Samsung US Customer Reviews Collected from Samsung US
Samsung - Galaxy S6 4G LTE with 32GB Memory Cell Phone - Black Sapphire (Verizon)
Average Customer Rating:
4.6 out of 5
4.6
Open Ratings Snapshot
Rating breakdown 4,394 reviews
5 Stars
3,101
4 Stars
1,028
3 Stars
152
2 Stars
63
1 Star
50
94%of customers recommend this product. 
(
4,087 out of 4,336
)
Customer Reviews for Samsung - Galaxy S6 4G LTE with 32GB Memory Cell Phone - Black Sapphire (Verizon)
Customer Rating
4 out of 5
4
Good Lasting
on May 9, 2018
Posted by: kr33p3r1000
from Lehi, UT, USA
Expertise:Expert
This phone lasted me for quite a while, the thing that eventually led to its death and my purchasing the S7 was the lack of waterproof. Other than that the S6 had a great run!
Pros: Bright display, Realistic color, Durable, Lightweight, Built-in speakers
Cons: Did not meet expectations
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Charging cable jack too big.
on May 16, 2018
Posted by: qcema
from Las Vegas, NV, USA
Expertise:Intermediate
The charging cable jack is too big. The charging cable falls out creating problem in charging phone.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S6 Phone is okay but ...
on June 1, 2018
Posted by: Tempus49
from Ohio
Expertise:Intermediate
Battery dies way too fast. I use all the power saving tricks possible and the battery still doesn’t last a day. Doesn’t matter if the phone is new or a year-old, the batteries suck. Samsung should go back to replaceable batteries. This is my second S6 and my wife has one also we have the same problems with the batteries.
Pros: Bright display, Realistic color, Built-in speakers
Cons: Did not meet expectations, battery sux
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
3 out of 5
3
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Constantly disappointed
on June 7, 2018
Posted by: NJMichael
from NJ
Expertise:Intermediate
My previous S5 fell, broke. Insurance replaced it with an S6.
More memory is good. First disappointment was no SD card slot. Second, no user replaceable battery.
The vibrate is barely felt. I like quiet settings and being discrete. The volume when listening to recordings, even at max, is dismal.
Granted there are newer phones, but to expect that we as consumers replace our phones every year or two is horrible.
The hype that Samsung is great is just that. Hype.
Cannot stand that V* and Samsung imbed worthless apps in their build is also frustrating. I know what is of value to me and I will install it if I want them. The monitoring and lack of privacy is worrisome.
I look forward to another phone in the future that is not made by Samsung.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
2 out of 5
2
Design
2 out of 5
2
Value
1 out of 5
1
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Touchscreen Is the pits
on July 2, 2018
Posted by: DDDuster
from Arizona, USA
Expertise:Intermediate
I'm on my third phone in 2 1/2 years. I'm tired of touching App Icons two or three times to open them. Same with typing, it's slow reacting to my touch and takes more than one attempt most of the time.
I went with the Tab A 10.1 to mount in my wall for use with my Smarthome Apps as well as for Audio and Visual control. Same thing, touching everything two or three times.
Battery life is short as well.
About ready to switch.
Pros: Realistic color
Cons: Did not meet expectations, touch screen works slowly, short battery life
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
3 out of 5
3
Design
3 out of 5
3
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nice phone. he camera is super excelent
on August 4, 2018
Posted by: Tee man
from Maryland
Expertise:Expert
This phone is a very good phone. I am a Samsung person. They are great phones.
The only problem I have with one is that the mobile data have never work. It only connect to wifi data
Pros: Inexpensive, Realistic color, Bright display, Lightweight, Built-in speakers, Durable
I would recommend this to a friend!
Features
5 out of 5
5
Performance
3 out of 5
3
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
everything was easy
on August 20, 2018
Posted by: ninfrost
from flagstaff az
Expertise:Expert
everything was easy to get to and ffast the only probum that i had was that my s6 would over heat quite freqinlty other then that love it and contenue to love samsung stuff
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Replacement phone they sent me has same problem
on September 12, 2018
Posted by: jeffbob9
Expertise:Intermediate
Replacement phone they sent me has same problem (keeps rebooting on its own)
Cons: Poor quality, Did not meet expectations
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
1 out of 5
1
Design
5 out of 5
5
Value
2 out of 5
2
Written by a customer while visiting Samsung US
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