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Customer Reviews Collected from blackanddeckerappliances.com |
Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Average Customer Rating:
2.3
Rating breakdown 330 reviews
5 Stars
16
4 Stars
38
3 Stars
76
2 Stars
102
1 Star
98
25%of customers recommend this product.
(
70 out of
284)
Customer Reviews for Black & Decker - FusionBlade Digital 48-Oz. Blender - Red
Customer Rating
2
Weak Motor
on December 5, 2014
Posted by: Dustin
from Los Angeles, CA
Gender:Male
I like the blender, and the smoothie jar is really convenient, but when blending, it vibrates incredibly loudly and sounds terrible. Many times I can smell burnt plastic. Now, after 2 months of making about 2 smoothies a week, the motor is noticeably weaker and can barely blend a smoothie. I haven't treated it roughly or anything; only blended fresh and frozen fruit. Bit disappointing.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
plastic base cracked and broken
on December 17, 2015
Posted by: mama_squeak
from Corona, CA, United States
Gender:Female
we bought this on sale at target about 4-5 months ago, i started to notice cracking along the plastic base but thought nothing of it until it kept getting worse, now we can't use it at all, it is cracked, broken, and leaking. we used this blender 1-2 times daily, can't believe it is already broken, and i have looked high and low for a replacement and i type in the model number and it only gives back other items. i would love to get a replacement piece.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, December 18, 2015
Thank you for offering your feedback regarding your Black + Decker BL1820SG-P. We are sorry to hear that your jar base has broken. The satisfaction of our customers is paramount to us. Please reply to the email we've sent you from youropinionmatters@spectrumbrands.com so that we may better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Can't find replacement parts
on July 1, 2015
Posted by: Minnie Cactus
from Largo, Fl
Gender:Female
We have owned this blender only 3 months. When reassembling after washing, the thin plastic piece on the ring base broke off and we are unable to find a replacement part anywhere on Black & Decker website. I put in the model # but it only wants to replace power tool parts.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
1
Breaks within days, and can't be fixed
on July 16, 2015
Posted by: Anonymous
from Texas, United States
Gender:Male
During the two days it worked, it was fine. The glass pithier makes it very top heavy. The slightest bump and it fell over. The small plastic piece that seals the bottom broke. I search sand could not find a replacement part anywhere. I went to the store where I bought it and thedisplat model had the same broken piece. Soemone must have breathed on it. it was a waste of money and I am not very happy about it. Won't buy any more products from this company. I had to give it one star, because zero stars is not an option.
No, I would not recommend this to a friend.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Works great! Didn't hold up though!
on July 11, 2016
Posted by: MusickL
from Granville, OH, United States
Gender:Female
This blender does a great job but now I am looking for parts the BL1820. The plastic base around the jar cracked and so did the little plastic middle piece on the lid - only 6 months old ! I don't even put in dishwasher so not sure why they cracked !
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 14, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear about your blender’s broken lid cap and jar base. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Solid Blender But Did Not Last
on July 18, 2016
Posted by: Angus
from San Diego, CA, United States
Gender:Male
We have had the 1820 for a little over a year, but the plastic base has cracked (which I fixed wth super glue) and just today the gear that connects the blade to the base just broke today and is unrepairable.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 21, 2016
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear that your blender’s coupling has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Love it... until the plastic base broke
on January 13, 2017
Posted by: LAURASG
from TEXAS
Gender:Female
I brought this blender like 8 months ago, and keep aside as I have another one on use, 2 months ago we start using this one, and saddly look like we all have the same problem..... the plastic base crack, then just part away, so now I can't use my blender...... I don't know why the use cheap parts on a big blender......
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, January 17, 2017
Thank you for offering your feedback regarding your Black+Decker BL1820SG-P. I’m sorry to hear your blender’s jar base has broken. The satisfaction of our customers is vital to us. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
2
Works nicely, until that plastic jar base cracks !
on November 20, 2017
Posted by: puck247
from Brooklyn, NY
Gender:Male
Had this blender for about a year and it's worked fine. That is, until the plastic attachment that connects the jar to the base cracks. Blender is useless without this piece, so you need to find a replacement part, which is no longer in stock according to Black and Decker/Spectrum. It seems based on other reviews I'm not the only one dealing with this. Is there anyway to get this part, or am I looking for a whole new machine ?
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, November 27, 2017
Thank you for offering your feedback regarding your Black+Decker Blender. I’m glad that your blender started out working well, but I’m sorry to hear that your jar base needs to be replaced. I'm happy to advise that your replacement jar base has been shipped. If you need any further assistance with your blender, please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com so I can address any of your concerns.
Written by a customer while visiting blackanddeckerappliances.com