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Customer Reviews Collected from lg.com |
LG - TurboWash 5.2 Cu. Ft. 14-Cycle High-Efficiency Steam Front-Loading Washer - Graphite Steel
Average Customer Rating:
4.7
Rating breakdown 87 reviews
5 Stars
73
4 Stars
8
3 Stars
2
2 Stars
1
1 Star
3
95%of customers recommend this product.
(
77 out of
81)
Customer Reviews for LG - TurboWash 5.2 Cu. Ft. 14-Cycle High-Efficiency Steam Front-Loading Washer - Graphite Steel
Customer Rating
5
Needed mega Capacity
on July 5, 2016
Posted by: ottb
from PA, United States
[This review was collected as part of a promotion.] Needed a large capacity front loader for horse barn to wash blankets and large horse items. Works wonderfully and gets items extremely clean. Use it for work clothes as well. Couldn't be happier. I have gotten an unbalanced load error a few occasions when doing a very small load and it can be difficult to get it to clear. But that may just be operator error.
Pros: Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Wonderful washing machine
on September 17, 2016
Posted by: mouse1123
from Plaza, ND, United States
[This review was collected as part of a promotion.] Bought this a few months ago. So many features to choose from, easy to use cheat sheet.. very quiet and does a wonderful job cleaning
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Gently cleaning
on September 22, 2017
Posted by: Dustybro
from Los Angeles, CA, United States
[This review was collected as part of a promotion.] This washing machine has lowered our water usage, and the amount or detergent we use per wash. The washing machine is huge and allows very large loads. The washing machine cleans small loads and very large loads very well. With different settings it's easy to do our laundry. This washing machine is very gentle on our clothes, our linens and lingerie.
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Large and Very Flexible
on September 23, 2017
Posted by: ENRDV
from Park City, UT
The unit has worked flawlessly so far, and offers many relatively easy to use options, including Cold Wash, which I value a lot.
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
Best appliance purchase I've ever made
on November 14, 2017
Posted by: pkritt
from Santa Clarita, CA, United States
[This review was collected as part of a promotion.] I bought the washer & dryer a couple of years ago and I am still excited by the load capacity of these machines. I almost choked when I first purchased them due to their cost but we literally due half as many loads as we did with our older front loaders. My wife does hair so we do a LOT of towels, etc.
Pros: Performance
I would recommend this to a friend!
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com
Customer Rating
5
over all great
on December 11, 2020
Posted by: Lynn Dog mom
from Mesa AZ
[This review was collected as part of a promotion.] This is my second machine. After 4 yrs my first need new electronic panel and a new motor. While waiting (6 weeks) for repair I purchased the second one
Pros: ease of use
I would recommend this to a friend!
Quality
5
Features
4
Value
4
Written by a customer while visiting lg.com
Customer Rating
2
Won’t purchase a front loading washer again
on March 26, 2021
Posted by: Zakattack
from Boise, ID
Just one month before the extended warranty expired, the washer require four different parts replaced - a stator, motor, main rubber gasket and door locking mechanism. While it does use less water than top load machines, it’s just not worth the knotted mess of clothes that result after washing. I even used the technician’s suggestion to wad EACH piece of clothing up before placing it in the washer. If I’m doing a load a pajama tops and bottoms, or long sleeve shirts and pants, I have to untie almost everything from the most amazing set of knots the machine has created. If you have items that you don’t want stretched out, you’ve been warned. As recommended I leave the washer door open to dry it out and I’ve used chlorine bleach on “Machine cleaning mode” but I can’t get rid of the musty smell. This was a very expensive machine and I am so disappointed in its performance.
Pros: Features/Settings
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
2
Response from lg.comBy ^DLI, LGE Social Media, March 29, 2021
Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. ^Daphane
Written by a customer while visiting lg.com
Customer Rating
5
Great features!
on October 26, 2021
Posted by: Jaybird 1969
from Chula Vista, CA
[This review was collected as part of a promotion.] Bought and love the size of this washer. It was about the same price as other washers similar features.
Pros: Style/Design, Features/Settings, Performance, Quality
Quality
5
Features
5
Value
4
Written by a customer while visiting lg.com