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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Average Customer Rating:
4.3
Rating breakdown 3,746 reviews
5 Stars
2,406
4 Stars
742
3 Stars
249
2 Stars
122
1 Star
227
85%of customers recommend this product.
(
2,742 out of
3,240)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Customer Rating
1
Lasted long enough to go out of warranty
on September 16, 2019
Posted by: Ticked01
from Rogers, AR
Replaced our standard run of the mill microwave after having it for 20 years. It still worked but didn’t match our new range. So bought the top of the line GE Profile and the thing lasted just long enough to go out of warranty. GE use to make quality appliances but not any longer.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA, GE_Appliances , September 17, 2019
Hello! We appreciate your review and we’re sorry for your experience. If you will email your details to eResponse@geappliances.com, we’ll be happy to look into this for you. In your email, please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your microwave. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Brutal
on December 15, 2019
Posted by: Doug Thomson
from British Columbia
bought with GE Profile induction range and now the main controller is toast. None of the buttons work, but the display is happily glowing. The parts are insanely expensive and add to that the cost of a service person and it’s cheaper to buy a new machine. So, a perfectly good machine will go to the dump because of a digital contrôler that should sell for about $15 ... no expensive components in this little circuit board. Crazy.
No, I would not recommend this to a friend.
Features
3
Performance
4
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA , GE_Appliances , December 16, 2019
Hello Doug - We apologize for your microwave experience. If further assistance is needed, please email your details to eResponse.com. We'll be happy to look into this further for you. Please be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your microwave. Thanks for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
3
Missing a Feature and noisy on Startup
on May 12, 2020
Posted by: zoloran
from Ridgefield Park
We love the size and sleek Look, I really really miss the Timed Nite Light feature. It does have Bright and Low light but its missing On/Off Nite Light at timed setting. It also makes a rattle noise when the magnetron starts up. Once it starts it's quiet. I will be calling it in for service while it's under warranty. Hopefully it lasts as long or longer than my last GE which I only replaced for asthetics. This microwave at 1100 watts does cook food evenly and heats quickly. Really miss that night light.
No, I would not recommend this to a friend.
Features
3
Performance
5
Quality
3
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Don't Do It!
on June 16, 2020
Posted by: krisssss
from Washington, DC
One star for it looking sleek and nice. That is why I spent so much money for this microwave in the first place. But it didn't last three years. Like so many other reviewers, the opening and closing of the microwave door eventually cuts through the wires connecting the body to the control panel. Had it fixed and it happened again after another year. Now I am looking for a replacement and will never buy a microwave with the control panel on the door again.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Failed after 2.5 years
on June 19, 2020
Posted by: NWSky
from Seattle
For the price of this microwave you would expect it to last. It suddenly quit working after less than 3 years. I did some research and replaced the interior fuse. It worked again for 2 day before the fuse blew again. I checked all the door switches and all are functioning properly. The means your can't fix it yourself. I'm not about to invest anymore into this thing when it won't even last 3 years. I guess it just needs to outlast the 1 year warranty. Sad. I hope GE appliance all of my Samsung appliance are still going just fine and are more than twice as old.
No, I would not recommend this to a friend.
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
Buttons made for a man
on July 27, 2020
Posted by: Romie4
from Long Island, NY
Even my husband understands what buttons to push, you know how difficult it is for some of them to operate simple machines. He can read them and understand what he needs to do. It's like a miracle.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Easy to use.
on November 25, 2020
Posted by: DKDVS
from Apple Valley, CA
This microwave is the best one I have ever own. It fits above the stove nicely. The features are easy to use and understand. Nice looking. Plenty of space for all sizes of dishes inside.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
DO NOT BUY, Died after 2 years.
on March 5, 2021
Posted by: mgmgx2
from Long Island
After 2 years the unit died. Keeps tripping the breaker. When I tried to reset the breaker the first time it scorched the plug. This is the second GE appliance to die after two years the first was my GE Dishwasher.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Geoff@GEA, GE Appliances, March 9, 2021
Hello mgmgx2. We do not want this kind of customer experience. Not only for this microwave of dishwasher. We would like to look into this further. We will be sending you an email requesting additional information needed. Please be checking your email for this request. We fully understand your frustration and aggravation. Make sure to unplug microwave for safety reasons until we get back with you. Be safe. Geoff@GEA
Written by a customer while visiting geappliances.com