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Customer Reviews Collected from geappliances.com |
GE - 7.4 Cu. Ft. 12-Cycle Electric Dryer - White
Average Customer Rating:
4.5
Rating breakdown 3,471 reviews
5 Stars
2,624
4 Stars
478
3 Stars
119
2 Stars
70
1 Star
180
90%of customers recommend this product.
(
2,994 out of
3,344)
Customer Reviews for GE - 7.4 Cu. Ft. 12-Cycle Electric Dryer - White
Customer Rating
5
Great dryer
on June 30, 2019
Posted by: The1Gina
from California
Energy saving and is a great dryer and gets your laundry dried quickly.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
worst dryer ever
on February 27, 2020
Posted by: bfoley327
Best case scenario, about an hour to dry a small load of clothes. If it's a large load, like with towels, it'll take about 80-90 minutes to dry them.
No, I would not recommend this to a friend.
Features
2
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Unhappy with purchase
on April 27, 2021
Posted by: Principal J
from Mesa, AZ
The sensors on settings are inaccurate so dryer turns off when clothes are wet. I have to use the timer feature only. Very disappointed.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, April 28, 2021
Hi, We're so sorry to hear your dryer is not working as it should and know this must be frustrating for you. We suggest you take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm. We apologize for any inconvenience you've experienced and and hope the sensor issue is resolved for you soon. - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Disappointed
on January 7, 2022
Posted by: Sandra3
from NJ
Loved everything about this dryer for 2 years except that you have to slam the door to get it going. Then it just stopped working. No power at all. Still without a dryer a month later even with the extended warranty.
No, I would not recommend this to a friend.
Features
5
Response from geappliances.comBy Sharon@GEA, GE_Appliances, January 11, 2022
Hi, We're so sorry to hear you're having trouble with your dryer not working, and we're happy to offer some guidance. To troubleshoot this issue, we suggest viewing our tips here: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17381
You may have a service contract through Service Protection Advantage or Assurant. If so, you can contact them at: 1-800-626-2001. If you purchased the service contract from the dealer, it will require contacting your dealer to determine the warranty provider.
We hope this helps! - Sharon@GEA
You may have a service contract through Service Protection Advantage or Assurant. If so, you can contact them at: 1-800-626-2001. If you purchased the service contract from the dealer, it will require contacting your dealer to determine the warranty provider.
We hope this helps! - Sharon@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
We love our new dryer
on April 16, 2023
Posted by: Sockeye83
Great dryer. Replaced a 15+ year old model so big upgrade for us. The window in the front door is a nice plus as I can see when clothes are in there but we’re never unloaded.
I would recommend this to a friend!
Features
4
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Lint trap doesn't catch lint and door switch broke
on July 12, 2023
Posted by: Trahls
This is the worst dryer I have ever had. I thought very highly of GE products but this dryer has changed my mind. The lint filter doesn't work well so you have to take it out and vacuum underneath it once a week. There is no easy to remove panel to make this job easier. I've never had a lint trap perform so poorly. If that wasn't bad enough, the door switch doesn't work. I have to tape a thin sheet of plastic over the door switch in order to turn the dryer on. Otherwise it thinks the door is open and won't operate. Even with that, I still have to open and close the door several times to get it to start.
No, I would not recommend this to a friend.
Performance
1
Quality
1
Response from geappliances.comBy Devin@GEA, GE_Appliances, July 13, 2023
Hi there,
Thank you for taking the time to leave a review on your new GE Appliances electric dryer. We value and appreciate your feedback!
We are sorry to hear that you are experiencing these issues with your new appliance as this is certainly not normal operation, nor the quality that we expect. In this case, we recommend scheduling a service appointment with GE Appliances factory service team. You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home!
-Devin@GEA
Thank you for taking the time to leave a review on your new GE Appliances electric dryer. We value and appreciate your feedback!
We are sorry to hear that you are experiencing these issues with your new appliance as this is certainly not normal operation, nor the quality that we expect. In this case, we recommend scheduling a service appointment with GE Appliances factory service team. You can schedule an appointment by calling the Service Department directly at 1-800-432-2737 Monday – Friday: 8 a.m. – 8 p.m. ET, or by scheduling online at the following link: https://www.geappliances.com/ge/service-and-support/service.htm
Thank you for choosing GE Appliances for your home!
-Devin@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Bad dryer
on February 12, 2018
Posted by: jbbon88
from Orlando fl usa
this is the worse dryer I've ever owned. Even on Medium heat the clothes have deep set wrinkles that won't come out unless you rewash them and dry them on low which takes forever. There goes the electric bill.
No, I would not recommend this to a friend.
Features
1
Performance
1
Quality
1
Value
1
Response from geappliances.comBy JILLatGEA, g, February 15, 2018
Hello. Thank you for taking the time to write your review on your dryer. We’re sorry you are experiencing this issue with your clothes wrinkling and would like to share some tips we hope will help:
http://products.geappliances.com/appliance/gea-support-search-content?contentId=36379
Thank you, again, for your evaluation.
http://products.geappliances.com/appliance/gea-support-search-content?contentId=36379
Thank you, again, for your evaluation.
Written by a customer while visiting geappliances.com
Customer Rating
1
Control Panel went out ... 3 months old
on November 6, 2019
Posted by: Momto5
from Tennessee
I thought that I was purchasing a great washer and dryer set for a great economical price. The washer has been great and the dryer was ... up until the control panel went completely out in just at 3 months. Ridiculous!
No, I would not recommend this to a friend.
Features
5
Performance
5
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA, GE_Appliances , November 8, 2019
Hello Momto5 - Thanks for choosing GE Appliances. We sincerely apologize for the inconvenience with your dryer control panel. If you haven't already, please take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
Written by a customer while visiting geappliances.com