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Customer Reviews Collected from sony.com |
Sony - 725W 5.2-Ch. Full HD and 3D Pass-Through A/V Home Theater Receiver - Black
Average Customer Rating:
4.3
Rating breakdown 161 reviews
5 Stars
83
4 Stars
48
3 Stars
20
2 Stars
8
1 Star
2
90%of customers recommend this product.
(
141 out of
157)
Customer Reviews for Sony - 725W 5.2-Ch. Full HD and 3D Pass-Through A/V Home Theater Receiver - Black
Customer Rating
3
Lacks HDCP 2.2 Support
on March 30, 2017
Posted by: Frejyasdaeg
Gender:Male
The sound quality and ease of use are great, but the advertised 4K but lack of HDCP 2.2 support makes the Sony STR-DH550 hard to recommend. Spend a few more dollars and get a receiver that will allow you to watch your copyright protected 4K content without having to jerryrig the connection.
No, I would not recommend this to a friend.
Written by a customer while visiting sony.com
Posted by: dairyqueen79
Gender:Male
Verified Purchase:Yes
I recently purchased this new receiver because my new PS4 Slim doesn't have optical. So I needed a receiver with HDMI inputs. This has 4 HDMI inputs and it really simplifies my entire set up! I couldn't be happier with it.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
4
Love it
on August 7, 2018
Posted by: Longshot35
Gender:Male
Have a problem with mine suddenly when I turn it on after about 3 seconds it starts flashing protector and the shuts off to standby what do I do
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: bodidly
Verified Purchase:Yes
I had another brand before but this one operates a lot better and the surround sound is great. It operates just the way I like it, easy.
I would recommend this to a friend!
Response from sony.comBy Ella, Sony Support, March 30, 2015
Hi bodidly, were happy to hear that you're pleased with your purchase. Thanks for choosing Sony! Regards,
Written by a customer while visiting sony.com
Customer Rating
4
excellent for the price
on December 28, 2014
Posted by: hfonts
bought this unit to replace 7.1 channel Onkyo receiver that crashed. i was looking for adequate power to drive 2 B&W bookshelf speakers, a Velodyne powered subwoofer + 2 in-ceiling speakers for surround sound. As i live in an apartment, the volume i use is always moderate, but at those levels i want to get full sound, with good response from the subwoofer. the onkyo was difficult to set and always had to increase the volume to "catch" the subwoofer and then lower it slowly...this sony does it effortlessly, with great quality sound at low volume levels. the remote is simple to use. currently i have a turntable, a blue ray dvd player, a cd player, an Apple TV and a dvr from the cable company attached to the avr and everything is working as intended. Why not a 5 star rating? sony includes bluetooth with the next model, a 7.1, not this one and i would have appreciated a couple more HDMI or optical connectors. just recommended the unit to a friend yesterday!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
5
Sounds great,worksgreat with samrt tv & ps4
on December 26, 2016
Posted by: Dobliu
Gender:Male
Verified Purchase:Yes
Work great and fast sounds great with my ps4 and smart tv
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Jeff10
Gender:Male
Verified Purchase:Yes
The wiring setup was easy, but the direstions for setting up where a little hard for me to follow.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Pergy
Gender:Male
Verified Purchase:Yes
Disappointed that there was no owner's manual included that would provide basic information on how to work the remote control and the receiver.
I would recommend this to a friend!
Response from sony.comBy Sony North America Customer Support, October 5, 2017
Hi Pergy, we apologize for the inconvenience this may have caused you. Linked below are the manuals of this unit. I hope it helps. Regards, ^Ron
https://docs.sony.com/release//STRDH550_refguide_EN_ES_FR.pdf
http://docs.esupport.sony.com/homeav/STR-DH550_DH750/en/index.html
https://docs.sony.com/release//STRDH550_refguide_EN_ES_FR.pdf
http://docs.esupport.sony.com/homeav/STR-DH550_DH750/en/index.html
Written by a customer while visiting sony.com