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Customer Reviews Collected from geappliances.com |
GE - 7.4 Cu. Ft. 12-Cycle Electric Dryer - White
Average Customer Rating:
4.5
Rating breakdown 3,471 reviews
5 Stars
2,624
4 Stars
478
3 Stars
119
2 Stars
70
1 Star
180
90%of customers recommend this product.
(
2,994 out of
3,344)
Customer Reviews for GE - 7.4 Cu. Ft. 12-Cycle Electric Dryer - White
Customer Rating
1
Went out already
on December 12, 2019
Posted by: Taylor22
from Gonzales, LA
Poor quality, dryer went completely out already after 6 months!
No, I would not recommend this to a friend.
Features
2
Performance
2
Quality
1
Value
2
Response from geappliances.comBy SHARON@GEA , GE_Appliances , December 16, 2019
Hello Taylor22 - Thanks for your review. We're sorry for your experience and we'd like to provide you with some information that may help with the dryer issue: https://products.geappliances.com/appliance/gea-support-search-content?contentId=17381
If service is needed, your model comes with a full one year warranty that will cover any manufacturing issue. Service appointments may be scheduled by calling GE Service at 1-800-432-2737 or online at: http://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Thanks for choosing GE Appliances!
If service is needed, your model comes with a full one year warranty that will cover any manufacturing issue. Service appointments may be scheduled by calling GE Service at 1-800-432-2737 or online at: http://www.geappliances.com/ge/service-and-support/service.htm
We hope this helps. Thanks for choosing GE Appliances!
Written by a customer while visiting geappliances.com
Customer Rating
1
Horrible appliances
on December 17, 2019
Posted by: Gowdie
from Florida
After 30 days appliance stopped working and light inside flickers when door is closed. I had to unplug it for it to dry
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy SHARON@GEA , GE_Appliances , December 20, 2019
Hello Gowdie - Thanks for posting your dryer review. We apologize for any inconvenience and would like to provide some information that may help with the issue:
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17381
If the situation persists, please take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
Thanks for reaching out to us. We appreciate the feedback.
https://products.geappliances.com/appliance/gea-support-search-content?contentId=17381
If the situation persists, please take advantage of your warranty and schedule an appointment with a GE Service technician at 1-800-432-2737 or online at https://www.geappliances.com/ge/service-and-support/service.htm?ICID=GEARsupportflyout-service
Thanks for reaching out to us. We appreciate the feedback.
Written by a customer while visiting geappliances.com
Customer Rating
1
Didn’t last two years
on December 25, 2019
Posted by: Susan G A
from Bourg LA
The control panel lights up. When we press start, the dryer clicks and does not turn on. The control panel counts down like it’s working.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
1
Didn’t last two years
on March 16, 2020
Posted by: Weezier426
from Coconut creek florida
This didn’t last two years. I have never had a dryer that didn’t last at least 5 years
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
2
Thermostat fuse went out
on June 16, 2020
Posted by: Tiff39
It worked real good until the thermostat fuse went out
No, I would not recommend this to a friend.
Features
5
Performance
2
Quality
2
Value
2
Written by a customer while visiting geappliances.com
Customer Rating
2
Lasted 1 year
on June 19, 2020
Posted by: Patrick NC
from North Carolina
Worked well drying clothes. Door is hard to close. Lint filter allows some lint past that requires cleaning behind the filter after every couple of uses. Quit working after one year
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
3
Written by a customer while visiting geappliances.com
Customer Rating
1
Hunk of junk
on March 17, 2021
Posted by: HaileyA
from Des Moines, IA
Disappointed. Had for a year and half & having to replace the board or buy a new dryer now.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Guy@GEA, GE Appliances, March 31, 2021
Hi there, we're terribly sorry to hear about the issue you had with your control board. We would never expect this for our customers so we can imagine just how frustrating this is.
We hope you decide to stick with us. If you want to have the control board replaced, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're wishing you the best.
Guy@GEA
We hope you decide to stick with us. If you want to have the control board replaced, we recommend scheduling service with a certified GE Appliances technician that will be able to accurately diagnose and repair your appliance. You can do so by calling GE Appliance Service at 1-800-GECares (1-800-432-2737) or by clicking here: https://www.geappliances.com/ge/service-and-support/service.htm
We're wishing you the best.
Guy@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Not reliable
on April 5, 2021
Posted by: Burgundy
from Lubbock Texas
I purchased this dryer in November of 2018 before Christmas 2018 i had to call for service. They replaced The board . My dryer worked well until December 2020 . I called a repair man who replaced The board , it worked 1 time then stopped heating after 2 more visits the repairman ordered another board , after replacing this time it worked 2 times then stopped heating again .
I would Not recommend this dryer .
I would Not recommend this dryer .
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Sharon@GEA, GE_Appliances, April 6, 2021
Hello, We're so sorry to hear about the difficulties that you've experienced with your dryer and know this must be frustrating. We'd like to get some additional information and we'll be reaching out to you via email. Thank you so much for your feedback. - Sharon@GEA
Written by a customer while visiting geappliances.com