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Customer Reviews Collected from geappliances.com |
GE - 24" Front Control Tall Tub Built-In Dishwasher
Average Customer Rating:
4.1
Rating breakdown 1,364 reviews
5 Stars
752
4 Stars
298
3 Stars
117
2 Stars
69
1 Star
128
79%of customers recommend this product.
(
1,031 out of
1,307)
Customer Reviews for GE - 24" Front Control Tall Tub Built-In Dishwasher
Customer Rating
1
Doesn't Last 3 years!!! No power to the door.
on June 13, 2021
Posted by: Blondina00
from Boston, MA
Door keeps beeping even regardless if open or closed then no lights to the door - machine could not turn on. Was not a breaker problem. Control board has power. Replaced the door latch, it worked for a couple weeks then same thing - dead. We lost power, when power resumed dishwasher turned on. Washed once then dead again. Now looking into replacing UI board. This is unacceptable!! The machine is not even 3 years old and was very lightly used. Many problems with these issues. Do NOT recommend!!
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, June 14, 2021
Hi there, we're terribly sorry to hear your dishwasher isn't working. We can't imagine how frustrating this for you, so we'll be sure to take your comments into consideration.
For the best help, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is useful information and we're wishing you the best.
Guy@GEA
For the best help, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We hope this is useful information and we're wishing you the best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Nice looking but didn’t last long
on June 28, 2021
Posted by: JJ H
from Omaha
It looks nice but only lasted 3 1/2 years. And just die on us.
No, I would not recommend this to a friend.
Features
3
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Sylvia@GEA, GE_Appliances, June 29, 2021
Hi,
Thanks for the review. We're deeply sorry to hear your disappointment in this Dishwasher. Your business is greatly appreciated and we want to offer quality products to all of our consumers. We will work to improve this model. Thank you for your time.-Sylvia@GEA
Thanks for the review. We're deeply sorry to hear your disappointment in this Dishwasher. Your business is greatly appreciated and we want to offer quality products to all of our consumers. We will work to improve this model. Thank you for your time.-Sylvia@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Board is dead
on September 29, 2021
Posted by: Dahouse
from Fort wayne
Not sure I like this. Less than 5 years old and the board died.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
1
Value
2
Response from geappliances.comBy Mike@GEA, GE Appliances, September 30, 2021
Hey there,
We're so sorry to hear that your control board has died on your dishwasher. We certainly understand how frustrating that can be and do recommend scheduling a service appointment for repairs. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Your comments are very important to us and we do take them seriously to help us build better appliances. Wishing you well. Mike@GEA
We're so sorry to hear that your control board has died on your dishwasher. We certainly understand how frustrating that can be and do recommend scheduling a service appointment for repairs. You can schedule an appointment by calling 1-800-432-2737 or schedule online at https://www.geappliances.com/ge/service-and-support/service.htm
Your comments are very important to us and we do take them seriously to help us build better appliances. Wishing you well. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Won't start and keeps beeping every few seconds.
on January 9, 2022
Posted by: 1Andrewgon
from Manteca, Ca.
We've had this dishwasher now for under four year and now we can stop the beeping. We tried resetting and power down but keeps beeping. I read the reviews and I might think that the main control board needs to be replaced. Not sure if I should purchase one and then find out that it maybe something else. I would hate to find out that I could have purchased a new one. I'll wait for a reply before going forward. For now I"ll wash the dishes by hand.
No, I would not recommend this to a friend.
Response from geappliances.comBy Kianna@GEA, GE Appliances, January 12, 2022
Hello,
Thanks for the review. We know that the beeping must be a headache for you, and we're sorry you are having this experience. Normally, this is a reminder that your dishwasher door has been left open during operation. It will continue beeping until you press Start and close the door.
We hope this information helps, but if not, please consider scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
If you need any additional assistance, please reach out. We are here to help.
Kianna@GEA
Thanks for the review. We know that the beeping must be a headache for you, and we're sorry you are having this experience. Normally, this is a reminder that your dishwasher door has been left open during operation. It will continue beeping until you press Start and close the door.
We hope this information helps, but if not, please consider scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
If you need any additional assistance, please reach out. We are here to help.
