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Customer Reviews Collected from lg.com |
LG - Tone Ultra Wireless Headphones (1st Generation) - Black
Average Customer Rating:
3.5
Rating breakdown 110 reviews
5 Stars
41
4 Stars
26
3 Stars
12
2 Stars
8
1 Star
23
67%of customers recommend this product.
(
68 out of
102)
Customer Reviews for LG - Tone Ultra Wireless Headphones (1st Generation) - Black
Customer Rating
1
Poor Quality
on November 3, 2015
Posted by: Disappointed Again
from Georgia, United States
This is my 3rd set. The first never charged. It came out of the box and worked until the battery died. The second set worked for about a month and wouldn't charge. My 3rd set died last night. Again, it won't charge. It's last words were "battery level median"...yes, median, not medium. They really have an issue with these. I can't be the only one having the same kind of trouble. I'm not hard on them. I wear them to work in the office every day. I've heard the quality really dropped from the 750s. I wish I had a set of them. By they way, sometimes when you turn your head, they go out of range! You'll see this mentioned in other reviews as well. DON'T WASTE YOUR MONEY.
Pros: Style/Design, easy to use
No, I would not recommend this to a friend.
Quality
1
Features
4
Value
1
Written by a customer while visiting lg.com
Customer Rating
5
Awesome headset!
on January 4, 2016
Posted by: Dejoy2
from Burlington, NC, United States
Got this for Christmas from my wife. Awesome headset! So far it has gone beyond my expectations. The range goes well beyond what it says. The sound is incredible! I work in a manufacturing facility which is very loud. I have no problem hearing my calls or music. We work 12 hour shifts. I can go in with a full charge and listen to music all day long and the battery will be on medium charge when I leave. They are very light weight so you never know you have them on. I would definitely recommend these.
Pros: Style/Design, Performance, easy to use, Features/Settings, Quality
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
4
A very good headset
on March 22, 2016
Posted by: bokaneer
from Saudi Arabia
[This review was collected as part of a promotion.] It gives a good sound quality,light on the neck and very good battery life
Pros: Style/Design, Features/Settings, Quality
I would recommend this to a friend!
Quality
4
Features
4
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Waste of money
on March 29, 2016
Posted by: Trader775
from Las Vegas
[This review was collected as part of a promotion.] I had a pair of LG HBS 750 and worked great and lasted all day no problem. I bought the HBS 800 and they're terrible. I get maybe 4 hours battery life if I only use them briefly. If I go to the gym they won't even last 2 hours with constant music.
They frequently disconnect while talking and then stay on "pairing" mode until you turn off and on again to connect. I've only had them 3 weeks...
They frequently disconnect while talking and then stay on "pairing" mode until you turn off and on again to connect. I've only had them 3 weeks...
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
1
Written by a customer while visiting lg.com
Customer Rating
1
lasted 1 day
on September 8, 2016
Posted by: les8
from Pensacola Fl
[This review was collected as part of a promotion.] HBS800 lasted 1 day. Now it will not charge. Don't buy.
Pros: Style/Design
No, I would not recommend this to a friend.
Quality
1
Features
1
Value
4
Written by a customer while visiting lg.com
Customer Rating
1
Bad connection and quit working after 3 months
on October 11, 2016
Posted by: Mrrjac
from Houston, Tex, United States
[This review was collected as part of a promotion.] I bought this device because I had 3 other prior that worked great. This is my first LG HBS 800. Bad mistake. The older models worked much better and didn't lose connections. Now mind has completely stopped working. I won't recommend this device to anyone. Now I am scared to purchase the newer 900 model. Truly disappointed
No, I would not recommend this to a friend.
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
5
Sweet sweet sound
on November 15, 2016
Posted by: Wheels keep turning
from Quebec Canada
[This review was collected as part of a promotion.] replaces old HSB730's worn out .NOTE:seamless sync after deleting old model from Bluetooth pairing. Great sound and looking fwd to tweaking the Bass & Treble.
Pros: Style/Design, Features/Settings, Performance, Quality, easy to use
I would recommend this to a friend!
Quality
5
Features
5
Value
5
Written by a customer while visiting lg.com
Customer Rating
1
Worked ok for 6 months then stopped
on September 15, 2018
Posted by: dlb3
from Michigan
[This review was collected as part of a promotion.] Product became defective after 6 months. It won't turn off after charging.
No, I would not recommend this to a friend.
Quality
1
Features
3
Value
3
Response from lg.comBy Amber, Customer Service, September 17, 2018
Hi, we hate that you had a bad experience with your HBS-800. We do offer a 1 year warranty on your headset and we are always happy to help. We can be reached on on Twitter at @LGUSSupport or on Facebook https://www.facebook.com/LGUSSupport/ or even via phone at 1-800-793-8896. We would love to be able to help you out.^AC
Written by a customer while visiting lg.com