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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Average Customer Rating:
4.3
Rating breakdown 3,746 reviews
5 Stars
2,406
4 Stars
742
3 Stars
249
2 Stars
122
1 Star
227
85%of customers recommend this product.
(
2,742 out of
3,240)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Customer Rating
1
Horrible
on October 14, 2025
Posted by: Unhappy62
from Valrico, FL
Not happy with the quality of this product. We ordered it because our previous GE Profile Microwave died and wanted the same to match our oven/stove. The size is smaller and is now an issue for the space in the kitchen. The door handle has a plastic ridge that actually hurts your fingers. It is a cheap remake for the same price. So very disappointed! Do not buy!
No, I would not recommend this to a friend.
Features
1
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Joyce, GE_Appliances, October 15, 2025
Your feedback is very important to us, and we will be certain to share this with our engineering and design teams. The newer version of this microwave is slightly shorter in height; however, the depth dimension remains the same. This newer version does have a Sync Auto Off features so Setting 6 = Sync Auto Off and Setting 7 = Exit. It is our hope that the more you use your new microwave the more you will like it.
Written by a customer while visiting geappliances.com
Customer Rating
4
Mostly great.
on October 24, 2025
Posted by: JB035
from Portland, OR
[This review was collected as part of a promotion.] Overall it is nice, sleek looking, 400 CFM fan is great, and functions well. The one thing I did not think of is the size of the door. Looks great when closed but it is a lot longer than you expect when open because it covers the full length of the machine. Doors with handles are shorter. Took a little adjusting to. My only complaint is there is a small gap at the top between the machine and bottom of the cabinet where the metal frame sags between the mounting bolts. Seems like a flaw in the design to me.
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Now Our GE Kitchen is Almost Complete
on October 27, 2025
Posted by: baidoo711
[This review was collected as part of a promotion.] We needed a microwave after our previous one didn't work after four years. We have a GE range and love it. Made total sense to get a GE over the range microwave. We love the capacity and the control options. Installation was handled by a professional. It has a range of power. Ventilation isn't a problem as we vent out the house. Very happy.
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible Quality
on November 16, 2025
Posted by: DC28
Unit stopped heating after 16 months. Previous GE Profile microwave lasted 20 years. Look somewhere else for better quality.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Joyce, GE_Appliances, November 17, 2025
We want to get more information from you regarding your microwave no longer heating and will be reaching out via email soon. Please contact us back via email when you are able.
Written by a customer while visiting geappliances.com
Customer Rating
1
Completel Garbage
on November 24, 2025
Posted by: Will never use GE again
from Alabama
What a waste of money. GE has gone down the toilet. Bought this to replace another GE microwave and nothing but problems. Now it trips the breaker at any attempt to use. UNSAFE!!!
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy GE Profile, November 25, 2025
We would like to help and provide some guidance. We would first suggest making sure that your electrical requirements are all met for this unit. You can find this information located on page 2 of the installation instructions. The installation instructions can be found at the link listed below.
https://products-salsify.geappliances.com/image/upload/s--MG5Xjtc3--/efb0918bb9ca09e73497d6a6361b95d3585fffe7.pdf
If you find that the requirements are met and you are still experiencing trouble, please reach out to our Bodewell team so they may come and inspect your unit. They can be reached at the phone number and link below.
833-426-3393
https://www.geappliances.com/ge/service-and-support/service.htm
https://products-salsify.geappliances.com/image/upload/s--MG5Xjtc3--/efb0918bb9ca09e73497d6a6361b95d3585fffe7.pdf
If you find that the requirements are met and you are still experiencing trouble, please reach out to our Bodewell team so they may come and inspect your unit. They can be reached at the phone number and link below.
833-426-3393
https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
1
Broken after 20 months
on November 25, 2025
Posted by: jjenblank
from LaCrosse, WI
[This review was collected as part of a promotion.] I barely had this for 22 months and it is broken. I had to purchase a new one. I will not be recommending
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Response from geappliances.comBy GE Appliances, November 26, 2025
We are sorry to hear you had trouble early on with your microwave and you decided to go with another unit. We hope we can earn your trust back in the GE Profile brand in the future.
Written by a customer while visiting geappliances.com
Customer Rating
2
New Microwave
on February 6, 2026
Posted by: Hotty Totty
It’s extremely loud when the magnetron engages. Would have been nice if GE would have used the same mounting brackets, my 3rd GE microwave and all 3 used different brackets.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Dianna, GE_Appliances, February 9, 2026
We would like to help and provide some information. We have an article on our website that will have normal sounds and characteristics for your microwave unit that will be linked below.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15900
Each of our microwave units comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and Installation Instructions needed to complete the installation process.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=15900
Each of our microwave units comes with the mounting hardware (mounting bracket, screws, exhaust adapter), top and rear templates, and Installation Instructions needed to complete the installation process.
Written by a customer while visiting geappliances.com
Customer Rating
4
Controls
on February 6, 2026
Posted by: Walkbig
Overall look fits well in my kitchen.
Very satisfied with installed Features
This model has even less viewing area for contents while microwave is in operation.
One concern about the door handle area. The edge (outer corner) is sharp enough to cut; it would definitely lacerate a forehead if forceful contact is made while the door is open.
Very satisfied with installed Features
This model has even less viewing area for contents while microwave is in operation.
One concern about the door handle area. The edge (outer corner) is sharp enough to cut; it would definitely lacerate a forehead if forceful contact is made while the door is open.
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
4
Response from geappliances.comBy Dianna, GE_Appliances, February 17, 2026
We are glad to hear you are satisfied with the features on your new microwave unit. We would like to get more information about the handle. A member of our team will be reaching out to you via email. Please respond at your earliest convenience.
Written by a customer while visiting geappliances.com