice sleek look. Easy install. Plenty of options for getting what you need done.
Written by a customer while visiting geappliances.com
Customer Rating
1
Inferior product.
on August 14, 2023
Posted by: ntk_ntk
from Highlands Ranch, CO
The first one we installed died after 6 month due to the magnetron. That was fixed and then it died about 6 months after that. Since the microwave was no longer under warrantly, we decided it was more cost-effective to replace it. Against our better judgement, we bought the exact same model because my husband wanted it to be an easy swap out. Unfortunately, they changed this model just enough that he had to unscrew the backing and drill new holes. Right out of the box: the bottom of the microwave was not flat; the bottom is bent; when you close the door, the vent and light come on for no reason, so you have to open/close it to turn it off; you have to press the express cook button several times for it to start; the parts feel cheaper than the first model, the bottom interior is not a flat surface, so it's not as easy to insert the plate. I wish we had learned our lesson and gotten a completely different model but the purchasing process was painful and I didn't want to deal with the return. Two thumbs down on this model. I could have purchased a similar model for a fraction of the cost.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, August 16, 2023
Hello,
Thank you for taking the time to leave a review on your GE Profile Series over-the-range microwave. We are sorry to hear that the first model died within 6 months of use due to the magnetron, and that the new model is bent on the bottom. This is certainly not normal operation, nor the quality that we expect.
We recommend taking advantage of the 1-year manufacturer's warranty and schedule a service appointment with our factory service team. You can schedule an appointment by calling the Service Department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review, and for choosing GE Appliances for your home!
-Devin@GEA
Thank you for taking the time to leave a review on your GE Profile Series over-the-range microwave. We are sorry to hear that the first model died within 6 months of use due to the magnetron, and that the new model is bent on the bottom. This is certainly not normal operation, nor the quality that we expect.
We recommend taking advantage of the 1-year manufacturer's warranty and schedule a service appointment with our factory service team. You can schedule an appointment by calling the Service Department directly at 1-800-432-2737, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.ht
Thank you for your review, and for choosing GE Appliances for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com