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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Average Customer Rating:
4.3
Rating breakdown 3,746 reviews
5 Stars
2,406
4 Stars
742
3 Stars
249
2 Stars
122
1 Star
227
85%of customers recommend this product.
(
2,742 out of
3,240)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Customer Rating
5
FANTASTIC!!
on December 23, 2016
Posted by: Mesquitebev
from Henderson, NV, United States
Best microwave I have ever used in the past 30 years!! Easy to use, easy to understand options, easy to clean -- just EASY, EASY, EASY! I would purchase this microwave again in a minute! This Profile Series is great!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
So far, so good!
on April 1, 2017
Posted by: Krisik
from Yardley, PA, United States
I just had this installed today. So far, so good. I haven't used the microwave extensively yet but I have noticed it is stronger than my old one. Reheating my tea for 1 minute made it much hotter, faster than my old GE microwave. That's not a bad thing. I'll add more to this post as time goes on.
I would recommend this to a friend!
Features
5
Performance
4
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Stylish and quiet
on December 29, 2018
Posted by: RLhouse
from Maryland
Heats up my food quietly and evenly hot on all sides. The vent fan, which has 4 levels (low, medium, high, and boost), runs less noisier than my old non-GE microwave. I love that is stylish and the control panel is on the bottom (not on the right side), and there’s no door handle to worry about not matching with my old GE range/oven’s door handle. I also like the glass turntable - easy to clean. The interior panels are grey and seem easy to clean (my old microwave had stainless steel panels abs they were hard to clean). I haven’t cooked anything yet to make the panels dirty, so I guess I’ll find out later.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
5
Great built in microwave
on October 5, 2019
Posted by: Texas Doc
from The Woodlands, Texas
Nice looking, enough interior space (one of the biggest in the market), good features, reasonable price
I would recommend this to a friend!
Features
5
Performance
5
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Broke after 2 years
on September 17, 2020
Posted by: Chadpw84
from Winston-Salem NC
Had this microwave for two years and the Control board has already went. It’s crazy that the microwave I had in college still works to this day moved with me multiple times over a five to ten years. This microwave cost 10 times as much is never been moved and broke in just over two years!
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible product
on January 8, 2021
Posted by: Disappointed in NJ 2
from New Jersey
Just install this microwave. I used to for maybe a total of 2 hours and it just shut off. Totally black screen, checked the breakers in the house. No issue. Used the plug for a different appliance, no issue. The microwave is just dead in the wall. Now I have to call a service appointment. Poor quality!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Olga@GEA, GE_Appliances, January 19, 2021
Hello Disappointed in NJ 2 - Thank you for your review. We are sorry to hear your microwave stopped working and you have to schedule a service appointment. For more help with your concerns, please reach out to us by email at the following link: https://www.geappliances.com/ge/service-and-support/contact-others.htm. We appreciate your feedback and look forward to hearing from you.
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Not working after 3 weeks!
on December 2, 2021
Posted by: Naomi29
from Little Egg Harbor
Three weeks after it was installed the microwave stopped working! No power!Repairman said the motherboard needed to be replaced. Who knows when that part will come in.
Really , used for twenty days and it is shot!
Really , used for twenty days and it is shot!
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, December 7, 2021
Hi there, we're so sorry to see your microwave stopped working just 3 months after you received it. We can only imagine your disappointment considering we'd never expect this for our consumers. With that said, we appreciate your patience as you wait on a part. We're confident our technician will be able to get you taken care of.
We appreciate you bringing this to our attention and we're wishing you the absolute best.
Guy@GEA
We appreciate you bringing this to our attention and we're wishing you the absolute best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Product is bad quality
on January 13, 2022
Posted by: Abdas
from Greer , SC
Product broke twice with all parts now replaced and repeat issue
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Vikki@GEA, GE_Appliances, January 14, 2022
Hi - We are saddened to hear about the difficulty you have experienced with your GE microwave and apologize for your disappointment and inconvenience. We are glad to see you have been in touch with our consumer relations team and have service scheduled to repair the unit. Please contact consumer relations directly if you have any additional questions or concerns. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com