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Customer Reviews Collected from geappliances.com |
GE - 7.4 Cu. Ft. 12-Cycle Electric Dryer - White
Average Customer Rating:
4.5
Rating breakdown 3,471 reviews
5 Stars
2,624
4 Stars
478
3 Stars
119
2 Stars
70
1 Star
180
90%of customers recommend this product.
(
2,994 out of
3,344)
Customer Reviews for GE - 7.4 Cu. Ft. 12-Cycle Electric Dryer - White
Customer Rating
1
Not well made…
on September 28, 2022
Posted by: Cajun1127
from AR
Continue to have multiple issues with drum and dryer not starting. Currently not running, attempting to find another solution.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Vikki@GEA, GE_Appliances, September 29, 2022
Hi - We are deeply sorry for your inconvenience and frustration as a result of the issues you have had with your dryer. Please accept our apologies for your experience. An email has been sent to you to gather additional information. We would appreciate a response at your earliest convenience and hope to hear from you soon. Kind regards - Vikki@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Don’t buy.
on October 3, 2022
Posted by: GG Sucks
from Tennessee
These things suck. I bought it at the end of 2018 and had it about three years now. Mine quit heating and now it needs a heating element. To my surprise, the warranty just ran out and now I’m going to have to spend enough money to buy a new dryer to fix this one. Stay away.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
2
Response from geappliances.comBy Gina@GEA, GE_Appliances, October 7, 2022
We’re sincerely sorry to hear your dryer has stopped working after 3 years and needs the heating element replaced. We can only imagine how disappointed you must feel, and we have reached out via email to collect some more information. Please respond at your earliest convenience and we’ll be happy to take a closer look at this. -Gina@GEA
Written by a customer while visiting geappliances.com
Customer Rating
2
Short-Lived
on October 16, 2022
Posted by: Itsybits51
from Greensboro, NC
I guess there's a reason the warranty is a limited one-year. Barely three years in and it makes a horrible grinding noise when on, then cuts off after a few minutes. Our GE days are over.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
3
Response from geappliances.comBy Matthew@GEA, GE_Appliances, October 18, 2022
Thank you for connecting with us! We’re so sorry to hear that you’re having trouble with your dryer. This is certainly not the experience we expect or wish for our consumers to have.
The one-year warranty is designed to grant the most coverage during the times when a unit is most likely to experience issues. Typically, when a unit fails because of a manufacturing defect, this happens well within the first year of operation. Because of this, we highly recommend scheduling service with a GEA technician which you can do by calling 1-800-432-2737 or by visiting this page found on our website: https://www.geappliances.com/ge/service-and-support/service.htm
Additionally, we would like to thank you for your dedication to our brand over the past few years. We would not be where we are today without the love and support of our consumers; therefore, we hope that you find satisfaction in your next dryer.
We hope that there will be an opportunity in the future to regain your trust in our brand, and we look forward to hearing from you. All the best – Matthew@GEA
The one-year warranty is designed to grant the most coverage during the times when a unit is most likely to experience issues. Typically, when a unit fails because of a manufacturing defect, this happens well within the first year of operation. Because of this, we highly recommend scheduling service with a GEA technician which you can do by calling 1-800-432-2737 or by visiting this page found on our website: https://www.geappliances.com/ge/service-and-support/service.htm
Additionally, we would like to thank you for your dedication to our brand over the past few years. We would not be where we are today without the love and support of our consumers; therefore, we hope that you find satisfaction in your next dryer.
We hope that there will be an opportunity in the future to regain your trust in our brand, and we look forward to hearing from you. All the best – Matthew@GEA
Written by a customer while visiting geappliances.com
Customer Rating
3
Dryer
on November 7, 2022
Posted by: Clothes 10
Lint catcher poorly made. Doesn't sense dryness real accurate.
Features
4
Performance
3
Quality
3
Value
3
Response from geappliances.comBy Mike@GEA, GE Appliances, November 9, 2022
Hello,
Thanks so much for reviewing your dryer. We're awfully sorry to hear that the lint catcher is breaking and understand how stressful this is. It is recommended to order a new lint catcher so your dryer can function accurately. You can order a lint catcher (part WE03X23881) by calling 1-877-959-8688 Mon-Fri 8am to 8pm, Sat 8:30am-5pm ET or by visiting https://www.geappliances.com/ge/parts/. If you have any questions, please let us know. Mike@GEA
Thanks so much for reviewing your dryer. We're awfully sorry to hear that the lint catcher is breaking and understand how stressful this is. It is recommended to order a new lint catcher so your dryer can function accurately. You can order a lint catcher (part WE03X23881) by calling 1-877-959-8688 Mon-Fri 8am to 8pm, Sat 8:30am-5pm ET or by visiting https://www.geappliances.com/ge/parts/. If you have any questions, please let us know. Mike@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
7.0 CU FT Clothes Washer
on November 19, 2022
Posted by: shell1129
from Canton, MA
Wonderful Capacity size! Cleans Laundry great! Very quiet quality washer.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Exelente
on November 28, 2022
Posted by: Liche
from Albertson nc
Exelente secadora se las recomiendo de verdad económica
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
Laundry Day Hero!
on January 2, 2023
Posted by: Skatemomo3
from Kansas City MO
You know you're officially adulting when appliances made you weak in the knees and the task doesn't fill you with dread. The control panel is user friendly with oh so many ways to customize the cycle. Noise is minimal and haven't had any issues with performance.
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
3
Automatic dry settings leave clothes too damp.
on January 2, 2023
Posted by: Ckw123
from Missoula,mt
This is an ok dryer. Supposedly it is designed to leave clothes less than bone dry for protection of the fabric or something. Problem is, all the automatic dry settings leave the clothes too wet. We have to use manual settings to get out clothes dry enough to put away. Otherwise, the will mold.
No, I would not recommend this to a friend.
Features
3
Performance
2
Quality
3
Value
3
Response from geappliances.comBy Matthew@GEA, GE_Appliances, January 5, 2023
Hey there! Thank you for connecting with us! At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. With this said, we would like to apologize for any inconvenience this drying issue has caused you. This is certainly not the experience we wish for our consumers to have, so we’ll be happy to help you troubleshoot this.
If your clothes are still damp after using the automatic dry, there may be a couple of reasons why this is happening. First, check to see if your load consists of heavy and light fabrics. When combining heavy and light fabrics in a load, we recommend choosing the “More Dry” feature to ensure a proper dry. Second, your exhaust system may be blocked or improperly connected. For more troubleshooting advice, we highly recommend checking out page 12 of your dryer’s “Use and Care Manual” which can be found here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90536-3.pdf&_ga=2.54785647.513903715.1672755431-220349868.1668719408.
We hope this information is helpful, and if you ever need additional assistance, please feel free to contact us. All the best – Matthew@GEA
If your clothes are still damp after using the automatic dry, there may be a couple of reasons why this is happening. First, check to see if your load consists of heavy and light fabrics. When combining heavy and light fabrics in a load, we recommend choosing the “More Dry” feature to ensure a proper dry. Second, your exhaust system may be blocked or improperly connected. For more troubleshooting advice, we highly recommend checking out page 12 of your dryer’s “Use and Care Manual” which can be found here: https://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90536-3.pdf&_ga=2.54785647.513903715.1672755431-220349868.1668719408.
We hope this information is helpful, and if you ever need additional assistance, please feel free to contact us. All the best – Matthew@GEA
Written by a customer while visiting geappliances.com