 |
Customer Reviews Collected from Samsung US |
Samsung - POWERbot Essential Self-Charging Robot Vacuum - Graphite Silver
Average Customer Rating:
4.2
Rating breakdown 35 reviews
5 Stars
17
4 Stars
13
3 Stars
3
2 Stars
0
1 Star
2
82%of customers recommend this product.
(
28 out of
34)
Customer Reviews for Samsung - POWERbot Essential Self-Charging Robot Vacuum - Graphite Silver
Customer Rating
5
Does a great job, and doesn’t get stuck on applian
on September 3, 2018
Posted by: Alexander777
from West palm beach
I love this specific vacuum because the design looks nice and it really gets the job done
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great feature
on November 1, 2018
Posted by: Kitto173
Expertise:Intermediate
Bought this as a gift. They love it. We enjoy watching it work around the house. The pets love it as well.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Unreliable
on November 12, 2020
Posted by: Andrey
from 94041
this review is after second powerbot essential died on me after warranty expired. 2 years of service is not enough to qualify the price paid.
i should not have bought the second one after my first died, but i thought it was a fluke. after the second vacuum died, i'm pretty sure it is just a bad manufacturing. no samsung vacuums for me anymore. probably no samsung products for me as well.
i should not have bought the second one after my first died, but i thought it was a fluke. after the second vacuum died, i'm pretty sure it is just a bad manufacturing. no samsung vacuums for me anymore. probably no samsung products for me as well.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
1
Response from Samsung USBy Pat, Samsung Care, November 13, 2020
I'm terribly sorry for your experience. I know how frustrating it can be when results and expectations do not quite meet. Thank you very much for sharing your experience. We will work on improving our products and services to meet future expectations. ^Pat
Written by a customer while visiting Samsung US