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
4 years and dead
on June 23, 2022
Posted by: EKC1
from Palm Springs, CA
I was hoping this could go 8 years. I put in a vacation home I use periodically for 1-2 people. It doesn’t get frequent use. My repair guy says the control board is shot as well as the circulation pump. Repair costs more than I paid for the unit. Disappointing. I’m stuck now with GE because I got the slate color all matching units. Don’t want GE again
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Kianna@GEA, GEA, June 24, 2022
Hello,
Thanks for sharing your feedback. We hate to hear of the experience you have had with your dishwasher. We can understand the inconvenience of an expensive repair, and we apologize for that.
It’s always a pleasure to help. Hang tight for an email coming your way.
We look forward to chatting with you soon,
Kianna@GEA
Thanks for sharing your feedback. We hate to hear of the experience you have had with your dishwasher. We can understand the inconvenience of an expensive repair, and we apologize for that.
It’s always a pleasure to help. Hang tight for an email coming your way.
We look forward to chatting with you soon,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Never again
on October 27, 2022
Posted by: DMAEKB
from Wisconsin
The gasket was weak from day one. It cracked at the corners in the bottom corner areas. It continued to deteriorate and eventually was laying in pieces in the. Ottoman of the dishwasher.Now I have water leaking out the front bottom.
I’ve had two service calls on this dishwasher already for boards and sensors, I now have to call for a third? I’ve spent more money fixing this appliance than I paid for it! I have a shallow long pan on the floor under the door to catch the water. The insulation is waterlogged. It’s not worth your hard earned dollars or time. Buy a different brand!
I’ve had two service calls on this dishwasher already for boards and sensors, I now have to call for a third? I’ve spent more money fixing this appliance than I paid for it! I have a shallow long pan on the floor under the door to catch the water. The insulation is waterlogged. It’s not worth your hard earned dollars or time. Buy a different brand!
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki@GEA, GE_Appliances, October 28, 2022
Hi - We are truly sorry to hear about the issues you had with your dishwasher and apologize for your disappointment and inconvenience as this is not the owner experience we want for you. We will gladly share this feedback with our product design team and hope we have the opportunity to earn your trust in our brand in the future. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Had less that 4 years, barely used, already broken
on November 4, 2022
Posted by: Zkellyz
from Jupiter, FL
I had this product for just about 4 years. I barely used it as it's just me and my husband so normally do them by hand, mainly used when family visited once a year. It stopped working so tech came out and said the electrical wires inside the machine had a lose connection. I got to use it one last time and then it wouldn't turn on again. They came out again, same guy and now it's the board. The cost is almost what it would be to replace it.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Lauren@GEA, GE Appliances, November 7, 2022
Hi there, thanks for taking the time to write your review. We’re sorry that you’re having these issues with your dishwasher and how frustrating this must be, especially considering how infrequently you’ve used it. Considering the issues you’ve had; we’d like to get more information and we’ll be reaching out via email soon. We appreciate your patience in waiting to hear from us. Thank you. Lauren@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Control board issues 5 years in
on December 3, 2022
Posted by: Erica2004
from Colorado Springs
I have been having issues with the controls sporadically turning on and occasionally becoming non-responsive. Called tech and reported would be cheaper to buy another since it’s been known to still have issues after replacing the control board. DO NOT BUY! Waste of money.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Matthew@GEA, GE_Appliances, December 9, 2022
Thank you for sharing your experience with us. We’re so sorry to hear that your dishwasher has stopped working! At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for any inconvenience this dishwasher has caused you over the past five years.
Thank you for your dedication to our brand over the past few years. We wouldn’t be where we are today without the love and support of our consumers; therefore, we thank you for being the best part of GE Appliances. If you continue to experience issues, please know that you can always reach out to us. Wishing you well – Matthew@GEA
Thank you for your dedication to our brand over the past few years. We wouldn’t be where we are today without the love and support of our consumers; therefore, we thank you for being the best part of GE Appliances. If you continue to experience issues, please know that you can always reach out to us. Wishing you well – Matthew@GEA
Written by a customer while visiting geappliances.com