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Customer Reviews Collected from sony.com |
Sony - 7.2-Ch. Network-Ready 4K Ultra HD A/V Home Theater Receiver - Black
Average Customer Rating:
3.7
Rating breakdown 22 reviews
5 Stars
10
4 Stars
5
3 Stars
2
2 Stars
1
1 Star
4
64%of customers recommend this product.
(
14 out of
22)
Customer Reviews for Sony - 7.2-Ch. Network-Ready 4K Ultra HD A/V Home Theater Receiver - Black
Posted by: RoadMonkey
Verified Purchase:Yes
Started out with less expensive brand went bad within two weeks. Returned to store for full refund added a few dollars and bought Sony AV. Much, much better units, easy install setup for non-geek (me). Quality is superior. Very satisfied!
Chris
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Netrat
Verified Purchase:Yes
I returned this receiver and picked up the Onkyo, the reason being was this Sony was far to hard to understand, the online manual was very confusing. I couldn't figure out how to get zone two to work and the wired on line connection just wouldn't connect, the wireless worked fine. I am not new to setting up surround sound system, but for someone that's new to this you would be in way over your head. The Onkyo I exchanged for is my third and far easier to use and it actually came with a manual.
No, I would not recommend this to a friend.
Response from sony.comBy Jeannette, Sony Support, June 30, 2015
Hello Netrat! Thank you for sharing your feedback with us, it is unfortunate that the unit had to be returned due to functionality. We will make sure to pass this information to the proper department for future reference.
Written by a customer while visiting sony.com
Posted by: oldaudioguy
Verified Purchase:Yes
Setup is confusing,including instructions, for the normal customer. Not recommended for the uneducated audio person. No manual provided, you have to down load from the web, if you want to print 200+ pages.
GUI is not user friendly for most people. Performance is great even using just 5.2.
GUI is not user friendly for most people. Performance is great even using just 5.2.
I would recommend this to a friend!
Response from sony.comBy Jeannette, Sony Support, August 27, 2015
Hello oldaudioguy! Thank you for taking the time to share your experience with this receiver. We will make sure to pass this feedback to the proper department for future reference.
Written by a customer while visiting sony.com
Posted by: PhlemPhungus
Verified Purchase:Yes
I decided to wait for this 4K receiver rather than purchasing one from the pro line and couldn't be more impressed. While I'm still learning all of the features, it sounds great and is so easy to setup and use. Plus, it seemlessly works with all other Bravia components which is great. I am definitely looking forward to when Sony rolls out the 4K Blu Ray later this year!
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: Condita
Verified Purchase:Yes
Really easy setup. I would say child proof. I love the sound and looks. The only thing was I was hoping to stream video from my iPad, or Samsun to my tv real time. But oh streams tunes. The videos have to be downloaded to your device to stream it appears.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Posted by: SJinSF
Gender:Male
Verified Purchase:Yes
I have had this receiver for a while now, and it continues to freeze a few times per week. I need to pull the power plug to get it to reset. I have all the software updated, but continues to happen way too frequently.
No, I would not recommend this to a friend.
Response from sony.comBy Sony North America Customer Support, April 30, 2018
Hi SJinSF, Thank you for your feedback on your experience with your receiver. We are sorry for any inconvenience you had experienced. Please be assured we take this very seriously and continuously strive to improve our products. Please reach us at socialsupport@am.sony.com. Thanks -Erin
Written by a customer while visiting sony.com
Posted by: spumoni
Gender:Male
Verified Purchase:Yes
Best set up process I've seen for electronics. The included microphone used to calibrate the room dynamics is phenomenal. Very easy to use remote.
I would recommend this to a friend!
Written by a customer while visiting sony.com
Customer Rating
4
Great Sound and love the features of this reciever
on June 20, 2015
Posted by: mryellow
Verified Purchase:Yes
The unit sounds great. It allows me to connect my Sony DVD and Sony CD player. I can stream music from my computer nicely. I cannot connect to the Internet even though my computer is recognized.
I cannot get the FM function to work. I have connected the antenna but still do not get a signal even though I live in an urban area. Software updated via the USB.
I cannot get the FM function to work. I have connected the antenna but still do not get a signal even though I live in an urban area. Software updated via the USB.
I would recommend this to a friend!
Written by a customer while visiting sony.com