otterbox.com Customer Reviews Collected from otterbox.com
OtterBox - Defender Series Case for Apple iPhone 6 Plus and 6s Plus - Black
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 678 reviews
5 Stars
493
4 Stars
87
3 Stars
46
2 Stars
21
1 Star
31
90%of customers recommend this product. 
(
601 out of 667
)
Customer Reviews for OtterBox - Defender Series Case for Apple iPhone 6 Plus and 6s Plus - Black
Customer Rating
3 out of 5
3
Eh
on May 8, 2017
Posted by: Beverly
Verified Purchase:Yes
Bought it less then a month ago, dropped it once and it's broken.
Response from otterbox.comBy OtterBox , Customer Service Team, May 8, 2017
Hi Beverly,

We are sorry that this Defender case did not survive the drop. As long as your iPhone 6 Plus is unharmed we will consider this a win as we can easily replace your damaged case through our warranty.

Simply give our friendly Otters a call at 1-855-688-7269, and we will gladly get that arranged in practically no time at all!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Worth the money
on May 11, 2017
Posted by: Myke
Verified Purchase:Yes
Just purchased for my iPhone 6s Plus. Great cover, wish it was water proof! That would make it hands down the best protection for a cell phone PERIOD!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
works great
on May 13, 2017
Posted by: Hibby 589
Verified Purchase:Yes
I have always carried my phone on my belt and this is a great way to accomplish that. This is the second one I have had and they last a surprisingly long time.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Great Protection
on June 21, 2017
Posted by: Stevie
Verified Purchase:Yes
I drop my phone a LOT, so I am so glad I got this case. When I do drop it, I don't have to worry anymore, and it takes away some stress. The one thing I dislike about this case is that I am a lover of glass screen protectors, and this one has plastic. The tape over the touch ID is kind of annoying and is an eyesore, but i guess as long as my phone is protected right?
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
As always great protective cover
on June 29, 2017
Posted by: Cindy
Verified Purchase:Yes
I bought the replace and old cover that was only about 2 years old. Odd, the cover started peaking on the back side by the apple window!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
The rubber gets soft on the back side of the phone
on July 14, 2017
Posted by: Katarina
Verified Purchase:Yes
I have hade it only 1 week, The rubber gets soft on the back side of the phone.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, July 17, 2017
Hi Katarina,

We are sorry that the slipcover on this Defender case is letting you down. We absolutely want to get more details so that we can help with this unusual dilemma.

Please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to assist in any way that we can. If needed, we can easily get a warranty replacement arranged!

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
Really good. Purchase
on August 30, 2017
Posted by: JonAZ
Verified Purchase:Yes
I bought this a month ago and I just wish you had NFL team colors.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Awesome
on September 6, 2017
Posted by: Jproef
Verified Purchase:Yes
Best protection possible! Keeps your phone wrapped in awesome protection!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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