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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Average Customer Rating:
4.3
Rating breakdown 3,746 reviews
5 Stars
2,406
4 Stars
742
3 Stars
249
2 Stars
122
1 Star
227
85%of customers recommend this product.
(
2,742 out of
3,240)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Customer Rating
3
A Mind of its own
on October 30, 2022
Posted by: Landscape Queen
from New Hope, PA
We love our new GE microwave. It has a clean look, a lot of room inside, and all the necessary features. However, it has a mind of its own. We can be in another room and not near the microwave and all of a sudden, the fan will go on by itself. It’s not easy to turn off. One has to keep pressing the cancel button multiple times. We will have to report this to customer service.
I would recommend this to a friend!
Features
5
Performance
3
Quality
4
Value
4
Response from geappliances.comBy Vikki@GEA, GE_Appliances, November 2, 2022
Hi - We truly appreciate you sharing your experience with your beautiful Profile microwave. While we are thrilled you are happy with the appearance and features offered on this model, we are truly sorry for the difficulty you are having with the fan on the unit. We encourage you to call GE Appliance service at 1-800-432-2737 to schedule a service appointment to have your microwave properly diagnosed and repaired by a member of our service team. We are confident they will be able to help. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Trips breaker and dies
on December 7, 2022
Posted by: Rich1224593924858483848
from Barrie ontario canada
Lasts less then 3 years. Has alot of electrical problems. Trips house breaker, on dedicated 20 amp circuit. Eventually just died. Will not buy G.E. ever again.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Lauren@GEA, GE Appliances, December 13, 2022
Hey there – thanks for reaching out about your microwave. We’re sorry to hear of your experience with your appliance and that is certainly not what we hope for with our products. It is understandable how frustrating it is to have an important appliance stop working in your home and we’ll do all we can to earn back your trust in our brand. Please feel free to reach out anytime if you need any further assistance. Take care. Lauren@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
does not last
on December 23, 2022
Posted by: Danger Sandra
from Miami, Fl
Love the features of this product. First one I had lasted 2 years. I thought maybe it was just a lemon. Stubborn as I am, I purchased the same model and this one last exactly 2 years. So people expect it to last only 2 years.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
4
Value
1
Response from geappliances.comBy Lauren@GEA, GE Appliances, December 24, 2022
Hi there - thanks for taking the time to write a review of your microwave. We’re glad that you love the features of this product as much as we do! Our apologies that you didn’t get the longevity you hoped for out of your prior models, as this is certainly not the ownership experience we expect. We hope that we can work to build back your trust in our brand and please reach out if there are any questions or concerns that we can help with. Take care. Lauren@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Very nice appearance
on November 8, 2018
Posted by: Bill F111
from Lancaster, N.H.
Bought this September 12 to replace the same model. Now the clock is displaying the time in military time.I can't change the time to 12 hour display
No, I would not recommend this to a friend.
Features
5
Performance
3
Quality
1
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
4
Adequate, but not outstanding.
on October 7, 2019
Posted by: dbing
from The Buckeye State
This was a replacement for a 2.5 year old same model that had an untimely death. Needed to match all other Profile appliances and only use wave for warming and venting the range.
Since I never recommend anything to anyone, I can only say, buy what your needs demand.
Since I never recommend anything to anyone, I can only say, buy what your needs demand.
Written by a customer while visiting geappliances.com
Customer Rating
1
MICROWAVE INSTALLATION
on July 7, 2021
Posted by: JOHN 456
from STILLWATER, MN
INSTALLATION OF OVER THE RANGE MICROWAVE WAS A NIGHTMARE. WILL NEVER DO BUSINESS WITH GE AGAIN.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, July 8, 2021
Hey there,
Thanks so much for sharing your thoughts. We're so sorry to hear that installation was a nightmare for you and can certainly understand your frustration. We'll definitely be sure to pass this along to our development team for future builds. Have a great day! Mike@GEA
Thanks so much for sharing your thoughts. We're so sorry to hear that installation was a nightmare for you and can certainly understand your frustration. We'll definitely be sure to pass this along to our development team for future builds. Have a great day! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Durable
on October 28, 2023
Posted by: Mj Stog
from Colorado
Wonderful styling, easy to open, but very durable. Priced right and easy to install
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Robert Correia
on November 30, 2015
Posted by: saford
from maine
have not used it yet but it is ge the best!!!All my appliances are ge i would only buy ge
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com