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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Average Customer Rating:
4.3
Rating breakdown 3,747 reviews
5 Stars
2,406
4 Stars
743
3 Stars
249
2 Stars
122
1 Star
227
85%of customers recommend this product.
(
2,743 out of
3,241)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Customer Rating
2
Not excited, considering the cost
on February 10, 2024
Posted by: CBeam
from Iowa
Pros: Aesthetically appealing, somewhat functional. Cons: Not much I’m excited about. Doesn’t compare to the Kenmore Elite microwave we had previously. Burns popcorn every single day, generates an error code and tone, as if the popcorn isn’t cooked. Maybe it has a bad sensor, as we are using the “popcorn” feature. The interior size is small compared to the overall size of the microwave. Our previous model had 3 cooking options, microwave, convection, combination; 6 sensor cook options, 4 sensor reheat options, 5 auto defrost options, 4 soften options, 4 melt options, and 4 auto combination options. This model has sensor cooking features: auto cook, reheat, defrost, popcorn, potato, steam, and express cook options. Not nearly as many options, compared to our previous model. I wouldn’t choose this microwave again. I had hoped it would perform as well as our previous model, disappointing for the cost. I tolerate it because we purchased the entire Profile ensemble and I wanted everything to match.
Features
2
Performance
2
Quality
2
Value
2
Response from geappliances.comBy Joyce, GE_Appliances, February 14, 2024
We appreciate your purchase and your feedback and will be certain to share this with our team. We can understand how upsetting it can be when a new appliance doesn't meet your expectations. We want you to be happy with your purchase. Due to variability in the way popcorn will cook, even within the same brand, it may be necessary to reduce the cooking time to prevent burning. Other reasons that popcorn may not cook properly: ~ Using low fat popcorn instead of regular. ~ Old popcorn (not enough moisture to pop). ~ Using a small bag size. ~ Putting the bag upside down in the microwave. If these suggestions aren't helpful, please feel free to reach out to GE Consumer Service at 1-800-432-2737.
Written by a customer while visiting geappliances.com
Customer Rating
5
Perfect microwave
on February 11, 2024
Posted by: Mickic
from Cherry Hill NJ
It’s incredible. Didn’t realize my old one was so
Inefficient. Love the look of the microwave. And it fit perfectly. It has all the features that I need. Love love love 💕
Inefficient. Love the look of the microwave. And it fit perfectly. It has all the features that I need. Love love love 💕
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Door to Wide
on February 11, 2024
Posted by: 429r
from Chico, Ca 95928
bought to replace older ge micro way. the one i wanted wasn't in stock . this one was one sale .
don't like the contols on door , this makes the door to large and reduces viewing window size .
short people like to see food cook too First Morning wife scraped he cheek on door corner. she was use to
smaller door on older model with controls on front panel .. filed corner remove sharpness . she's happy
I just hope the controls hold up on the door
don't like the contols on door , this makes the door to large and reduces viewing window size .
short people like to see food cook too First Morning wife scraped he cheek on door corner. she was use to
smaller door on older model with controls on front panel .. filed corner remove sharpness . she's happy
I just hope the controls hold up on the door
Features
3
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
3
I expected better from GE
on February 11, 2024
Posted by: Sjpdon
Product functions ok but is expensive for its relatively limited feature set. Full width door looks sleek but 30” wide door is awkward and inconvenient. What’s worse is that lower part of window is opaque and significantly limits view of items In the oven. This is an oven designed to be installed above a range/cooktop. Ridiculous to block the view into the oven.
Response from geappliances.comBy Krystal@GEAppliances, GE_Appliances, February 13, 2024
We cannot thank you enough for this valuable feedback. This is great information on how we can improve our product and we will make sure that it is shared with our design teams.
Written by a customer while visiting geappliances.com
Customer Rating
4
Good micro
on February 12, 2024
Posted by: Evelyn43
from Isabela, PR
The microwave has an atractive appearance… works well however, when you open the door it makes a very low sound… as if the light used up a lot of power and makes a noise.
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Microwave
on February 14, 2024
Posted by: Rita and Mark
First time we’ve ever had a over the stove microwave. Absolutely love it.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great features and great design.
on February 14, 2024
Posted by: Tommyb726
from Rural Alabama
Microwave is very stylish and really updates the look of our kitchen.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Great Microwave
on February 15, 2024
Posted by: sugarbend
from Hamilton, AL
Great microwave. Cooks alot faster than our old one. The long door gets in the way.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com