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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Average Customer Rating:
4.3
Rating breakdown 3,747 reviews
5 Stars
2,406
4 Stars
743
3 Stars
249
2 Stars
122
1 Star
227
85%of customers recommend this product.
(
2,743 out of
3,241)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Customer Rating
4
Great so far
on October 28, 2023
Posted by: discoduck1977
from Peoria ,IL
We have had it about a week so far and it has worked great. the vent seems to be way more powerful than our microwave before so helps keep smells and grease out of the house better . i just wish it was a smart microwave and i would of given it a 5 star.. very sleek looking and pretty quiet .
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Don’t go for this one if you need to use a microwa
on October 28, 2023
Posted by: ZahraPal
I bought this product and it has not worked properly at all. I set the clock and once I run the microwave it asks me to reset. Buttons are hard to work and sometimes when I shut the door the display screen acts weird, there is no helpline either to help me
Response from geappliances.comBy Adrian, GE_Appliances, October 30, 2023
Greetings! We appreciate you leaving us a review. We are so sorry to hear that your microwave is not operating as designed. We recommend resetting your microwave by disconnecting power from the unit for 2 - 3 minutes and reconnecting power. If this reset does not revert the unit back to normal operating function, this will require service by a qualified technician. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home, and we are confident that our technicians will be able to assist you with the operation of your new microwave if needed. - Adrian@GEAppliances
Thank you for choosing GE Appliances for your home, and we are confident that our technicians will be able to assist you with the operation of your new microwave if needed. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Attractive and Functional
on October 28, 2023
Posted by: Nance3762
from Pittsburgh, PA
We are very satisfied with the GE Microwave/fan combo overall.
The only thing that I would change is the large door which covers the entire face of the unit. This requires that you need to stand back a bit so that it does not strike you. A button panel on the side of the unit and a smaller door would make it better for me.
The only thing that I would change is the large door which covers the entire face of the unit. This requires that you need to stand back a bit so that it does not strike you. A button panel on the side of the unit and a smaller door would make it better for me.
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Features, Style and Appearance.
on October 29, 2023
Posted by: Kevin509
from Alexandria MN
This is a great addition to our kitchen. Great style and functionality.
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
Pretty good but not great.
on October 29, 2023
Posted by: BillCT
Generally satisfied but buttons are hard to push, and tinted glass makes it difficult to see the food as it is cooking.
Response from geappliances.comBy Devin, GE_Appliances, October 30, 2023
Hi there,
We appreciate you taking the time to leave a review on your new GE Profile Series over-the-range microwave. We are happy to hear that you're generally satisfied with this model, however, we are sorry to hear that the buttons are difficult to push, and the tinted glass makes it hard to see your food as its cooking. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review! -Devin@GEAppliances
We appreciate you taking the time to leave a review on your new GE Profile Series over-the-range microwave. We are happy to hear that you're generally satisfied with this model, however, we are sorry to hear that the buttons are difficult to push, and the tinted glass makes it hard to see your food as its cooking. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
Not thrilled
on October 30, 2023
Posted by: Review3
from Nh
Much louder than my old one. Construction materials are tinny. Wish the option lights lit up.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Devin, GE_Appliances, October 31, 2023
Hello,
We appreciate you taking the time to leave a review on your new GE Profile Series over-the-range microwave. We are sorry to hear that the microwave is noisier than you prefer, and would like the option to light up when selected. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review! -Devin@GEAppliances
We appreciate you taking the time to leave a review on your new GE Profile Series over-the-range microwave. We are sorry to hear that the microwave is noisier than you prefer, and would like the option to light up when selected. Your feedback ensures that our product design teams are aware of any changes or perfections we can make to improve the overall performance and convenience this appliance has to offer. Thank you for your review! -Devin@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
2
Would not recommend
on October 30, 2023
Posted by: New GE Microwave 2
from Pa
Very pretty and matches my new Profile stove which I only bought to match this microwave. My old Microwave was amazing (GE) but the handle peeled due to high heat above the stove. Miss the convection over feature as well as quieter sound. This one is noisy and at times clanks.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Charlie, GE_Appliances, October 31, 2023
Hello,
Thank you for taking the time to provide us with your feedback. We're glad to hear that your microwave matches with other appliances. It gives a sleek appearance to your kitchen. Although we are sorry to hear that your microwave is louder than anticipated.
The following link describes the sounds or noises that are normal when operating a microwave: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15900
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We truly appreciate you making GE Appliances part of your home. If you have any questions please feel free to reach out.
-Charlie@GEAppliances
Thank you for taking the time to provide us with your feedback. We're glad to hear that your microwave matches with other appliances. It gives a sleek appearance to your kitchen. Although we are sorry to hear that your microwave is louder than anticipated.
The following link describes the sounds or noises that are normal when operating a microwave: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15900
If the issue continues, we recommend scheduling an appointment with our factory service and repair team by calling 1-800-432-2737, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
We truly appreciate you making GE Appliances part of your home. If you have any questions please feel free to reach out.
-Charlie@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great look awesome features
on October 30, 2023
Posted by: Kxgirl95
from Bellingham ma
We just installed this in our kitchen and haven't really used it yet but we love the look and features of this! I finally have my over the stove microwave !!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com