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Customer Reviews Collected from Samsung US |
Samsung - POWERbot Essential Self-Charging Robot Vacuum - Graphite Silver
Average Customer Rating:
4.2
Rating breakdown 35 reviews
5 Stars
17
4 Stars
13
3 Stars
3
2 Stars
0
1 Star
2
82%of customers recommend this product.
(
28 out of
34)
Customer Reviews for Samsung - POWERbot Essential Self-Charging Robot Vacuum - Graphite Silver
Customer Rating
3
Love it / Hate it
on March 3, 2017
Posted by: DrBee57
from Co
Only one reason why I can't give a good rating to our Samsung POWERbot.
But first let me say this is a really good vacuum. We wanted some thing to keep up with the pet hair in between regular vacuuming and it does a great job of that.
The Con is its navigation system just doesn't work as advertised.
It backs up into furniture and shuts down thinking its stuck when there is nothing in front of it.
We have a large area rug 10ft by 13ft, it won't vacuum this at all, it thinks patterns on the rug are barriers and wont cross them. I have even tried running it in manual over this rug and it wont move forward.
Samsung, please notify me if you come up with a software fix for this.
But first let me say this is a really good vacuum. We wanted some thing to keep up with the pet hair in between regular vacuuming and it does a great job of that.
The Con is its navigation system just doesn't work as advertised.
It backs up into furniture and shuts down thinking its stuck when there is nothing in front of it.
We have a large area rug 10ft by 13ft, it won't vacuum this at all, it thinks patterns on the rug are barriers and wont cross them. I have even tried running it in manual over this rug and it wont move forward.
Samsung, please notify me if you come up with a software fix for this.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
2
Written by a customer while visiting Samsung US
Customer Rating
4
Great Vacuum, Saves Time
on March 27, 2017
Posted by: MominKC
from Kansas City
This is a great robot vacuum. After having owned it for about 4 months, I feel I'm finally ready to give it a fair review. This is not a total replacement to your regular vacuum, rather a supplement. It has places where it shines and places where it just doesn't hit the mark.
Pros: Does an incredible job picking up dust and dog hair. The first time we ran it was after vacuuming with a Kirby upright. Clearly the robot does a better job than I do. We emptied the dust cup twice on the first level and 3 times on the second level. We consistently get a full dust cup on each level when we run it. It does a pretty good job of getting all of the square footage without missing anything. Some days are better than others, but does a pretty good job. Doesn't get stuck as long as you do a little pick-up prior to running. Does a pretty good job maneuvering around objects left in the path. If you want nice, straight vacuum lines though, pick up!
Cons: Will not completely replace your vacuum if you have a lot of tighter pile area rugs. This unit really shines on wood floors and wall-to-wall carpeting. Area rugs are a little harder. If you have an area rug with a black border, it will not be able to vacuum it at all, so keep your cannister vac handy for routine cleaning. Can fit under taller furniture, but doesn't get all the way under your cabinets. You get used to the prep and it still beats having to do all of it yourself.
Overall, we don't use our upright vacuum hardly at all. Still use the cannister vac for area rugs, or for baseboards, stairs, etc. It cuts a whole lot of time and effort from your weekly cleaning. The extra filter makes it easier to clean out the cup and run again when the battery is charged without having to wait for the filter to dry. Cleaning the brush is easy and straight-forward. Overall, very happy with the purchase. I hope the unit lasts a long time.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
liking it so far
on July 8, 2017
Posted by: nursecoll
from West Melbourne, FL 32904, USA
Expertise:Beginner
have only had ours for a couple weeks but have noticed the pet hair and fine dust filling up the dirt chamber. we didn't know what we were missing before we got our robot.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Much better than expected!!!
on August 5, 2017
Posted by: Mallcat
from Montevallo, AL
Expertise:Expert
I am very eager to write this review so others can benefit from this product. I am amazed at how intuitive this machine is. The thoroughness of cleaning is exceptional. It actually cleans better than my expensive upright which has remained in the closet since this machine arrived. It has no problem assessing the room to be cleaned and goes about it in a most methodical way, cleaning under and around furniture with ease. The cleaning time on each charge is sufficient for each room.
I honestly can find nothing I do not like about this machine. I highly recommend it to anyone considering buying a vacuum.
I honestly can find nothing I do not like about this machine. I highly recommend it to anyone considering buying a vacuum.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No need for a house cleaner when you have a powerbot.
on October 11, 2017
Posted by: Oldgraymare
from Beavercreek Oregon
Expertise:Intermediate
I am 62 years old and disabled with spinal stenosis .
Cleaning my house wasn’t possible . Not anymore I just turn on my vacuum and it does the work for me . Anyone in wheelchair or have other disabilities truly needs to have one of these vacuums . This is not a luxury this is a necessity . My daughter called the vacuum Rosie that’s because anyone thats watched the Jetsons knows that’s the name of the robot that cleans the house . It’s truly a lifesaver for me and no more house cleaners .
