[This review was collected as part of a promotion.] Not only is my cooktop beautiful looking, but my friends and family members look how expansive and stylish it is... This cooktop operates easy as well as easy cleaning. Also; makes my kitchen look update with the stainless touch and black glass. I love it!
Was broken after two weeks, first one we used for 6 years without any problems, but new one was very bad. Service man can’t fix it, even after all parts was ordered, so, we seat with broken cooktop for weeks right now
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, June 21, 2021
We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane
[This review was collected as part of a promotion.] Too early to give a thorough review as I just bought it. Hopefully it meets and or exceeds expectations
Pros: Style/Design
I would recommend this to a friend!
Quality
3
Features
3
Value
2
Response from lg.comBy Jennifer, Social Media, January 28, 2022
We strive to exceed your expectations. Welcome to the LG family! ^Jennifer
[This review was collected as part of a promotion.] The design and functionality of this cooktop is awesome! Love the touch sensor selection and no knobs. It's not just sleek but it performs exceptional heating quickly and evenly.
Not as intuitive as it could be. A bit if a learning curve but once I learned it, I'm very happy with it.
Pros: Style/Design, Performance
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
Great cooktop, but could have been better
on December 26, 2012
Posted by: decapod
from Farmington Hills, MI, USA
This cooktop heats fast and holds temperature nicely. Overall materials seem to be high quality, and all functions as advertised. Overall, this is a nice product.
I have two issues with the cooktop. First, the aluminum front edge looks nice, at first. It is soft and easily scratched by moving pans over its surface. Even clean smooth bottom pans can and will scratch the surface. Ours looked well used after the first 30 days. Too bad for such a nice cooktop.
Second, the controls are not intuitive. You must turn on the burner by touching the symbol, but the temperature controls are only in the center symbol. Everyone who uses this cooktop tries to adjust the burner on the symbol for that burner. How hard would it have been to put a temperature switch in each symbol? You could have turned on the burner and adjusted the temperature in one motion.
Note, these are minor annoyances, and should not detract from a very good product at a value price.