lg.com Customer Reviews Collected from lg.com
LG - TurboWash 5.2 Cu. Ft. 14-Cycle High-Efficiency Steam Front-Loading Washer - Graphite Steel
Average Customer Rating:
4.7 out of 5
4.7
Open Ratings Snapshot
Rating breakdown 87 reviews
5 Stars
73
4 Stars
8
3 Stars
2
2 Stars
1
1 Star
3
95%of customers recommend this product. 
(
77 out of 81
)
Customer Reviews for LG - TurboWash 5.2 Cu. Ft. 14-Cycle High-Efficiency Steam Front-Loading Washer - Graphite Steel
Customer Rating
5 out of 5
5
Amazing product
on May 3, 2014
Posted by: Holly
from Norfolk, VA, USA
I have had this machine for about 2 months now and I absolutely LOVE it! We did a lot of research on which washer to buy and went back and forth with if we needed one this big. So glad we chose this one. Uses much less water, soap and is very quiet. I have a California king bed and washing my comforter and bedding is so easy now. Lots of room....a wonderful washer and worth every penny!
Pros: Performance, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Makes washing fun!!
on December 25, 2013
Posted by: Mary67
from Whittier, CA
This is my first front loading washer. I have a very small space so my washer & dryer are stacked. I expected a clean wash but the machines perform queitly and effeciently. I am also pleased there is very little vibration and I have a raised foundation. I love the little musical sounds when the load is completed. I didn't expect the whole experience to be fun.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality, fun to use
I would recommend this to a friend!
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Delighted
on August 25, 2015
Posted by: Luvy
from Tacoma, WA, USA
Had to buy a new washer, first purchase of a top loader was disastrous. It ruined a new quilt I made. This washer is so large my laundry is done in no time and no more ruined quilts! I love it. Still getting used to how much water is DOESN'T use. The only thing I can't easily do is see the feature controls on the panel as they don't light up and I have a dark laundry room. I have them memorized now though ;)
Pros: Quality, easy to use, Performance, Style/Design
I would recommend this to a friend!
Quality
5 out of 5
5
Features
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great machine
on April 12, 2014
Posted by: Arlene
from Niagara Falls, NY, USA
My previous machine made the entire house vibrate to our dismay, we often thought a helicopter was going over. This machine is fabulous! It spins on the highest speed and little to no vibration, can't even tell we are doing the wash, except for the musical notification at the end of the cycle. Our Laundry room is on the second floor. I am very happy with all the settings especially the Steam setting. The light is an awesome feature too.
Pros: Performance, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Experienced Loud Water Hammering
on April 21, 2014
Posted by: Jim70
from Downers Grove, Il
The washing machine is very nice; it replaced LG front loader.
We bought this house in 1971 so have had several washing machines. This is the first one that experienced water hammering. I was able to minimize the noise by almost turning off the water supply, both hot and cold.
I think the washing machine should have had water pressure reducing devices installed at the factory.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
This machine is awesome
on May 15, 2014
Posted by: jr9123
from Los Angeles, CA
The washer holds a lot of laundry - keep in mind if you have pets that shed, you will be wiping the rubber seal around the opening to remove the excess hair. I leave the door open to dry after I am finished using so it doesn't develop any mildew. So far so good.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Great product with unique options!
on July 10, 2014
Posted by: Snooze
from Atlanta, GA, USA
This is the best washing machine I've ever had. It is user friendly, beautiful to look at, and best of all, it cleans our clothes better than any washer we've ever had. I was going to buy a new dog bed for our dog because it just didn't seem to be coming clean any more. I took one final step before doing so. I washed it on the Allergen setting. It came out like new....no residue smell of dog or dander. I had been a loyal customer of another brand, but after a bad experience with our last washing machine (our 3rd), I asked the repair man which brand he owned and which he had seen as having the fewest repairs and problems over his many years of repair work. He recommended LG. He certainly steered us in the right direction!
Pros: Performance, Style/Design, easy to use, Features/Settings, good repair history according to consumer reports
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
Customer Rating
5 out of 5
5
Excellent I love the easy settings .
on July 11, 2014
Posted by: Cher
from Jonesboro, AR, USA
This product does an excellent job of cleaning my clothes. it uses less detergent. I enjoy the adjustable settings features that are easy to use. I am a senior citizen and even I can use this appliance with ease. Besides, I looks good.
Pros: Performance, Style/Design, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5 out of 5
5
Features
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting lg.com
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