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Customer Reviews Collected from geappliances.com |
GE - 7.4 Cu. Ft. 12-Cycle Electric Dryer - White
Average Customer Rating:
4.5
Rating breakdown 3,471 reviews
5 Stars
2,624
4 Stars
478
3 Stars
119
2 Stars
70
1 Star
180
90%of customers recommend this product.
(
2,994 out of
3,344)
Customer Reviews for GE - 7.4 Cu. Ft. 12-Cycle Electric Dryer - White
Customer Rating
1
It always breaks
on August 16, 2021
Posted by: Danielle44
from Baton Rouge
I would not buy anything from y’all once it breaks it cost more to repair to you purchased
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
1
Response from geappliances.comBy Mike@GEA, GE Appliances, August 17, 2021
Good day,
We so sorry to hear that your dryer broke and can certainly understand how infuriating that is. We certainly do not expect this from our products and can understand your frustration. We're constantly working to improve the quality of our products and your comments are a key part of that process. Please let us know if you need anything! Mike@GEA
We so sorry to hear that your dryer broke and can certainly understand how infuriating that is. We certainly do not expect this from our products and can understand your frustration. We're constantly working to improve the quality of our products and your comments are a key part of that process. Please let us know if you need anything! Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
For future buyers of GE
on September 4, 2021
Posted by: Anonymous
from Texas
I thought it was a good choose until I tried it amd now my dryer not working and it’s not 4 years old
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Chris@GEA, GE_Appliances, September 7, 2021
Hello, thank you for your review. We are sincerely sorry that your dryer stopped operating properly so soon into its lifespan. We understand how that would be frustrating and would love to look into this further as this is not the ownership experience we strive for. If you haven't done so already, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. We hope this helps! -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Broke after a year and a half
on October 1, 2021
Posted by: AbbyT111
from Louisiana
I love the GE brand and have many of their appliances that I love, however I purchased a washer and drier set in December of 2019 and now in September of 2021 I’m having to replace the drier. I’m not sure if it was just a faulty item or if maybe a storm damaged the electrical system since the washer is still working perfectly. I gave it 3 stars because when it worked it was great but it broke after only a year and a half.
I would recommend this to a friend!
Features
5
Performance
3
Quality
2
Value
3
Response from geappliances.comBy Mikayla@GEA, GE_Appliances, October 4, 2021
Hello there - Thanks for taking the time to write a review. We're glad to hear that you were loving your dryer and hate that it's no longer working. We can certainly understand how disappointing this must be and we truly do apologize for your inconvenience. Thanks again for the feedback and for being a loyal member of the GE Appliances family. -Mikayla@GEA
Written by a customer while visiting geappliances.com
Customer Rating
4
So far so good
on December 20, 2021
Posted by: Here60
from Berwyn, Il
Features may seem daunting, even the very helpful manuals left me scratching my head. There is a Youtube video on operating the latest gadgets.
I would recommend this to a friend!
Features
5
Performance
4
Quality
4
Value
4
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible
on January 14, 2022
Posted by: Angry 45
from Florida
This is the second dryer. First one the board died in the first month. Took it back and the second one the belt broke a year and a half later. The belt has broken again. I will not repair again and will buy a different dryer. One that doesn't say GE.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
3
Response from geappliances.comBy Vikki@GEA, GE_Appliances, January 20, 2022
Hi - We are terribly sorry to hear about the issues you have had with your GE dryers. We understand and apologize for your disappointment and the inconvenience this has caused you. We would like to review your situation further and have sent you an email to gather additional information in order to do so. Please take a moment and respond at your earliest convenience. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible!!!!!
on February 16, 2022
Posted by: Julz82
from PA
Control board doesn't work after 2 years. Light use as it was used in a two-person family. Would not recommend product or brand!
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Chris@GEA, GE_Appliances, February 17, 2022
We’re so sorry that your dryer’s control panel is not operating properly so soon into its lifespan and know how frustrating this can be. This is not the experience we want for you, and in this case, we recommend scheduling service with our certified technicians who can accurately diagnose and repair your unit. You can schedule service online at: https://www.geappliances.com/ge/service-and-support/service.htm or by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) Monday – Friday: 7 a.m. – 10 p.m. ET or Saturday – Sunday: 8 a.m. – 6 p.m. ET. Please let us know if you have any additional questions or concerns that we can assist you with as we are always here to help. -Chris@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Control Panel Failure
on March 20, 2022
Posted by: Bob27and475
from Omaha, NE
Dryer installed for less than two years and it stopped working. GE repair man stated the main control panel was bad and needed to be replaced. Replacement of the board would have been about the cost of a new machine.
No, I would not recommend this to a friend.
Features
4
Performance
3
Quality
1
Value
1
Response from geappliances.comBy Kianna@GEA, GEA, March 24, 2022
Hello,
Thanks for sharing your feedback. We hate to hear that your dryer stopped working after less than 2 years. We can understand how much of a headache this must have been, and we apologize for the inconvenience. It's always a pleasure to help. Hang tight for an email coming your way.
We look forward to chatting with you soon,
Kianna@GEA
Thanks for sharing your feedback. We hate to hear that your dryer stopped working after less than 2 years. We can understand how much of a headache this must have been, and we apologize for the inconvenience. It's always a pleasure to help. Hang tight for an email coming your way.
We look forward to chatting with you soon,
Kianna@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Simple
on March 21, 2022
Posted by: Micah1985
from Temple, Tx
So easy to use load dryer, set dial based on what you are drying and press start.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
1
Written by a customer while visiting geappliances.com