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Customer Reviews Collected from hp.com |
HP - 60 2-Pack Standard Capacity Ink Cartridges - Black/Tri-color
Average Customer Rating:
4.5
Rating breakdown 817 reviews
5 Stars
632
4 Stars
67
3 Stars
49
2 Stars
9
1 Star
60
92%of customers recommend this product.
(
408 out of
443)
Customer Reviews for HP - 60 2-Pack Standard Capacity Ink Cartridges - Black/Tri-color
Posted by: pevznerv
from Valley Village, CA
Verified Purchase:Yes
I'm not happy with that! Your inks doesn't work with my printer!
No, I would not recommend this to a friend.
Features
1
Performance
1
Response from hp.comBy Mary, HP Care, March 27, 2019
Hi,
I am sorry that you received a cartridge that did not work. I completely understand why you are not happy!
Sometimes it is just the lack of a good connection. You can try checking the copper-colored contacts on the cartridge and inside the printer (where they met the ones on the cartridge) to ensure that they are clean and undamaged. You can clean them with a lint-free material, if they seem to need it and then reinsert them, making sure they are firmly in their slots. That should ensure that the printer is connecting to the cartridge properly.
If that doesn't get it going, you can reset the printer by unplugging it while it is still on, wait a minute and then turn it back on.
If nothing helps. It probably was damaged in shipment. Our return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
I am sorry that you received a cartridge that did not work. I completely understand why you are not happy!
Sometimes it is just the lack of a good connection. You can try checking the copper-colored contacts on the cartridge and inside the printer (where they met the ones on the cartridge) to ensure that they are clean and undamaged. You can clean them with a lint-free material, if they seem to need it and then reinsert them, making sure they are firmly in their slots. That should ensure that the printer is connecting to the cartridge properly.
If that doesn't get it going, you can reset the printer by unplugging it while it is still on, wait a minute and then turn it back on.
If nothing helps. It probably was damaged in shipment. Our return and exchange process is covered, step-by-step, at:
store.hp.com/us/en/cv/returnsandexchanges
Mary
HP Care
hp.com/support
Written by a customer while visiting hp.com
Posted by: waterpumpman
from Bloomfield hills ,MI
Verified Purchase:Yes
Always great quality and really fast delivery and free next day shipping , dont buy the cheaper brands
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: nruth1928
from North Carolina
Verified Purchase:Yes
Prints clearly, colors bright and accurate. Not a lot to say about them!
Pros: Affordable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Daisy407
from Orlando
Verified Purchase:Yes
Prompt delivery and fair prices......how can you beat that?
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4
Good Deal
on April 2, 2019
Posted by: GG521
from Phila, PA
Cheaper prices online than available in most stores
I would recommend this to a friend!
Features
4
Performance
4
Written by a customer while visiting hp.com
Posted by: kobe
from cincinnati
Verified Purchase:Yes
This HP ink cost too much on your site and in the retail stores. No reason in the world for that to be.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: DanMck
from Hokah, MN
Verified Purchase:Yes
[This review was collected as part of a promotion.] Never had any problems with HP printers or ink. Easy to order online and fast delivery with free shipping.
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com
Posted by: Mayann40
from Goshen In.
Verified Purchase:Yes
[This review was collected as part of a promotion.] checked other web sites and got a better deal with your company.
Pros: Affordable
I would recommend this to a friend!
Features
5
Performance
5
Written by a customer while visiting hp.com