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Customer Reviews Collected from geappliances.com |
GE - 30" Built-In Double Electric Convection Wall Oven
Average Customer Rating:
4.3
Rating breakdown 518 reviews
5 Stars
331
4 Stars
106
3 Stars
25
2 Stars
11
1 Star
45
86%of customers recommend this product.
(
434 out of
502)
Customer Reviews for GE - 30" Built-In Double Electric Convection Wall Oven
Customer Rating
4
clicking sound
on January 14, 2019
Posted by: Margaret1201
from Louisville, Ky
We just installed our wall ovens and I really love them. One thing that I have noticed however, that I do not like, is while in use the ovens make a clicking sound about every 30-40 seconds. Is this something that is normal or should it be checked out?
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
CODE F96
on May 6, 2019
Posted by: Woodforest
from Montgomery, Tx 77316
I have exact oven and the error code F96 appeared after using self-cleaning. Looked at other reviews and realized this is a common problem. This oven is only 2 years old. This was the first time the self-cleaning was used. Others reported it is a
faulty fan that causes the electric board to overheat. Will not ever get GE appliance.
faulty fan that causes the electric board to overheat. Will not ever get GE appliance.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARONatGE, GE_Appliances, May 9, 2019
Hello Woodforest - We appreciate you taking the time to write a review on your wall oven. We’re sorry for your experience with the F96 fault code. If you will email your details to eResponse@geappliances.com, we’ll be happy to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your appliance. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
5
Amazing double oven!
on May 20, 2020
Posted by: Lonny1969
from Columbia, MD
This oven fulfills all of our baking and broiling desires. Cookies cook perfectly and my sweet potato pies never require me to cover the crust edges. Convection baking is the way to go! (I wish I had photos to share)
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst Oven Ever!!!
on June 29, 2020
Posted by: JEM518
from Aurora COLORADO
This double oven is absolutely unreliable and a nighmare to use. The Upper oven does not heat to the temperatures that are set and I have to babysit everything cooking in it. I am a cooking instructor and know how to cook and bake. Food is either overdone or underdone and we have adjusted the temperature per the manual 35 degrees without success. Nothing is cooked evenly and convection doesn't work well either. I will have another technician take a look because I have only purchased GE cooking appliances but this is disappointing.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Looks great-- does not work well.
on August 10, 2020
Posted by: DoBetter2020
from Dallas, TX
Does not hold the temperature. For a person who just uses the oven to warm up pizza or cook a pot roast, should be just fine. But, if you bake: beware. This oven does not hold a consistent temperature, and that's a disaster for bakers. I had two repair calls during the first year. It still doesn't work right. After years of effortless baking in my old oven, every cake now falls with this new one-- just as it's beginning to brown. With Covid, haven't had time to fight about it. Runs quiet. Looks good. But, terribly disappointed. Would NOT buy again.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
would never buy again
on June 14, 2021
Posted by: neveragn
from Clackamas, Or.
Waiting for parts to come in tomorrow so I can again work on this thing. Hadn't had it for 6 months and had to have the control key pad replaced. Then another 6 months same thing. Now on 2nd key pad. Now a year and a half later I'm replacing on my dime the lower cooling motor due to an F97 fault code. Stupidly thought that the extra dough we shelled out meant a good product. I guess not.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances , June 15, 2021
Hi. We're so sorry to hear that you've had this trouble with your oven. We'd like to look into this so please watch for an email from us requesting additional information. Once we receive that information we will have someone look into this and then get back with you as soon as possible. We wish you had a better experience than this. Thanks so much for the feedback. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointment
on February 28, 2022
Posted by: soccamutha
Always been a fan of GE, but would not purchase this model of double oven again. Very noisy, takes forever to turn off, and I can not see any difference in convection mode performance. Flaky electronics with regard to timer and door locks.
Response from geappliances.comBy Kianna@GEA, GEA, March 4, 2022
Hello,
Thanks for the review, and we appreciate you being a fan of ours. We're sorry to hear that your oven is not to your liking. The disappointment of the noise, and operating features is understood, and we'll use your feedback to improve.
Your range has been designed to maintain a tighter control over your oven's temperature. You may hear your oven's heating elements "click" on and off more frequently than in older ovens to achieve better results during baking, broiling, convection, and self-clean cycles.
Although we don't anticipate that you will have any issues, we are here to help if any questions come up.
All the best,
Kianna@GEA
Thanks for the review, and we appreciate you being a fan of ours. We're sorry to hear that your oven is not to your liking. The disappointment of the noise, and operating features is understood, and we'll use your feedback to improve.
Your range has been designed to maintain a tighter control over your oven's temperature. You may hear your oven's heating elements "click" on and off more frequently than in older ovens to achieve better results during baking, broiling, convection, and self-clean cycles.
Although we don't anticipate that you will have any issues, we are here to help if any questions come up.
All the best,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Low quality, won’t last long
on March 14, 2022
Posted by: Callmewhatyouwant
from Ohio
3 year old double convection oven, self cleaning, stainless steel
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Elliot@GEA, GE Appliances, March 18, 2022
Hi there, thank you for taking the time to leave this review. We are very disappointed to hear that you are having issues with this double convection oven. We can imagine how frustrating it would be to already have issues with your oven so soon in its lifespan.
If you haven't already, you can contact our service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please feel free to reach out with any additional questions you may have. -Elliot@GEA
If you haven't already, you can contact our service and repair team by calling 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET and Saturday – Sunday: 8 a.m. – 6 p.m. ET, or by visiting https://www.geappliances.com/ge/service-and-support/service.htm
Please feel free to reach out with any additional questions you may have. -Elliot@GEA
Written by a customer while visiting geappliances.com