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Customer Reviews Collected from frigidaire.com |
Frigidaire - Gallery 24" Tall Tub Built-In Dishwasher - Stainless Steel
Average Customer Rating:
3.7
Rating breakdown 149 reviews
5 Stars
60
4 Stars
45
3 Stars
12
2 Stars
10
1 Star
22
74%of customers recommend this product.
(
103 out of
140)
Customer Reviews for Frigidaire - Gallery 24" Tall Tub Built-In Dishwasher - Stainless Steel
Customer Rating
3
It's a dishwasher.
on February 8, 2018
Posted by: Venus
from Huntingdon, PA, USA
[This review was collected as part of a promotion.] I've been using this dishwasher for about a month now. I have no complaints about the cleanliness of the dishes. I like having the 3rd rack, but I would love having it if the design were a little different. Some of the tines that hold utensils need to be longer so things won't fall over. The second rack works ok but is a bit tight. The lower rack holds a LOT, but could benefit from more tines that fold down.
I would recommend this to a friend!
Response from frigidaire.comBy Ruth, Online Outreach Specialsit, February 9, 2018
Venus, I am glad to hear how much you are enjoying your new dishwasher. Thank you for your willingness to share your design opinions with us. In today’s competitive marketplace feedback from our consumers is vital to our continued success. Please be assured your comments are reviewed online by our product gurus, who I'm sure will find value in your observations. Should you ever have any questions, please do not hesitate to reconnect with us directly for assistance by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 800-944-9044. We are here for you. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
Nothing but trouble
on May 13, 2018
Posted by: BAreg
from Tucson, AZ
I have had multiple problems with this model since I bought it two years ago. On some cycles, the cleaning process stops and an error code prevents it from continuing. You have to open the door and restart it.
I have found a different cycle where the process doesn't stop, but it leaves food debris all over the dishes one side of dishwasher and also on the door.
I always have to rewash many of the dishes.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, May 14, 2018
BAreg, I apologize for any frustration and inconvenience this matter may have brought to you and your family. While we expect that our products will meet and even exceed our consumer expectations, the experience that you encountered is not typical of the quality products that we produce day in and day out. Regretfully, my research using your email address failed to link to a consumer account so I could investigate your matter and suitably assist you. So that we are able to gain more insight into the matter, and help you properly, please reconnect with us directly (at your convenience) by calling Mon-Fri, 8a-8p or Saturday 9a-6p EST @ 888-203-1389. We are here for you. Your friendly Frigidaire lady, Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
This product is a lemon Frigidaire fgid2477
on July 19, 2018
Posted by: Thosis
from elk grove,
i bought this product from best buy and i very disappointed. it is a waste of my hard earned cash.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Maggie , Online Outreach Specialist , July 23, 2018
We are truly saddened to hear that you feel this way, Thosis.
Please contact us at 1-888-203-1389 Monday-Friday 8am-8pm and Saturday 8am-6pm EST to fully evaluate your experience and provide your available options.
Best,
Maggie
Please contact us at 1-888-203-1389 Monday-Friday 8am-8pm and Saturday 8am-6pm EST to fully evaluate your experience and provide your available options.
Best,
Maggie
Written by a customer while visiting frigidaire.com
Customer Rating
3
New dishwasher for new house, but...
on March 7, 2019
Posted by: wheels816
from Cincinnati, Ohio
[This review was collected as part of a promotion.] We bought this as part of a group(microwave, refrigerator, stove and dishwasher) because of the smudgeproof finish adn teh Frigidaire name. While it is very quiet, another reason for getting this one, many times after the cleaning cycle has fisnished, we noticed the detergent door did not open and thus the dishes were not cleaned, so we had to run it another 145 minutes, What is causing this we dont know but it is a frustrating experience and we always wonder if the items will be clean when we open itor if we have to run it again.
No, I would not recommend this to a friend.
Response from frigidaire.comBy Anna, Online Outreach Specialist, March 11, 2019
Hi there Wheels816. Thank you for the the quick review. Most times, if the detergent door is not opening, it is because a dish may have blocked the way. Be sure to move the larger dishwasher away from where the dispenser will be once the door is closed. Should you need any assistance in the future, please give our team a call. Our team may be reached by calling 1-888-203-1389 Mon - Fri, 8:30am - 8pm (EST). Kindly, Anna
Written by a customer while visiting frigidaire.com
Customer Rating
1
Why don't appliance last anymore?
on August 16, 2020
Posted by: Mrs Ed
Bought this dishwasher 3 years ago. Features we liked: Inside controls, options for drawers, silverware tray. Issues: It no longer cleans well. Food still stuck to dishes. We clean everything routinely inside, including the bottom filters and screens. There are only 2 people in our household. I can't imagine how long it would last with a larger family and inceased use. It is a discontinued product. I know why now.
Response from frigidaire.comBy Bianca, Online Outreach Specialist , September 4, 2020
Hello, Mrs Ed!
We are pleased to know the dishwasher has been working well for you except for your concerns regarding the dishes not getting clean. Please review pages 17-19 in the Use and Care Guide for some solutions to your concerns. I have included a link below to the guide.
ftp://ftp.electrolux-na.com/ProdInfo_PDF/Kinston/117893613Aen.pdf
Bianca
We are pleased to know the dishwasher has been working well for you except for your concerns regarding the dishes not getting clean. Please review pages 17-19 in the Use and Care Guide for some solutions to your concerns. I have included a link below to the guide.
ftp://ftp.electrolux-na.com/ProdInfo_PDF/Kinston/117893613Aen.pdf
Bianca
Written by a customer while visiting frigidaire.com