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Customer Reviews Collected from geappliances.com |
GE - 7.4 Cu. Ft. 12-Cycle Electric Dryer - White
Average Customer Rating:
4.5
Rating breakdown 3,471 reviews
5 Stars
2,624
4 Stars
478
3 Stars
119
2 Stars
70
1 Star
180
90%of customers recommend this product.
(
2,994 out of
3,344)
Customer Reviews for GE - 7.4 Cu. Ft. 12-Cycle Electric Dryer - White
Customer Rating
1
Disappointed!
on June 10, 2017
Posted by: lpcharles
from Spring, TX, United States
Bought this dryer one week ago and had it delivered and installed today 6/10/2017 and the dryer failed to heat. Tried to dry a load of clothes three times and they are still (wet)damp. No heat at all to this unit. I check the circuits to my dryer and they have not tripped, the tub tumbles, but no heat
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
4
Response from geappliances.comBy JILLatGEA, GE Appliances, June 14, 2017
Hello. Thank you for taking the time to write a review on your dryer. We're sorry to hear you are experiencing this issue and would like to help. Please take a look at our tips, below:
http://products.geappliances.com/appliance/gea-support-search-content?contentId=16921
If your symptoms persist, upon trying our suggestions, service may be needed. Your dryer comes with a full one year warranty that will cover any manufacturing issue. You can schedule an appointment online at:
http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We hope you find our suggestions helpful. Thanks, again, for your feedback.
http://products.geappliances.com/appliance/gea-support-search-content?contentId=16921
If your symptoms persist, upon trying our suggestions, service may be needed. Your dryer comes with a full one year warranty that will cover any manufacturing issue. You can schedule an appointment online at:
http://www.geappliances.com/ge/service-and-support/service.htm
Or if you prefer to call, you can reach our scheduling department at 1-800-432-2737, Mon-Fri 7 am – 10 pm ET, Sat-Sun 8 am – 6 pm ET.
We hope you find our suggestions helpful. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
5
great features and energy saving !!
on August 5, 2017
Posted by: happy boys
from Nashville, TN, United States
I bought this machine with wash machine with pair. First of all, great features, save time and energy. They deployed new style design with looking good, and warranty period. great machine.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Brand new and does NOT work!!
on August 14, 2017
Posted by: oneupsetmomma
from Louisville, KY, United States
This was delivered to my house today. It powers on and lights up. After pushing start it makes a humming noise and then stops. Very mad and disappointed.
No, I would not recommend this to a friend.
Response from geappliances.comBy JILLatGEA, GE Appliances, August 15, 2017
Hello. Thank you for taking the time to write your review on your dryer. We're sorry to hear your it won't start. Here are some tips we hope will help:
http://products.geappliances.com/appliance/gea-support-search-content?contentId=17381
If your symptoms persist, we encourage you to schedule a service appointment with an authorized GE Appliance technician. Your model comes with a full one year warranty that will cover any manufacturing issue. To set up an appointment online, visit our below link:
http://www.geappliances.com/ge/service-and-support/service.htm
We appreciate your feedback.
http://products.geappliances.com/appliance/gea-support-search-content?contentId=17381
If your symptoms persist, we encourage you to schedule a service appointment with an authorized GE Appliance technician. Your model comes with a full one year warranty that will cover any manufacturing issue. To set up an appointment online, visit our below link:
http://www.geappliances.com/ge/service-and-support/service.htm
We appreciate your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
5
QUIET
on September 15, 2017
Posted by: 70JM
from Portland, MI, United States
THIS IS A MATCH TO THE WASHER I PURCHASED A YEAR AGO. INSTALLATION WAS SIMPLE. THOUGH I SWITCHED THE SWING OF THE DOOR. A LITTLE EXASPERATING FOR A DIYer. BUT, WITH PATIENCE I MANAGED TO GET IT DONE. NO DAMAGE!!!!
