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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Average Customer Rating:
4.3
Rating breakdown 3,747 reviews
5 Stars
2,406
4 Stars
743
3 Stars
249
2 Stars
122
1 Star
227
85%of customers recommend this product.
(
2,743 out of
3,241)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Customer Rating
1
I do NOT recommend this microwave!
on November 14, 2023
Posted by: Les79
We have had this microwave for about 1.5 years now and I am so disappointed in it. For starters, it has NO heat power. Food that only needed to be heated for one minute in our old microwave requires up to 4 minutes in this newer microwave. I did not notice until after installation that it does not offer melt or soften features which should be standard. And the front is NOT heat resistant despite mounting over a range because there is heat damage on the front of ours from our power burner beneath it. I feel like we took a GIANT step backwards with this purchase.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, November 16, 2023
Hi there! We appreciate you providing us with your feedback. We are so sorry to hear that this microwave has not lived up to your expectations due to its power and lack of features. Your experience with this microwave is not one that we strive for with any of our products, and we will be sure to pass these comments along to our product design teams.
Thank you for choosing GE Appliances for your home, and we hope to gain your confidence back with our products. - Adrian@GEAppliances
Thank you for choosing GE Appliances for your home, and we hope to gain your confidence back with our products. - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Good reputation.
on November 14, 2023
Posted by: Kinzie
Easy to install. Features are easy to understand and to use.
Written by a customer while visiting geappliances.com
Customer Rating
5
Exelente super recomendad
on November 15, 2023
Posted by: Tolen
from Puerto Rico
Me gusta super eficiente calentando en menos de un minuto tocas la comida y te das cuenta de lo eficiente , el extractor A+ ya que cuando se utiliza al tener filtros de carbon no deja mal olor en la casa
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Sleek and modern
on November 17, 2023
Posted by: Anonymous
from Wellington FL
Beautiful sleek and modern design and very roomy inside. I like the fact that it does not have a handle to get dirty, you just open it on the side. Only thing I wish it had was a timer for your nightlight. I had an older GE profile model that had that option.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great exhaust
on November 18, 2023
Posted by: Berttestr
Unit looks good and installed easily. Like the one touch options
Written by a customer while visiting geappliances.com
Customer Rating
5
An efficient, functional microwave!
on November 18, 2023
Posted by: Coinlady23
A good, functional microwave. Doesn’t have all the bells and whistles of a high end one, but handles all my needs efficiently. Very nice looking. Easy to use.
Written by a customer while visiting geappliances.com
Customer Rating
1
keypad shorted may need service
on November 18, 2023
Posted by: shan66
after used for a few months, "keypad shorted may need service " message occurred
Response from geappliances.comBy Jonathon, GE_Appliances, November 21, 2023
Hello - Thank you so much for taking a moment to reach out and share what has been going on. We're incredibly sorry to hear about the keypad shorting out. That is not the kind of experience we want for anyone.
With this in mind, we definitely suggest getting one of our approved technicians out to check everything. We're confident that they will be able to get this repaired. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEAppliances
With this in mind, we definitely suggest getting one of our approved technicians out to check everything. We're confident that they will be able to get this repaired. You can schedule by calling 1-800-432-2737 or by visiting this link here: (https://www.geappliances.com/ge/service-and-support/service.htm).
Let us know if you have any other questions, we're always happy to help. - Jonathon@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
3
It's ok
on November 22, 2023
Posted by: Joann2
from Hillsboro oregon
Not impressed with the way the door opens. Seems very flimsy. Not alot of suction for the fan to draw steam out
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Charlie, GE_Appliances, November 28, 2023
Hello,
Thank you for checking in and leaving your feedback. We're sorry to know that you are less than impressed with the quality of this microwave.
If the microwave does not draw smoke or heat we recommend referring to this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17419
We hope that the more you use your microwave the more you will like it. If you have any questions in the future, please let us know. We are here to help! -Charlie@GEAppliances
Thank you for checking in and leaving your feedback. We're sorry to know that you are less than impressed with the quality of this microwave.
If the microwave does not draw smoke or heat we recommend referring to this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17419
We hope that the more you use your microwave the more you will like it. If you have any questions in the future, please let us know. We are here to help! -Charlie@GEAppliances
Written by a customer while visiting geappliances.com