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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Average Customer Rating:
4.3
Rating breakdown 3,746 reviews
5 Stars
2,406
4 Stars
742
3 Stars
249
2 Stars
122
1 Star
227
85%of customers recommend this product.
(
2,742 out of
3,240)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Customer Rating
2
Don’t recommend
on June 21, 2025
Posted by: Jeff Less
from WA
This is poorly made. The door is wobbly, the range lights are so hot you could probably cook the food in the microwave just using them! The lights were on for an hour and the glass tray in the microwave got us to 120* F. The buttons on the door are bad, you have to push so hard to get them to work. When you open the door, because it’s so big it just jiggles and wobbles so you know the hinges are poorly made meaning that the wiring will go bad quickly. The only reason it has 2 stars is because it microwaves and the range fan is decent.
Features
3
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Tierra, GE_Appliances, June 25, 2025
We'd like to assist you with your microwave. If the cooktop lights are left on full power for prolonged periods, the oven cavity floor will become hot to the touch. For more information on the unit feeling hot to the touch, please refer here:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17870
As far as the door wobbling, make sure the hinges are aligned. You can schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
Your comments regarding the unit are extremely important and will be considered by our product design team for review.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17870
As far as the door wobbling, make sure the hinges are aligned. You can schedule a service appointment with a Bodewell technician by calling 833-426-3393 or schedule online at https://www.bodewell.com/schedule-repair-service
Your comments regarding the unit are extremely important and will be considered by our product design team for review.
Written by a customer while visiting geappliances.com
Customer Rating
4
Great Microwave
on June 23, 2025
Posted by: BuzzardCrust
Everything about this microwave is great. The ease of unboxing, installation and using the Chef Connect couldn't get any better! The door seems a bit excessive but I understand the design of the unit. We love this microwave.
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing microwave
on June 24, 2025
Posted by: Te89
Easy from start to finish! Not only a beautiful look, but has all the favorite features, as well as new features you didn’t even know you wanted in a microwave!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Profile
on June 25, 2025
Posted by: Mjl5800
Easy to install, sleek design. Controls are easy to operate. Large capacity
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great microwave!
on June 27, 2025
Posted by: LLCC1
from IL
Plenty of space inside with all the features you need. Food and drink heats up quickly and the fan/light work well. Installation was done by ABT and went smoothly. I'm a happy customer!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Capacity, power & features
on June 27, 2025
Posted by: Ganz421
We absolutely love this microwave it is off the charts with its technology now and even though it says it's only 1100 Watts the fact is it heats things up faster than the 1500 watt we had in the past.
Further it actually has a lot more room inside and we've been able to put whole chickens inside to defrost.
As far as microwaves are concerned this one is top notch for the price.
Further it actually has a lot more room inside and we've been able to put whole chickens inside to defrost.
As far as microwaves are concerned this one is top notch for the price.
Written by a customer while visiting geappliances.com
Customer Rating
4
Reliable
on July 5, 2025
Posted by: Ira g 51
This is an identical replacement for one that I had for years. Same model, just a little different in design but not noticeable unless you are replacing it with the same model
I would recommend this to a friend!
Features
4
Performance
4
Quality
4
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Great Product
on July 6, 2025
Posted by: JackOP
We really love our new GE Profile microwave. The controls are easy to use and it cooks/heats food quickly. Our last mocrowave died after about 5 years so since this is a under cabinet and we would like it to last longer and avoid de/installation costs, we paid more for this premium unit. Hopefully this last 7-10 years. Only downside is the door opening mechanism which ascethically looks good, but we find we get our fingerprints on the outside opening it. Not really a big deal, as they are easily removed with window cleaner.
Written by a customer while visiting geappliances.com