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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Average Customer Rating:
4.3
Rating breakdown 3,746 reviews
5 Stars
2,406
4 Stars
742
3 Stars
249
2 Stars
122
1 Star
227
85%of customers recommend this product.
(
2,742 out of
3,240)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Customer Rating
5
Looks and features a big plus
on May 19, 2025
Posted by: pamela menzies
from Galveston Tx
Large cap, easy to use controls. features are great, instillation was seamless, like the filter ventilation.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy install
on May 19, 2025
Posted by: Jhust
from Charleston SC
Easy straightforward install, needed an extra set of hands but after using the provided templates everything went together easy.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Matched existing
on May 21, 2025
Posted by: Mirconuker
Matched existing microwave same style as I had before
Written by a customer while visiting geappliances.com
Customer Rating
2
Breaks
on May 26, 2025
Posted by: KellyGE
I love the design but this microwave has some serious issues. We bought this microwave and around a year time the door had crunched on a wire and cut it in half. We thought maybe the installers had not done it correctly and bought this microwave again. Now it is not coming on and the electrician said it’s not an electrical issue do we need to have an appliance specialist come look at it. We’ve never had issues with microwaves before so we do not want to spend the money for a repair when issues keep occurring with this make and model. Very disappointed with this as otherwise it’s a nice microwave.
Response from geappliances.comBy Adrian, GE_Appliances, May 29, 2025
We are excited that you are enjoying the design of this microwave. We encourage you to schedule service with one of our technicians to get this wire issue on this microwave properly addressed. You can schedule an appointment with a Bodewell technician by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Written by a customer while visiting geappliances.com
Customer Rating
5
Nicely designed Microwave
on June 1, 2025
Posted by: Cazmier
from Summerville, SC
Product replaced an older 1.6 Cu. Ft. GE SpaceSaver unit that was installed new back in 2004...I liked how this newer unit fit up in place of the older model with .5 Cu. Ft. of extra capacity! I specifically looked for a model that did not have a door handle, as that was the only problem I had with my last microwave before the magnetron finally failed. Even though this newer unit came with a 2-year MFG. Warranty, I am hopeful that I'll be able to get many more years than that of trouble-free service.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great microwave but installation hard
on June 1, 2025
Posted by: Perry82
from Aurora, CO
I replaced a working, but damaged GE Profile that I've had since 2004. All the things that not working on the old microwave, are working on the new one. The capacity is about the same as my old one. The controls are arraigned differently which is going to take time to get use to but every option I am used are still there. I have not tried the "auto cook". I like the 1 to 5 minute presets and the power controls. One thing that going to take some time is the larger door. The old unit had controls on the right side, so the door was shorted. The new unit had the door that is the whole 30 inches of the microwave's width with the controls on the bottom of the door.
Me and my son installed the new microwave. Some things have changed since the last time we did this. The shape and size of the back plate were different and the placement of the screw hole that hold up the front of the microwave were also different. We had to drill new hole in the bottom of the cabinet above the microwave. The provided templet was on little use. I had to drill the hole several times before I got the location correct. But the microwave is in place and working great.
Me and my son installed the new microwave. Some things have changed since the last time we did this. The shape and size of the back plate were different and the placement of the screw hole that hold up the front of the microwave were also different. We had to drill new hole in the bottom of the cabinet above the microwave. The provided templet was on little use. I had to drill the hole several times before I got the location correct. But the microwave is in place and working great.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Beautiful and Easy Controls
on June 2, 2025
Posted by: Gidiyup
from California
The product and design are very futuristic and with additional Bluetooth.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Difficult to read the control panel.
on June 6, 2025
Posted by: SP 567
This is a very good microwave but it is very difficult to see the control options on a very dark panel. My refrigerator equivalent has control options that light up, but you need bright lights on to see these controls. I am very disappointed and would not purchase this again.
No, I would not recommend this to a friend.
Features
3
Performance
5
Quality
5
Value
4
Response from geappliances.comBy Adrian, GE_Appliances, June 10, 2025
Your feedback is extremely important to us. We will pass these comments regarding the control panel along to our product team to review.
Written by a customer while visiting geappliances.com