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Customer Reviews Collected from geappliances.com |
GE - 24" Front Control Tall Tub Built-In Dishwasher
Average Customer Rating:
4.1
Rating breakdown 1,364 reviews
5 Stars
752
4 Stars
298
3 Stars
117
2 Stars
69
1 Star
128
79%of customers recommend this product.
(
1,031 out of
1,307)
Customer Reviews for GE - 24" Front Control Tall Tub Built-In Dishwasher
Customer Rating
1
Horrible Dishwasher
on August 17, 2021
Posted by: siggene
from Texas
Bought this in 2017..After the 3 yr warranty expired it stopped pumping water out of the tub. Now after NO USE because I can’t afford to fix it., it just started randomly starting coming on BY ITSELF ! Cheaply made junk!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, August 19, 2021
Hi, Thanks for sharing our concerns and giving us a chance to help! We're sorry you're having issues with your dishwasher and can imagine your frustration. Here are some great tips that may help with the draining problem: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16240
For the issue of coming on by itself, please try resetting the electronics to the dishwasher by disconnecting power at the circuit breaker for 30 seconds. If the issue persists, you can call GE Service at 1-800-432-2737 or schedule an appointment anytime at: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps! Please know we're here for you whenever you have questions. Stay safe and be well. - Sharon@GEA
For the issue of coming on by itself, please try resetting the electronics to the dishwasher by disconnecting power at the circuit breaker for 30 seconds. If the issue persists, you can call GE Service at 1-800-432-2737 or schedule an appointment anytime at: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps! Please know we're here for you whenever you have questions. Stay safe and be well. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Does not last long
on September 2, 2021
Posted by: Mary2900
from Arizona
We had this dishwasher for about 4 years and it already has issues. We only use it twice a week and now it will not register that the door is closed. It beeps and will not start. Look online it seems to be a common issue with these dishwashers. I will never buy a GE dishwasher again.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, September 3, 2021
Hi there, Thanks for reaching out! It must be incredibly frustrating that your dishwasher isn't working and we deeply apologize for the inconvenience. Please try resetting the electronics to the unit by disconnecting power at the circuit breaker for 30 seconds. If this doesn't help, we suggest you schedule an appointment with GE Service by calling 1-800-432-2737 or online at: http://www.geappliances.com/ge/service-and-support/service.htm
Hope this helps! We're wishing you the best. – Sharon@GEA
Hope this helps! We're wishing you the best. – Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
great performance
on October 9, 2021
Posted by: kasten
from phila pa
i like that it get the glasses on the top rack clean with no film left on them
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
4
Broke
on November 16, 2021
Posted by: Scout3
from Nashville IN
Well, after less than 5 years, it stopped working. And there is little info on how to fix it yourself.
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
4
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Very loud
on November 25, 2021
Posted by: SueDie
from Amarillo, TX
It looks nice but it’s very cheaply made, everything is plastic and the dishwasher is very loud. Dishes only get clean if you use the hottest water available. The pump stopped working after just two years.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sarah@GEA, GE_Appliances, December 10, 2021
Hi there, and thanks for letting us know about your concerns. While we’re glad you appreciate the look of the dishwasher, we do hate to hear that you have concerns over the quality of the materials, the noise level, water temperature and the pump not working. We know issues like that must be frustrating to deal with, and we’d like to assist.
We design our appliances with quality, durable materials that are built to last. We also strive to provide as quiet and peaceful an experience as possible, and this model was designed to run at 51 dBAs (this is a bit above the noise level expected of a library). We do regret that you aren’t satisfied with the materials and noise level, and will certainly send notice to our Dishwasher Design team for future consideration and development. Your insights on those issues, and your other concerns, are appreciated – we always want to make sure we’re aware of any potential areas of concern.
Regarding the temperature, we do recommend that the water be between 120 degrees F and no more than 150 degrees F, to ensure proper cleaning and avoid any damage to the dishes. If your pump is currently broken, our service department is available at 1-800-432-2737 and would be glad to assist with resolving that issue. Our Parts department is also available at 1-877-959-8688, if needed.
We hope this information helps. If you have any other inquiries or concerns, we are happy to help any time. -Sarah@GEA
We design our appliances with quality, durable materials that are built to last. We also strive to provide as quiet and peaceful an experience as possible, and this model was designed to run at 51 dBAs (this is a bit above the noise level expected of a library). We do regret that you aren’t satisfied with the materials and noise level, and will certainly send notice to our Dishwasher Design team for future consideration and development. Your insights on those issues, and your other concerns, are appreciated – we always want to make sure we’re aware of any potential areas of concern.
Regarding the temperature, we do recommend that the water be between 120 degrees F and no more than 150 degrees F, to ensure proper cleaning and avoid any damage to the dishes. If your pump is currently broken, our service department is available at 1-800-432-2737 and would be glad to assist with resolving that issue. Our Parts department is also available at 1-877-959-8688, if needed.
We hope this information helps. If you have any other inquiries or concerns, we are happy to help any time. -Sarah@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
Almost perfect
on December 2, 2021
Posted by: PamIAm99
from USA
Great cleaning, no residue (don’t use rinse aid), and wonderful disposal feature. I gave it 4 rather than 5 because the lower gasket wears and needs replacing. You have to take off the door, pull out dishwasher, to simply SLIDE in the gasket. The side hinges bar access. This could be DIY if they rethought the access with the open door,
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Cleaning
on December 27, 2021
Posted by: bobhw
from Spring Hill, FL
Never did clean very well. Now after less than 4 years, won't start and finding any info is impossible.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Guy@GEA, GE Appliances, January 3, 2022
Hello there, thank you for reaching out to us We're sorry to hear your dishwasher hasn't cleaned well and that it now won't start. We understand how frustrating this must be and we're happy to help.
For the cleaning, please see the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
For the issue with starting, you can view these tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17397
If you still have issues, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our technician will be able to get this fixed for you and we're wishing you the best.
Guy@GEA
For the cleaning, please see the following article: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17452
For the issue with starting, you can view these tips: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17397
If you still have issues, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're confident our technician will be able to get this fixed for you and we're wishing you the best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Worst Dishwasher Ever!!
on January 7, 2022
Posted by: teoftx
I will never again purchase another GE products. He have had this dishwasher five years and have had to replace the main circuit board, pump and float sensor. Now after a year and a half the circuit board has gone out again. I am not spending another penny on this piece of junk or any other GE product.
Features
4
Quality
1
Value
1
Response from geappliances.comBy Kianna@GEA, GE Appliances, January 11, 2022
Hello,
Thanks for the review. We understand that having a part break again is frustrating. This is not the experience we want for you, and we will pass along your feedback to the product and design team for improvement.
Please consider scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
If you need any assistance, please reach out. We are here to help, and hope to keep you in the GEA family.
Kianna@GEA
Thanks for the review. We understand that having a part break again is frustrating. This is not the experience we want for you, and we will pass along your feedback to the product and design team for improvement.
Please consider scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
If you need any assistance, please reach out. We are here to help, and hope to keep you in the GEA family.
Kianna@GEA
Written by a customer while visiting geappliances.com