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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Average Customer Rating:
4.3
Rating breakdown 3,746 reviews
5 Stars
2,406
4 Stars
742
3 Stars
249
2 Stars
122
1 Star
227
85%of customers recommend this product.
(
2,742 out of
3,240)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Customer Rating
2
LOUD
on November 14, 2025
Posted by: Remo25
from Clearwater, Fl
Very unhappy with how loud this microwave runs. We had purchased a cheaper GE model in 2021 and the volume on that microwave was so much quieter. Every time we run this new GE Profile microwave my husband says " it sounds like his 50 year old welder". For a microwave that is so state of the art, not much thought was put in to the sound suppression.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
4
Response from geappliances.comBy Sarah, GE_Appliances, November 17, 2025
We’d like to provide information about the sounds your microwave may make. We do expect sounds like thumping, humming, etc. More details about possible sounds is available in this article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=15900
If you’d like to reduce the sound from the vent fan, that can be adjusted by pressing once for low fan speed, twice for medium fan speed, three times for high, four times for boost speed and five times to turn the fan off.
We appreciate your loyalty to our brand, and your feedback will be shared with our product team for consideration.
If you’d like to reduce the sound from the vent fan, that can be adjusted by pressing once for low fan speed, twice for medium fan speed, three times for high, four times for boost speed and five times to turn the fan off.
We appreciate your loyalty to our brand, and your feedback will be shared with our product team for consideration.
Written by a customer while visiting geappliances.com
Customer Rating
2
Sleek look
on November 17, 2025
Posted by: 52MD
[This review was collected as part of a promotion.] I'm not a microwave user is general but this seems to be way too powerful. Reheat option makes food way too hot. My husband used the cook time method and it burnt up his food. Maybe we need a lesson in microwave cooking. We like the sleek look.
Response from geappliances.comBy Don, GE_Appliances, November 18, 2025
We'd like to provide some information on cooking with this microwave. The Sensor features detect the increasing humidity released during cooking. The oven automatically adjusts the cooking time to various types and amounts of food. Please don't use the Sensor features twice in succession on the same food portion—it may result in severely overcooked or burnt food. We recommend you review the section titled 'Reheat" on pg. 12 of the Owner's Manual: https://products-salsify.geappliances.com/image/upload/s--3cAFKvZS--/c53b57221d46c98d126e1168079d0431254bd385.pdf
Written by a customer while visiting geappliances.com
Customer Rating
5
Pleased with my new GE appliance
on November 19, 2025
Posted by: Nanny Rose
[This review was collected as part of a promotion.] My new microwave was delivered yesterday. Have used it a few times Easy to understand how to use and easy to set clock. Working well thus far . Looks very nice . Installation by installers seemed a breeze. They were done in a jiffy. So far am pleased.
Written by a customer while visiting geappliances.com
Customer Rating
5
Love Microwave
on November 19, 2025
Posted by: Sarah0616
from Bolingbrook
[This review was collected as part of a promotion.] I love my new microwave it looks great and works like a charm
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Worth the value
on November 25, 2025
Posted by: Tee60
[This review was collected as part of a promotion.] This microwave looks very nice with our GE gas range. I love the features and the capacity. It’s works well.
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Dissatisfied!
on November 25, 2025
Posted by: Laddie77
[This review was collected as part of a promotion.] The buttons are extremely hard to press to the point that the microwave times out what numbers have been entered. The baked potato feature doesn’t completely bake the potato.
Response from geappliances.comBy Sarah, GE_Appliances, November 26, 2025
We’d like to address this issue you’re having with the baked potato feature not completely baking. We recommend disconnecting the microwave from power for a couple of minutes before reconnecting, to reset it. Tips about what to try when food isn’t cooking properly are available at this link: https://products.geappliances.com/appliance/gea-support-search-content?contentId=18800
If you aren’t able to solve this issue with the baked potato feature and think service is needed, our Bodewell team is available at 833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can also be scheduled online at this link: https://www.geappliances.com/ge/service-and-support/service.htm
Your feedback regarding the buttons will be shared with our product team for review.
If you aren’t able to solve this issue with the baked potato feature and think service is needed, our Bodewell team is available at 833-426-3393. They are open Monday – Friday, 8AM – 8PM ET, and an appointment can also be scheduled online at this link: https://www.geappliances.com/ge/service-and-support/service.htm
Your feedback regarding the buttons will be shared with our product team for review.
Written by a customer while visiting geappliances.com
Customer Rating
5
New Look
on December 2, 2025
Posted by: Paul56
from California
This was a replacement for our older GE Profile over the range microwave unit. The new unit has a larger capacity and a new look. It seems to be working great.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
GE microwave
on December 3, 2025
Posted by: Shaw range
from Arizona
[This review was collected as part of a promotion.] Very easy to use and connected easily to the range via bluetooth
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com