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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Average Customer Rating:
4.3
Rating breakdown 3,747 reviews
5 Stars
2,406
4 Stars
743
3 Stars
249
2 Stars
122
1 Star
227
85%of customers recommend this product.
(
2,743 out of
3,241)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Customer Rating
3
very nicely styled
on January 10, 2024
Posted by: Cindy Bea
from Ocala, Florida
This is a very nice microwave. I do have an issue with the reheat feature. When I reheat a plate, it always ends up with a sensor error and I can't figure out why. Also, it really needs a "soften" feature on it.
Features
3
Performance
3
Quality
3
Value
4
Response from geappliances.comBy Zahira, GE_Appliances, January 13, 2024
Hello There! Thank you so much for choosing GE Appliances for your home. We are so sorry that you are experiencing an error code when using the reheat feature. We recommend to reset the appliance by turning off the breaker for 2-3 minutes. If this issue persists, service is required. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or scheduling online at the link below:
http://www.geappliances.com/ge/service-and-support/service.htm
We will be forwarding your feedback about the soften feature over to our product team as we are always working to improve our products. We hope that this helps! Have a wonderful day!
http://www.geappliances.com/ge/service-and-support/service.htm
We will be forwarding your feedback about the soften feature over to our product team as we are always working to improve our products. We hope that this helps! Have a wonderful day!
Written by a customer while visiting geappliances.com
Customer Rating
3
Pleased
on January 10, 2024
Posted by: Richard19
from Prescott,AZ
The exhaust fan lets in cold air. Other than that we are pleased with the purchase.
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
4
Response from geappliances.comBy Brittany, GE_Appliances, January 16, 2024
Hey there,
We appreciate you for taking the time to provide feedback on your new microwave. The unit has the ability to be recirculating or externally vented. For the recirculating ventilation, the unit will pull the air from the cooktop and vent upward from the top front of the unit. This air may be cooler as it is cooled down through the process. If the unit is externally vented and you are experiencing an issue with exterior cold air entering the home, this may be an installation issue. We would recommend verifying the unit is fully sealed within that ventilation. We hope this helps. We appreciate you taking time to connect with us. Have a good day!
-Brittany@GEAppliances
We appreciate you for taking the time to provide feedback on your new microwave. The unit has the ability to be recirculating or externally vented. For the recirculating ventilation, the unit will pull the air from the cooktop and vent upward from the top front of the unit. This air may be cooler as it is cooled down through the process. If the unit is externally vented and you are experiencing an issue with exterior cold air entering the home, this may be an installation issue. We would recommend verifying the unit is fully sealed within that ventilation. We hope this helps. We appreciate you taking time to connect with us. Have a good day!
-Brittany@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Love my new microwave
on January 11, 2024
Posted by: Jonathan O
We like our new microwave. The only 5ging is that the fan is very loud compared to other microwavew we had in the past.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Functionality
on January 11, 2024
Posted by: LPC100
from Florida
So far, it has been nice. I like having the buttons on the bottom as opposed to the side- makes it easier to reach.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features
on January 12, 2024
Posted by: Jp1836
So far the MW is very good. The techs had no issues installing.
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice microwave
on January 13, 2024
Posted by: Emsarah
from WI
The light inside the microwave and the outside light that is over the stove is not bright enough, very dim
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Profile Problems!
on January 15, 2024
Posted by: StinkyProfile1
from Chicago
We purchased a GE Profile microwave in March of 2021, and it has begun to off gas a horrible smell when we use it. Is this what consumers can expect from GE Products?
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, January 24, 2024
Oh no! We are so sorry to hear that your microwave is now letting off a gas smell while in use. This is not normal operation and is definitely not the consumer experience that we strive for. We strongly encourage you to schedule service with one of our certified technicians to get this issue properly diagnosed and resolved. You can schedule an appointment with a GE Appliances technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home, and we are confident that our technicians will get your microwave back up and running as quickly as possible! - Adrian@GEAppliances
Thank you for choosing GE Appliances for your home, and we are confident that our technicians will get your microwave back up and running as quickly as possible! - Adrian@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
5
Great & Wonderful Microwave
on January 15, 2024
Posted by: Big Beautiful
After several weeks I have become more impressed with this Over the Range microwave oven. Simple things like no door latch to release, the right side has an indent for your fingers, just pull and its open. The same when you close the door, a gentle push and the door classes and latches. The first six numbers on the panel are for instant on, touch the number and 1 through 6 instantly begins to run.
Written by a customer while visiting geappliances.com