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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Average Customer Rating:
4.3
Rating breakdown 3,769 reviews
5 Stars
2,411
4 Stars
751
3 Stars
253
2 Stars
125
1 Star
229
85%of customers recommend this product.
(
2,748 out of
3,250)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Customer Rating
3
Door design?
on August 31, 2023
Posted by: How easy was that
from 29483
The microwave works fine, the door is ridiculously large, the first time I went to close it I hit my head very hard with the door since it’s at least 6” longer than the average microwave door.Now I hold the edge of the door to close it.
Features
3
Performance
4
Quality
4
Value
3
Response from geappliances.comBy MichaelBatGEA, GEAppliances, August 31, 2023
Hello,
We’re glad that your new microwave has been working well for you, but we’re so sorry to hear that the length of the door has caused you to hit your head. We know getting a new appliance can sometimes involve a learning curve, and that can sometimes include things like learning the opening arc of a door. We’re confident that, given time, you’ll get used to the length of the door and will be opening and closing it with ease, no longer afraid of cranial contact. We truly appreciate you choosing GE Appliances for your home, and please know we’re here should you ever need assistance. -MichaelB@GEA
We’re glad that your new microwave has been working well for you, but we’re so sorry to hear that the length of the door has caused you to hit your head. We know getting a new appliance can sometimes involve a learning curve, and that can sometimes include things like learning the opening arc of a door. We’re confident that, given time, you’ll get used to the length of the door and will be opening and closing it with ease, no longer afraid of cranial contact. We truly appreciate you choosing GE Appliances for your home, and please know we’re here should you ever need assistance. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Fast Installation
on September 1, 2023
Posted by: MarkCob
from Winchester, VA
Microwave was installed by Brandon and Brian in less than 20 minutes. They did an excellent job and we are loving our new GE microwave.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Why?
on September 3, 2023
Posted by: Mad consumer 21
from Chicago Illinois
Okay so it's six months out since I purchased this product. Installation went great, gits just where the last over the range microwave oven went. Not u have an error code. "Change Filter". Look up booklet and to tells me to unplug, unscrew and change filter. It's the unscrew part that's getting me upset. The Over head Range is located above my stove and under cabinets that it is screwed into. Can you guess where the screws to change the filter are located? Under the cabinet that it's screwed into.....
I would recommend this to a friend!
Features
2
Performance
5
Quality
2
Value
3
Response from geappliances.comBy Jonathon@GEA, GE Appliances , September 6, 2023
Hello - Thank you for spending a moment to share your experience. We are sorry to hear about the issues getting the charcoal filter replaced.
We are going to share a quick video that might help out some with getting this replaced. As, it is possible that the vent screws are not completely covered by the cabinets. Here is the video: (https://www.youtube.com/watch?v=l8Hierh0aLw).
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEA
We are going to share a quick video that might help out some with getting this replaced. As, it is possible that the vent screws are not completely covered by the cabinets. Here is the video: (https://www.youtube.com/watch?v=l8Hierh0aLw).
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Happy with this microwave
on September 4, 2023
Posted by: SB63
from Florida
I like how the panel is layed out. It’s easy to use and heats food very well.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Beauty and Function
on September 6, 2023
Posted by: Workerbee22
from Spring Hill, FL
The design and overall aesthetic is perfection. Features are appreciated and the bluetooth connectivity to stove is a great benefit.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great everything
on September 6, 2023
Posted by: Cupcake2
from Utah
Great microwave! Looks great. Lots of compliments on it. Love watching newbies try to open it. Lol.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Good but door is dark and interior light seems dim
on September 6, 2023
Posted by: Riddle 707
This product works as advertised and seems to work well. What I do not like is the interior light seems to be dim and the door is dark and obstructs the view of food that is being microwaved. Overall the microwave seems to be well made and works as advertised.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great value
on September 8, 2023
Posted by: Mcerda
Great microwave ,easy features to operate.
Great. Value!
Great. Value!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com