Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S6 4G LTE with 32GB Memory Cell Phone - Black Sapphire (Verizon)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 4,394 reviews
5 Stars
3,101
4 Stars
1,028
3 Stars
152
2 Stars
63
1 Star
50
94%of customers recommend this product. 
(
4,087 out of 4,336
)
Customer Reviews for Samsung - Galaxy S6 4G LTE with 32GB Memory Cell Phone - Black Sapphire (Verizon)
Customer Rating
4 out of 5
4
Excellent Phone
on June 26, 2015
Posted by: MicheleinCA
from Thousand Oaks, CA, USA
Expertise:Intermediate
The screen on this phone is large enough that my over-40 eyes have no problem reading anything I bring up.
The camera is better than any of my digital cameras. I just point and shoot and there's no blurr from a shaky hand. Apps run real nice on this phone, far better than the same apps run on my tablet. It conveniently allows me to tweet or email the photos, or share on other methods of social media.
The best feature so far is that it turns my voicemails into text. I don't have to call my voicemail to get my messages. This comes in handy when I'm at work.
The speakers are loud. I've listened to an audio book in the car and had to turn the volume down. I had no problem hearing it clearly and loudly.
I love the fingerprint feature to lock the phone. Only it was having difficulty reading my thumb print, so I had to scan another finger.
Thus far, I only have two complaints. First, texts from the same person run on. In other words, I do not get a separate text when someone texts me who had already texted me in the past. It's just an extension of the same text. The other problem I have is the very small buttons on the keyboard, even when it's in landscape mode. Plus, the buttons are close together so I'm always hitting the wrong key. It helps that it gives me word choices, but sometimes it just changes the words automatically. The keyboard on the Samsung Galaxy Edge is larger. I wish they had used the same sized keyboard. If this had larger keys, I'd give the phone five stars, easy.
Pros: Built-in speakers, Bright display, Lightweight, turns voicemail to text, fingerprint lock, great camera
Cons: small keys on keyboard
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great except for one problem
on June 26, 2015
Posted by: Tacotruck99
from Creedmoor, NC
Expertise:Expert
This phone is amazing except for I don't like the glass back and how you can't take battery or add space. Other than that I love it
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best smartphone I ever had
on June 27, 2015
Posted by: Midwestmiss
from Oh
This phone is very intuitive and anticipates the type of information I want to see, based on past history. The keyboard features are GREAT - no more shifting to get to numbers, for example.
Pros: Bright display, Durable, Realistic color, great features
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I have ever used
on June 27, 2015
Posted by: CptDM
from Columbia Falls, MT
Expertise:Expert
Out of the phones I've used, this one is the best. The build quality is top notch. I feel like I am holding something valuable. The screen is also super vibrant and just the right size for easy one handed use. The camera is also something worthy of praise. Provided you jave good lighting this camera will produce excellent shots with very bright colors. Hands down the most features in a phone.
Pros: Built-in speakers, Bright display, Lightweight, great camera, finger print reader, heart beat monitor, ir blaster, fast charging, built in wireless charging
Cons: battery
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on June 27, 2015
Posted by: kris10moorhouse
from Mankato, MN
Expertise:Intermediate
This is the best phone I've owned so far! I would suggest it to anyone looking for a new phone.
Pros: Built-in speakers, Bright display, Durable, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade
on June 27, 2015
Posted by: Daisysmile
from Wyoming
I upgraded from an S3 and couldn't be happier. I was debating between a S5 and a S6 though the fact that I can get cases to help with the water resistance and was able to keep using all my same power cords with the mini USB won me over. So far in the few weeks I have had the S6, it has taken a bit of time to learn the new apps though am able to work through them without reading a manual.
Pros: Built-in speakers, Bright display, Realistic color, Lightweight
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love the style
on June 27, 2015
Posted by: Southern1
from Columbia, SC, USA
Expertise:Intermediate
When I got the phone it was GREAT, then I got my first update, since I have had nothing but problems, it overheats, it freezes up, flashes on and off, I have to keep turning it off or else I have problems making a phone call. got support, cleared my cache but still the problems persist.
it is very aggravating, the constant battery drain is such a hassle as well.
I am thinking about returning it. Has anyone else been experiencing problems as well???
Pros: Bright display, Lightweight
Cons: Poor quality
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
World great
on June 27, 2015
Posted by: Drilling
from Michigan
Expertise:Intermediate
I only use it for research, purchases and social media.
Pros: Bright display, Durable, Realistic color, Lightweight
Cons: speakers point away
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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