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Customer Reviews Collected from geappliances.com |
GE - 7.2 Cu. Ft. Gas Dryer - White
Average Customer Rating:
4.3
Rating breakdown 3,096 reviews
5 Stars
1,990
4 Stars
602
3 Stars
216
2 Stars
116
1 Star
172
85%of customers recommend this product.
(
2,360 out of
2,777)
Customer Reviews for GE - 7.2 Cu. Ft. Gas Dryer - White
Customer Rating
1
Never worked properly. No Warranty coverage.
on March 13, 2021
Posted by: chaswhyte
from Colorado
This new dryer, installed and vented correctly, almost never gets warm enough to dry a pair of jeans in 60-minutes. The medium setting is warmer than the high temperature setting which is the same as delicate. Intermittently, but rarely, it seems to work perfectly. GE warranty service has been unable to find anyone willing to do a warranty service call after two weeks of calling them repeatedly. GE service has never called us back after promising to do so multiple times.
No, I would not recommend this to a friend.
Features
4
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Olga@GEA, GE_Appliances, March 25, 2021
Hello - We are sorry to hear of the issue with your dryer. We apologize for your inconvenience in this matter. We can understand your frustration. We'll be happy to look into this further for you. We sent you an email. We look forward to hear back from you.
Olga@GEA
Olga@GEA
Written by a customer while visiting geappliances.com
Customer Rating
1
Never Again
on December 28, 2017
Posted by: GE Junk Gas Dryer
from Herndon, VA, United States
I bought a GE Dryer and this is the replacement for the original purchase which was defective. This replacement dryer is two months old and already needs an new Temperature Control and a new dryer door. Poor Quality Never Again.
No, I would not recommend this to a friend.
Features
3
Performance
1
Quality
1
Value
1
Written by a customer while visiting geappliances.com
Customer Rating
5
Phenomenal Machine
on April 8, 2018
Posted by: Fred O
from Los Angeles, CA, USA
We have purchase GE products for many years, and never once have we been disappointed. (Go GE, Go)
Thanks and we're well pleased.
J & J Forte'
Thanks and we're well pleased.
J & J Forte'
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Lasted 2years
on March 9, 2021
Posted by: Rnichol
from Salt lake
The one-year warranty is a joke. After two years the main board one out I’ve replace the igniter and the coils that fix 90% of problems with dryers but not on this one.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
1
Response from geappliances.comBy Sharon@GEA, GE_Appliances, March 10, 2021
Hi Rnichol - We're so sorry for your dryer situation and know this must be frustrating for you. If you would like us to look into this further, you are welcome to reach out to us by email at the following link: https://www.geappliances.com/ge/service-and-support/contact-others.htm
Please be sure to include your review information, your name, address, phone number and the model and serial numbers for your dryer. We appreciate your feedback and look forward to hearing from you. - Sharon @GEA
Please be sure to include your review information, your name, address, phone number and the model and serial numbers for your dryer. We appreciate your feedback and look forward to hearing from you. - Sharon @GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Dryer
on December 27, 2021
Posted by: Jim C jr
from Orland Park
It’s good does a better job than my old dryer it’s much bigger
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
5
A simple thing
on March 10, 2023
Posted by: Simona1975
from Rancho Mirage
Great for the price. Best part is a great customer care service. Happy :)
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com
Customer Rating
1
Terrible Terrible Terrible Dryer
on April 21, 2023
Posted by: Wriggles
from California
Dryer did not heat up enough to get clothes dried. Took almost 2 hours to dry a load of towels. Plus makes a very loud grinding noise as it tumbles. I'm still waiting for the dryer to get repaired. I'm very upset.
No, I would not recommend this to a friend.
Features
5
Performance
1
Quality
1
Value
5
Response from geappliances.comBy MichaelBatGEA, GEAppliances, April 24, 2023
Hello,
We’re so sorry that your new dryer hasn’t performed as well as you expected, and we know it’s frustrating to need repairs after such a short time. Laundry is a big part of everyday life, so having our dryer fail unexpectedly is never a good situation. We do see that you have an appointment set up with one of our technicians, and we’re confident that they will be able to find a solution. Thank you for taking the time to leave us your review and please know we are here should you need us in the future. -MichaelB@GEA
We’re so sorry that your new dryer hasn’t performed as well as you expected, and we know it’s frustrating to need repairs after such a short time. Laundry is a big part of everyday life, so having our dryer fail unexpectedly is never a good situation. We do see that you have an appointment set up with one of our technicians, and we’re confident that they will be able to find a solution. Thank you for taking the time to leave us your review and please know we are here should you need us in the future. -MichaelB@GEA
Written by a customer while visiting geappliances.com
Customer Rating
5
Long lasting
on May 26, 2023
Posted by: Espiiie
from Downey ca
This dryer is used every day heavy duty since I have 5 kids for 3 years n it works perfect
I would recommend this to a friend!
Features
5
Performance
5
Quality
5
Value
5
Written by a customer while visiting geappliances.com