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Customer Reviews Collected from Samsung US |
Samsung - SmartThings Hub - White
Average Customer Rating:
3.9
Rating breakdown 27 reviews
5 Stars
16
4 Stars
4
3 Stars
0
2 Stars
2
1 Star
5
76%of customers recommend this product.
(
19 out of
25)
Customer Reviews for Samsung - SmartThings Hub - White
Customer Rating
5
Works great
on June 7, 2016
Posted by: Kirby82
Connects with no problem. Easy to set up works with all kinds of devices
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exciting
on June 23, 2016
Posted by: utcrna13
from Houston, Texas
Expertise:Beginner
Everything controlled for free is amazing! Ive had multiple samsung products and have never been let down!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Horrible Support
on September 8, 2024
Posted by: Nick
from NC
Support for this product is terrible. If you have any issues god forbid trying to contact Samsung support. They will send you around in circles in an endless loop. I wouldn't recommend buying any of the Samsung smart hub products
Features
1
Performance
1
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Great as a presence sensor
on December 26, 2016
Posted by: zay18s
from Cleveland, OH, USA
Expertise:Expert
This is the brains of your smart home. If you only have the hub, you can still connect your smartphone and detect whenever that specific devices arrives or departs. Great for the kids or even for employees.
Pros: Durable, Lightweight
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great home control
on January 12, 2018
Posted by: Solaris72
from MD
Expertise:Intermediate
I bought this device mainly to integrate with my Door Bell Skybell, but unfortunately Samsung still working on trigger part of it and hopefully it work soon. Also i'm planning to get MYQ garage opener and want this to work with that straight forward.
I'm still learning how to use this, bought couple of sensors and it work like charm and i can control all my home light from anywhere now which is awesome for me.
Pros: Bright display, Inexpensive
Cons: Did not meet expectations
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great flexability in controlling all of My devices (4 types so far)
on October 23, 2017
Posted by: Chopper1
from Grandville, MI, USA
I've jumped head long in using this hub and haven't had any issues. I have several plug in switches to control on/off function of some floor lights, Dimmer module controlling 8 LED down lights, exterior on/off module controlling a water feature and a water on the floor sensor. Very satisfied with the ease connecting modules to the HUB and the speed commands are carried out when issued via the smart phone app. Just linked the Alexa control feature with no issues.
Pros: Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very Versatile
on January 27, 2018
Posted by: cubbyboy
from DFW TX
Expertise:Intermediate
PROs - I have had this hub for about 9 months, overall it plays well with other hubs/devices. There are a lot of custom scripts available (use at own risk) -- I wish it would connect to my garage opener, but other that that I have a Schladge deadbolt, GE switches, Phillips hub, Logitech hub, Inovelli switches, Aeotec doorbell. I can control most everything with Alexa and Google Assistant. Also have ActionTiles to control through the web.
CONs - no way to control things if the hub goes offline (internet outage/smartthings outage). Would like to see the hub work with just the local network when there is an outage (maybe have a windows app that it could fall back to). It keeps me from using it as my only security system.
CONs - no way to control things if the hub goes offline (internet outage/smartthings outage). Would like to see the hub work with just the local network when there is an outage (maybe have a windows app that it could fall back to). It keeps me from using it as my only security system.
Pros: Inexpensive
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SmartThings has EveryThings
on January 20, 2016
Posted by: SheboyganLarry
from Sheboygan, WI, USA
Expertise:Expert
This smart home controller now only supports many different protocols, but has an active community and the ability to program your own devices / controls to suit your needs. It was simply to setup and so far has been simple to use. I still only have a few devices, but so far everything I have tried connecting has worked!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US