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Customer Reviews Collected from blackanddeckerappliances.com |
Black+Decker - FusionBlade 20-Oz. Personal Blender - Red/Silver
Average Customer Rating:
3.5
Rating breakdown 31 reviews
5 Stars
6
4 Stars
14
3 Stars
6
2 Stars
1
1 Star
4
72%of customers recommend this product.
(
21 out of
29)
Customer Reviews for Black+Decker - FusionBlade 20-Oz. Personal Blender - Red/Silver
Customer Rating
4
Good power. Solid Name
on January 31, 2022
Posted by: Baron Ferg
from USA
Gender:Male
After internet search , the Mrs. selected this one. Good power. Solid Name.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michelle, Consumer Service, January 31, 2022
Thank you for sharing your feedback regarding your Black+Decker FusionBlade™ Personal Blender. I’m glad hear that your blender is working well for you! With regard to your rating, please let me know if there's anything I can do to improve your experience. Please contact me at youropinionmatters@spectrumbrands.com and reference ID number 42201152 so that I may better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
excellent product I bought 2 and am buying another
on March 15, 2015
Posted by: denny
from Massachusetts usa
Gender:Female
This is a reasonably priced object that exceeded my expectations. It's easy to use and convient because of the to go container.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Love this blender, use it every day!
on July 2, 2018
Posted by: Mother of Dragonz
from Lansdale, PA, USA
Gender:Female
We bought this blender a year or so ago, and I use it every morning. Unfortunately the blade just fell out a few days ago and chopped up some of the chopper lid before I could turn it off. Luckily we had bought extra bottles that came with an extra chopper, so I can keep using it, but it was really nice having 2, and kind of scary when it came off.
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, July 5, 2018
Thank you for offering your feedback regarding your Black+Decker PB1002R. I’m glad that your blender has been serving you well, but I'm sorry to hear about the trouble you’ve experienced it recently. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your blender has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
So smooth! Marked down a star for blade breaking.
on August 10, 2018
Posted by: hbabs
from Kennesaw, GA, USA
Gender:Female
I love this appliance as well. It was a Mother's Day gift from my husband. Love my berry smoothies. It does a much better job than my big blender. Unfortunately, mine just did the exact same thing. It was making a funny noise. I unsnapped it from the base. There was some smoke. The blade had dropped out of the base and was loose. It was shaving the plastic in rings from the base as it spun. :( How do I get a new base piece?
I would recommend this to a friend!
Response from blackanddeckerappliances.comBy Michael, Customer Service, August 13, 2018
Thank you for offering your feedback regarding your Black+Decker PB1002N. I’m glad that your blender was working well initially, but I'm sorry to hear about the trouble you’ve experienced with it recently. I’ve taken action by documenting your complaint, and I want to fully resolve this issue to your satisfaction. Your blender has a two year warranty. Please reply to the email I’ve sent you from youropinionmatters@spectrumbrands.com, so I can address your concerns.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Amazing results!
on April 5, 2016
Posted by: Mstelly64
from Lake Charles, LA, United States
I bought this to blend my protein shakes and make smoothies for my kids. I am so glad I did!! I LOVE IT!!
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
3
Ok at first, now it leaks
on May 3, 2016
Posted by: SM79
from St. Petersburg, FL, United States
Gender:Female
I've been using this item for nine months, and I was happy until recently - now every time I use the blender, the liquid inside the "jar" leaks through the FusionBlade base, leaving a wet, sticky mess in the bottom of the blender. I've looked everywhere to buy a replacement FusionBlade but I can't find anywhere to purchase it.
No, I would not recommend this to a friend.
Response from blackanddeckerappliances.comBy Michael, Customer Service, May 5, 2016
Thank you for offering your feedback regarding your Black+Decker PB1002R. We’re glad that your blender was initially working out well, but we’re sorry to hear that it has started leaking. The satisfaction of our customers is vital to us. Please reply to the email we’ve sent you from youropinionmatters@spectrumbrands.com so we can better assist you.
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
5
Need a parts list
on March 2, 2017
Posted by: Jay C
from Sacramento, CA, United States
Gender:Male
I use this blender with a pint-sized mason jar with a handle to make my bulletproof coffee. It will work with standard quart-sized jars as well, but not wide-mouth jars. It has worked great for several months, but the blade mechanism got dropped and now the blender vibrates so I would like to replace it. Also, as others have mentioned, there needs to be a simple way to purchase replacement gaskets. Otherwise, it works great and cleanup is a breeze.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com
Customer Rating
4
Powerful compact machine for on the go smoothies
on March 14, 2017
Posted by: Tommy B
from New Jersey, United States
Gender:Male
I bought this a month ago and it exceeded expectations in terms of power and portability. Major negative is the inability of Black and Decker to supply replacement gaskets or a spec for customers to acquire them. They must be loose to enable cleaning. But they will deteriorate and/or get lost resulting in a mess on the counter top and/or your clothing.
I would recommend this to a friend!
Written by a customer while visiting blackanddeckerappliances.com