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Customer Reviews Collected from geappliances.com |
GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Average Customer Rating:
4.3
Rating breakdown 3,746 reviews
5 Stars
2,406
4 Stars
742
3 Stars
249
2 Stars
122
1 Star
227
85%of customers recommend this product.
(
2,742 out of
3,240)
Customer Reviews for GE Profile - 2.1 Cu. Ft. Over-the-Range Microwave with Sensor Cooking - Slate
Customer Rating
4
Dim surface light for an over the range product.
on January 3, 2024
Posted by: Bob1324
from Iowa
This product has a lot of nice features, most of which are not used in everyday use.
It's very disappointing that the surface light is not bright enough, even though it has several settings. The light is dull, dim, and not bright enough for over the range cooking. The design engineers should have been able to see this on their product. I was told there is no bigger or brighter replacement bulb available, so we're just stuck with insufficient light.
It's very disappointing that the surface light is not bright enough, even though it has several settings. The light is dull, dim, and not bright enough for over the range cooking. The design engineers should have been able to see this on their product. I was told there is no bigger or brighter replacement bulb available, so we're just stuck with insufficient light.
Features
4
Performance
5
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
2
Different dimensions
on March 2, 2024
Posted by: Angry Old Man
from Pa
I purchased this model, I thought, to replace the same exact model that broke on me almost exactly 3 years from original purchase. I was hoping that it would just fit in the custom cabinetry that I had built around the original unit. Well that’s not the case this new unit does not have the same dimensions. Had to drill new mounting holes, there is now a gap on top, the door hits the knob on the cabinet next to it. Not really happy that the old one broke down after only three years and the new has different dimensions. There are only two adults in the house that use the microwave maybe twice a day.
No, I would not recommend this to a friend.
Features
4
Performance
4
Quality
2
Value
3
Response from geappliances.comBy Adrian, GE_Appliances, March 5, 2024
We are apologetic about your new microwave not fitting your designated space and requiring additional holes for installation. The sizes of appliances can vary for each series of a mode due to parts sourcing and technological advances. We appreciate your feedback, as we're always looking for new ways to improve our products.
Written by a customer while visiting geappliances.com
Customer Rating
3
This Microwave Oven Model Has Declined in Quality
on April 10, 2024
Posted by: HndyDave
from Central Florida
This model's look has changed over the past 6 years. There is a visible bulge that hangs down from the bottom of the oven. The entire microwave one inch shorter in height. They made it ugly to make the box and the door smaller to save on materials. The door no longer opens and closes with a solid hinge. (It feels loose.) The power level is also lower. The instructions to install the microwave are defective for rear vent installation. They leave out the need to install the damper on the rear opening. I know this because it was previously required and other microwave models show this damper being installed.
Features
4
Performance
3
Quality
2
Value
2
Response from geappliances.comBy Adrian, GE_Appliances, April 12, 2024
We are honored to have you as a part of the GE Appliances family. As we continue to make improvements to our appliances, your feedback is extremely important to us. We will pass these comments along to our product team to review.
Written by a customer while visiting geappliances.com
Customer Rating
3
Poor design
on November 13, 2024
Posted by: TeriMac
from Wisconsin
Microwave works great. I’m not as happy with the functionality. The buttons seem hard to hit the right spot. There’s a huge unused area which forces one to shift to the side in order to close the door.
No, I would not recommend this to a friend.
Features
2
Performance
4
Quality
4
Value
3
Response from geappliances.comBy GE Appliances, November 15, 2024
We are happy to hear that your microwave is working great so far. We take your feedback seriously and will pass your comments about the functionality of your unit to our product team so they may look into this further. We are always looking for ways we can improve moving forward.
Written by a customer while visiting geappliances.com
Customer Rating
1
Bluetooth is worthless.
on September 16, 2025
Posted by: Michael27519
from Raleigh, NC
[This review was collected as part of a promotion.] Chef Connect is terrible. It works and then suddenly stops working. Have to turn off appliances to get it to pair back up. Biggest waste of money. Already had service come once.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Adrian, GE_Appliances, September 17, 2025
For assistance with getting the Chef Connect feature connected, please call the GE Appliances Connected Home Support Line at 1-800-220-6899, Monday -Friday 9am - 11pm ET, Saturday 9am - 3pm ET, or email connected@help.geappliances.com.
Written by a customer while visiting geappliances.com
Customer Rating
5
Great looking
on October 31, 2015
Posted by: Jess2085
from Plainfield, CT, United States
Just bought and installed this. It looks great. Can't wait to start using it.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
satified happy customer
on November 4, 2015
Posted by: satisfied happy customer
from Yaphank, NY, United States
Great product pairs with stovetop simple use and works well with our needs. Good ratings from consumers report.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Superb, Even and Quick Heating
on November 9, 2015
Posted by: BostonBob16
from Andover, Massachusetts
This microwave is very stylish and made really well. It's operation is quiet and easy to use. It heats food much quicker and way more even than my previous microwave from another brand. Would highly recommend this microwave.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com