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Very smart appliances.
on September 16, 2017
Posted by: klsams3
from Irving, TX, United States
Brought it a few months ago and very grateful that I did.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
I purchased a lemon!!
on September 19, 2017
Posted by: broberts136
from Newnan, GA, United States
The dryer is only 14 months old and it is being repaired for the second time. First repair was for the temperature control and now the drum is not turning. Thanks GE, now I have 2 loads of sheets and towels that I cannot dry.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy BRENDAat GE, GE Appliances, September 20, 2017
Hello broberts136,
Thank you for taking the time to write a review on your dryer. We regret your experience and we would like to look into this issue for you. Please forward this entire email to eResponse@geappliances.com along with the following information:
~Contact Name
~Home Address
~Phone Number
~Model Number-GTD65EBSJWS
~Serial Number
~Date of Installation
broberts136@hotmail.com
We appreciate your feedback and look forward to hearing from you.
I purchased a lemon!! 186175130
Why I chose this product Online Research
I have used this product for 1 to 2 years
Sweepstakes No
Did you read product reviews online before first purchasing this product? Yes
Where did you purchase the product? In-Store
The dryer is only 14 months old and it is being repaired for the second time. First repair was for the temperature control and now the drum is not turning. Thanks GE, now I have 2 loads of sheets and towels that I cannot dry.
Thank you for taking the time to write a review on your dryer. We regret your experience and we would like to look into this issue for you. Please forward this entire email to eResponse@geappliances.com along with the following information:
~Contact Name
~Home Address
~Phone Number
~Model Number-GTD65EBSJWS
~Serial Number
~Date of Installation
broberts136@hotmail.com
We appreciate your feedback and look forward to hearing from you.
I purchased a lemon!! 186175130
Why I chose this product Online Research
I have used this product for 1 to 2 years
Sweepstakes No
Did you read product reviews online before first purchasing this product? Yes
Where did you purchase the product? In-Store
The dryer is only 14 months old and it is being repaired for the second time. First repair was for the temperature control and now the drum is not turning. Thanks GE, now I have 2 loads of sheets and towels that I cannot dry.
Written by a customer while visiting geappliances.com
Customer Rating
1
Put it in the Grave!
on September 26, 2017
Posted by: Luckytile
from North Carolina, United States
I thought when buying this GE HE product that I would be getting a High end product. Nope. Instead, I got either a Lemon or they are all terrible. I can not ever get the dry cycles correct no matter what I pick and believe me I have tried them all! This is not my first one either. I have had a high efficiency dryer in another brand before so I thought I knew I was getting a good dryer that would keep my energy bill down. It has not.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
3
Response from geappliances.comBy ALISONatGEA, GE_Appliances , September 27, 2017
Hello Luckytile.
Thanks for posting a review on your GE dryer. We regret to hear that you are having this issue. If you are experiencing inconsistent drying times, please review this link for some troubleshooting tips that may help to resolve this for you. https://geasupport.custhelp.com/app/answers/asi_advancedsearch_detail/a_id/18058/kw/will%20not%20dry%20clothes
If needed, service contact information is included in the link.
Thanks for posting a review on your GE dryer. We regret to hear that you are having this issue. If you are experiencing inconsistent drying times, please review this link for some troubleshooting tips that may help to resolve this for you. https://geasupport.custhelp.com/app/answers/asi_advancedsearch_detail/a_id/18058/kw/will%20not%20dry%20clothes
If needed, service contact information is included in the link.
Written by a customer while visiting geappliances.com
Customer Rating
1
Dryer won’t dry any clothes
on October 12, 2017
Posted by: L Thomas
from Atlanta, GA, United States
I literally have to do two times cycles of 99minuted to dry a medium load of clothes. Why is this?
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
5
Value
3
Response from geappliances.comBy TREY@GEA, GE Appliances, October 13, 2017
Hello L. Thomas - We are very sorry to hear about this, as it is not something we would expect to occur. Please review the following link for next steps to take: http://products.geappliances.com/appliance/gea-support-search-content?contentId=18058
Written by a customer while visiting geappliances.com