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Customer Reviews Collected from geappliances.com |
GE - 7.4 Cu. Ft. 12-Cycle Electric Dryer - White
Average Customer Rating:
4.5
Rating breakdown 3,471 reviews
5 Stars
2,624
4 Stars
478
3 Stars
119
2 Stars
70
1 Star
180
90%of customers recommend this product.
(
2,994 out of
3,344)
Customer Reviews for GE - 7.4 Cu. Ft. 12-Cycle Electric Dryer - White
Customer Rating
1
Second time buying this piece of junk
on October 31, 2019
Posted by: GECrap
from Manassas, VA.
We bought the same product 2.5 years ago and had to have it fixed 3 times. We bought a new one to match our washer and after 30 days we have to have this fixed for the same problem. GE should replace this piece of junk.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
not feeling it
on November 3, 2019
Posted by: Tsemuta
from Bethl;ehem, PA
Purchased last year because house was not finished. Went to use this summer and first load no problem, subsequent loads, keeps shutting off after 3 minutes. Try to restart, keeps shutting off. Tried everything...choosing different cycle, powering off, etc. Next day fine. I can't dry multiple loads. Useless.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
5
Value
5
Response from geappliances.comBy SHARON@GEA , GE_Appliances , November 5, 2019
Hello Tsemuta - Thanks for your feedback. We'd like to provide you with some information that may help with the dryer shutting off issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=16896
If service is needed, your model comes with a full one year warranty that will cover any manufacturing issue. Service appointments may be scheduled through the service link provided in our site above or by calling 1-800-432-2737. We hope this helps. Thanks, again, for your feedback.
If service is needed, your model comes with a full one year warranty that will cover any manufacturing issue. Service appointments may be scheduled through the service link provided in our site above or by calling 1-800-432-2737. We hope this helps. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
2
Stopped after two loads
on November 26, 2019
Posted by: WDSnyder
from Allen, Tex
We had it for one one month and it would not power up and we had to call for service and the part will take week to get here. At least it was covered under warranty. Makes me wonder how long this will last.
No, I would not recommend this to a friend.
Features
4
Performance
2
Quality
2
Value
3
Response from geappliances.comBy SHARON@GEA , GE_Appliances , December 3, 2019
Hello WDSnyder - Thanks for sharing your feedback. We're truly sorry for any inconvenience with your dryer and are glad to hear you are taking advantage of your warranty. If any questions or concerns come up after your service call, please reach out to us at the “contact us” link on our www.geappliances.com website. Thanks for choosing GE Appliances!
Written by a customer while visiting geappliances.com
Customer Rating
1
Quit after 6 weeks
on December 8, 2019
Posted by: jean1034
from Kewanna
Very poor quality. Control board needed replaced very quickly.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy John@GEAppliances, GE Appliances, December 13, 2019
Hello jean1034 - Thank you for your valuable feedback.
If service is needed, your model comes with a full one year warranty from the factory that will cover any manufacturing issue. Service appointments may be scheduled through the service link here: https://www.geappliances.com/ge/service-and-support/service.htm
Your comments are important to us and we hope to re-enforce trust in our appliances in the future.
If service is needed, your model comes with a full one year warranty from the factory that will cover any manufacturing issue. Service appointments may be scheduled through the service link here: https://www.geappliances.com/ge/service-and-support/service.htm
Your comments are important to us and we hope to re-enforce trust in our appliances in the future.
Written by a customer while visiting geappliances.com
Customer Rating
1
Motherboard went out at four months
on December 17, 2019
Posted by: Mom of Four Kids
from Indianapolis, IN
My dryer quit working. The motherboard is dead. It's been on backorder for a month.
No, I would not recommend this to a friend.
Quality
1
Response from geappliances.comBy SHARON@GEA , GE_Appliances , December 20, 2019
Hello Mom of Four Kids - We're truly sorry for the difficulty you're having with your dryer and apologize for the inconvenience it has caused. Please email your details to eResponse@geappliances.com, and we’ll be glad to look into this for you. In your email, be sure to include a copy of your review, your name, address, phone number and the model and serial numbers for your dryer. Thanks, again, for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible. Doesn’t dry have to use manual feature
on December 24, 2019
Posted by: Andrey k
Terrible. Doesn’t dry have to turn it on twice or set to manual. This dryer is so light it moves when the door is opened and closed. We should have returned this when we could now it’s to late waste of money. We kept thinking it was the settings we were using.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Frustrating
on January 1, 2020
Posted by: steeler82usa
from Monahans, Texas
On high heat cycle (towels), dryer runs for 10 minutes, pauses for 15-20 minutes (I assume to cool down) starts for 10-15 minutes and repeats until the timer counts down. Takes about 3 hours to dry a load of towels. Repairman has been here to diagnose and replace parts and I have scheduled another visit for more diagnosis. Not satisfied at all. Also, I can’t seem to change the temperature level manually. Thought a GE
dryer would be a good, dependable product. Not at all satisfied.
dryer would be a good, dependable product. Not at all satisfied.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA , GE_Appliances , January 6, 2020
Hello steeler82usa - Thanks for posting a review on your dryer. We're sorry for your experience and are glad to hear you are taking advantage of your warranty. If any additional questions come up after your next service call, please reach out to us at the “contact us” link on our www.geappliances.com website. Thank you for your feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Dryer sucks and GE won't submit accurate reviews
on January 3, 2020
Posted by: Jean1959
from Indiana
Ge won't let you report issues the way they really are.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA , GE_Appliances , January 6, 2020
Hello Jean1959 - Thanks for your feedback. We're sorry for your dryer experience. So we can better understand and assist you, please Contact Us at: https://www.geappliances.com/ge/service-and-support/contact.htm?icid=GEARtopnav-contact
We look forward to hearing from you soon!
We look forward to hearing from you soon!
Written by a customer while visiting geappliances.com