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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Average Customer Rating:
4.3
Rating breakdown 3,747 reviews
5 Stars
2,406
4 Stars
743
3 Stars
249
2 Stars
122
1 Star
227
85%of customers recommend this product.
(
2,743 out of
3,241)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Customer Rating
5
Great look, great features!
on January 15, 2024
Posted by: RONYRA77
from Texas
Much better than our older GE microwave. I've had it for about a month now, so far so good. The food is definitely a lot warmer than in our older one in less time. The look of the microwave is very nice and compliments our other new appliances.
Written by a customer while visiting geappliances.com
Customer Rating
5
Very nice appliance
on January 15, 2024
Posted by: Kim220
from Suffolk, VA
Love my microwave. It is large, easy to clean and very user friendly. Cooking controls are clear and easy to navigate. Perfect compliment to my kitchen!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Fool me once
on January 17, 2024
Posted by: CamienoGE
from Naples, Fla.
After owning this microwave for six years, but only using it half the time as it’s in a vacation home my microwave died. Was advised by GE to buy a new one. I talked to my appliance repair man and he said they are a piece of junk so purchase an extended warranty in the future. What a shame for an American manufacturer to give us a product like this.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce, GE_Appliances, January 24, 2024
Hello- We are very sorry to hear your microwave failed after 6 years. We can certainly understand how upsetting this would be and apologize for your inconvenience. The price of this microwave is significantly less now, and it makes more sense to invest your money into a new model than to repair this one. We hope that you will give us another chance to earn back your trust and business in the future. Thank you! Joyce@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
1
Not recommend
on January 17, 2024
Posted by: Ddna1
from Colorado
Purchase late 2019, first week started making a loud noise, I have read that on other reviews, but couple weeks after that, the filter cover broke really cheap and for the last year and a half it’s been a decorative piece above the range, has not worked. It started with the fan, just not setting off and then none of the buttons started to work at all. Very disappointed. We had our last profile microwave since 2002 that we replaced with this one. Luckily we kept it because that’s what we are using.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Joyce, GE_Appliances, January 24, 2024
Hello- We appreciate you reaching out about your microwave. We can understand how frustrating this is for you and your family and we would like to help. We will be reaching out to you via email soon to get a little more information. Thank you! Joyce@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Great features.
on January 17, 2024
Posted by: A81r
from Nebraska
I love the features and the design. I did struggle a bit with the installation. I received a few weeks ago and so far it is working good.
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
looks nice
on January 18, 2024
Posted by: jjn23
Cumbersome control, not easy to read or operate for seniors. Door is too big and makes it difficult to open without getting hit in the face.
Features
2
Performance
3
Quality
3
Value
1
Response from geappliances.comBy Brittany, GE_Appliances, January 24, 2024
Hello-Thank you for sharing with us. The quality of our products is very important to us, and we strive to build a product that meets our consumer needs. The insight you’ve given us will be sent to our design and quality teams for review and future development. We appreciate your time and value your opinions.
-Brittany@GEAppliances
-Brittany@GEAppliances
Written by a customer while visiting geappliances.com
Customer Rating
4
Great features
on January 18, 2024
Posted by: Dauri
from California
It was an easy install to replace our 5 year old GE PROFILE, however this one makes a bit more noise. The surface light is a halogen and it only has one now. I preferred LED, it's not as hot as is brighter. I miss the directions to use the microwave that used to be on the inside of the door. Otherwise it is a good microwave. I do like the vent fan settings better than the other microwave.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
4
Nice product
on January 19, 2024
Posted by: Jp71
from Conroe tx
We like it but the buttons are hard to push. The fan blower you have to push all the cycle buttons til it’s off.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com