 |
Customer Reviews Collected from epson.com |
Epson - Expression Photo XP-960 - C11CE82201 Wireless Small-in-One Printer - Black
Average Customer Rating:
4.4
Rating breakdown 214 reviews
5 Stars
146
4 Stars
32
3 Stars
15
2 Stars
9
1 Star
12
83%of customers recommend this product.
(
170 out of
204)
Customer Reviews for Epson - Expression Photo XP-960 - C11CE82201 Wireless Small-in-One Printer - Black
Customer Rating
2
Printing: Ok...Ink :tough to find & expensive
on December 27, 2018
Posted by: Njn2017
from Chicago
After 6 months the printer works adequately, letter size prints are decent, larger scale are more involved. However, I prefer to buy ink in stores as I need it, not online. That is not an option with this printer. Too many cartidges, makes it expensive.
No, I would not recommend this to a friend.
Quality
2
Value
2
Written by a customer while visiting epson.com
Customer Rating
3
Not sure yet
on February 12, 2019
Posted by: GRZE
from Florida
Flimsy paper trays. Awkward tray and print retrieval tray. Surprising how Epson allowed this to go to market. Still trying to sync my CS with the printer. This machine may be heading to a one star rating. Have had the printer for several weeks and will continue to try to get an acceptable sync
Quality
2
Value
2
Written by a customer while visiting epson.com
Customer Rating
5
Fine printer
on March 11, 2019
Posted by: Peasoup
from ABQ
After about 3 months use, I finally will have to buy ink. But the photos! Oh, the photos! Wonderful reproduction. Easy to use. Footprint is not as big as some previous photo printers I've had. I'm very happy with this printer.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
Well satisfied!
on March 12, 2019
Posted by: Firefly
from Omaha
Set up was easy and self explanatory, no issues. Initial print copy is excellent, look forward to many years of quality prints and images!
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
More features than I expected.
on April 14, 2019
Posted by: 1803Pete
from Fort Collins, CO
The XP-960 is a 'replacement' for the Stylus 320 I bought many years ago. (It was too expensive to replace the 'expired' ink pads.). The SCAN/COPY to CD/DVD is a great feature! Printing on wide paper is a great feature. I can now print on 9"x12" envelopes. Business card stock feeds well via the rear paper 'tray'. And "Instant Scan" works great! Also, the 'Print on CD/DVD' now works great with Win-10. This is one of the most well thought out and engineered printers I've seen! It is an excellent printer and the price is right!
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
Nice Prints
on May 5, 2019
Posted by: Hrider77
from Portland Oregon
I have had the printer for a couple of months now and it has not disappointed even in the larger format, brilliant prints.
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
5
Wonderful little printer/scanner
on May 7, 2019
Posted by: Jay and Cheryl
from Capo Beach
We just set this up on our wireless system so we can print from anything we are running at our house. It works wonderfully and the prints are very good. AND .... we are a couple of old duffers who worked through the setup process without too much trouble. Nice work Epson.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting epson.com
Customer Rating
1
Did not work as advertised
on May 13, 2019
Posted by: Steveso fekkingwhat
from Arizona
Still will not connect to my Iphone, despite following all instructions and changing i phone to a compatible signal. Hooks to Mav air computer, but it wasn't snap. had to use an older wi fi link with mu equipt.
No, I would not recommend this to a friend.
Quality
2
Value
1
Response from epson.comBy Bobby D., Epson, May 14, 2019
Hi Steve, we appreciate your business and welcome the opportunity to assist you. Epson provides useful information at www.epson.com/support/xp960 that can help you troubleshoot the wireless issue you’re experiencing. Your Epson XP-960 includes a 1-Year Limited Warranty, plus free technical support for the life of your product. Our Epson Support Team would be happy to help with your ink and wireless issues. They may be reached at (562) 276-4382; Hours: Monday – Friday, 6am – 8pm PT; Saturday, 7am – 4pm PT.
Sincerely,
Bobby D. – The Epson Team.
Sincerely,
Bobby D. – The Epson Team.
Written by a customer while visiting epson.com