Cleaning my house wasn’t possible . Not anymore I just turn on my vacuum and it does the work for me . Anyone in wheelchair or have other disabilities truly needs to have one of these vacuums . This is not a luxury this is a necessity . My daughter called the vacuum Rosie that’s because anyone thats watched the Jetsons knows that’s the name of the robot that cleans the house . It’s truly a lifesaver for me and no more house cleaners .
Pros: Bright display, Realistic color, Durable, Inexpensive, picks up popcorn and animal fur., has remote control i can tell it where to go, has a clear dust bin know when it’s full, very large dust pin holds a lot .
Cons: battery could last longer .
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Robot ...BUT
on December 22, 2015
Posted by: Zombu2
Expertise:Intermediate
Well i have had this vacuum now for about a day and it has run a couple rounds now and i am very happy with it but there is some things that need work to make this the perfect appliance.
First of all i have noticed that debris will not be separated if they are a little longer and bend a little like pieces of paper or pine needles .I also noticed that even while the container is round dust and dirt have a habit of accumulate in the back of it and fill up the 1st compartment very quick (i think it has to do with the metal piece in the middle of the 1st compartment and it seems that as it sucks up more dirt it will clog the little suction hole from the pickup
Another thing that really annoys me with this device is when the battery is depleted it not only shuts off the vacuum motor it also disables part of the navigation system since the robot seems to go into a Dumb-mode and only uses a couple pre programmed patterns to find it's way home which seem to also be timed .
What happens is that the robot when in find home mode runs a pattern for 25 to 30 seconds then stops and restarts the same pattern over and over which causes the robot to run in circles and be stuck in a loop. Only way to make it find home is to intervene by putting a foot down since it seems only the corner sensors are still active .
What happens is that the robot when in find home mode runs a pattern for 25 to 30 seconds then stops and restarts the same pattern over and over which causes the robot to run in circles and be stuck in a loop. Only way to make it find home is to intervene by putting a foot down since it seems only the corner sensors are still active .
Now back to how great this robot is despite the 2 little flaws i found so far from which the canister is the more pressing issue here the navigation can be dealt with to accommodate the robot's stupid Find home pattern
It is amazing how the robot navigates when all the sensors and the camera are active but it seems to have some issues with certain colors
It does not like paper cartons with a light brown color and it also has issues with a shiny dark brown
It does not like paper cartons with a light brown color and it also has issues with a shiny dark brown
The Wheels on this robot are well designed and have a lot of traction ... it would have been nice if the rear wheel would have some rubber too so it would be easier to clean it since dirt for some reason accumulates a lot more on bare plastic then on rubber wheels
The robot is not overly noisy and is a little quieter then the roomba's
It also seems that thee is not a big difference between the copper version and the essential model as a matter of fact i think If i can find a way to get into the brain of this lil buddy i can make some changes to the vacuum motor control i can get the same performance then the copper version since i think it's the same motor and controller just a different power band since i can hear the motor cranking up to higher rpm every once in a while when it thinks that it is getting on carpet .
But i will find out as soon as i find a way to dump the firmware
All in all this lil robot is sweet and performs just fine but i think we have to tinker a little bit to find out what really can be done with these and since i doubt that samsung made the whole firmware open source there is only one way to find out what else is hidden in this lil device and that is to dump the firmware and have a good look
I can without a doubt recommend this robot and i am sure it will serve you well until the batteries go bad (siriously samsung you claim 1 year warranty but only give the batteries a 6 month warranty which is cleverly hidden and not mentioned anywhere but the manual in japanese Bonzai writing ....NOT COOL)
Oh one more thing samsung ......
Would it have killed you guys if you would have given this lil gizmo a auto turn on timer so it starts vacuuming at a given time of day and on certain days?
it would be nice if someone from samsung could email me to let me know if it is possible to use the sensors for data communication since it is obviously able to recieve a signal from the base station
Would it have killed you guys if you would have given this lil gizmo a auto turn on timer so it starts vacuuming at a given time of day and on certain days?
it would be nice if someone from samsung could email me to let me know if it is possible to use the sensors for data communication since it is obviously able to recieve a signal from the base station
Cons: battery only has a 6 month warranty
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
AWESOME Device
on February 3, 2016
Posted by: 2BIGdogs
from NJ
Expertise:Intermediate
This vacuum has been terrific! We have two golden retrievers who shed constantly. Letting this unit run around every couple of days allows our house to remain free of "floating" dog hair and saves us time by not having to do it ourselves.
In the next development of these I hope they have a "slightly" larger hopper for those of us with constantly shedding pets!!!
In the next development of these I hope they have a "slightly" larger hopper for those of us with constantly shedding pets!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good value
on September 15, 2016
Posted by: jebooz
Expertise:Intermediate
I have had it for only 2 weeks, but so far I am very happy with it. It is an excellent value.
Pros: Bright display, Durable
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
5
Written by a customer while visiting Samsung US