[This review was collected as part of a promotion.] Happy with our new cooktop. Like the range of cooking surfaces that fit my pans - single, dual, triple. Easy to use & clean.
Pros: Style/Design, ease of use, Features/Settings, Performance, Quality
Was broken after two weeks, first one we used for 6 years without any problems, but new one was very bad. Service man can’t fix it, even after all parts was ordered, so, we seat with broken cooktop for weeks right now
Quality
1
Features
1
Value
1
Response from lg.comBy ^DLI, LGE Social Media, June 21, 2021
We hate hearing you are having an issue with your unit. I'd like to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane