 |
Customer Reviews Collected from otterbox.com |
OtterBox - Defender Series Case for Apple iPhone 6 Plus and 6s Plus - Black
Average Customer Rating:
4.5
Rating breakdown 678 reviews
5 Stars
493
4 Stars
87
3 Stars
46
2 Stars
21
1 Star
31
90%of customers recommend this product.
(
601 out of
667)
Customer Reviews for OtterBox - Defender Series Case for Apple iPhone 6 Plus and 6s Plus - Black
Posted by: Lefty B
Verified Purchase:Yes
This is a replacement clip that I needed because I dropped my old one (about 2 years old) on a concrete floor. The clip is a great add to my otterbox and I love how easy it is to use one handed. I will have an otterbox on any phone I own!
Written by a customer while visiting otterbox.com
Posted by: Jazz
Verified Purchase:Yes
I have always owned and IPhone and IPod and I always buy the Ottorbox Defender series. I have dropped my phone plenty of times and the Otterbox saved my phone from damaging. I will continue to buy Otterbox for all my Apple devices including my IPad.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Cindy
Verified Purchase:Yes
I have used Otterbox a long time. It protects my phone well and is skinny enough to fit in my pocket. I have dropped my phone several times and there has been no damage.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jerry
Verified Purchase:Yes
The holster works well for me. When I lost my first one, I had trouble keeping up with my phone until I ordered and received a new one. I feel that my phone is pretty secure and readily available when it is in the holster on my hip. As for the rest of the Otterbox, after a while the I-Phone would no longer recognize my thumb print and I had to switch to typing my password. I think the clear, plastic cover gets occluded by oils and dirt and no longer lets the thumb print register.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: OrthoSpineDoc
Verified Purchase:Yes
Best feature: toughness. Belt clip works very well; other brands belt clip breaks within several months of purchase.
Worst feature: loss of Touch ID on iPhone. Covering over finger button is too thick to allow Touch ID to work. Also, have to really press around the edges of the screen to type Q, P, or Space.
Worst feature: loss of Touch ID on iPhone. Covering over finger button is too thick to allow Touch ID to work. Also, have to really press around the edges of the screen to type Q, P, or Space.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, February 12, 2018
Hey there OrthoSpineDoc,
We're terribly sorry that you're experiencing such a strange functionality issue with this Defender series! The case was engineered specifically to allow for full device performance, which means that the Touch ID feature should be working seamlessly. Our awesome Otters would love to hook you up with a warranty replacement, so please feel welcome to give them a call at 1-855-688-7269. We’ll get you back on track to maximum device security in no time at all!
Best,
OtterBox Customer Service Team
We're terribly sorry that you're experiencing such a strange functionality issue with this Defender series! The case was engineered specifically to allow for full device performance, which means that the Touch ID feature should be working seamlessly. Our awesome Otters would love to hook you up with a warranty replacement, so please feel welcome to give them a call at 1-855-688-7269. We’ll get you back on track to maximum device security in no time at all!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Enrique930
Verified Purchase:Yes
I bought this case before and it lasted forever. I work in construction and this case takes a huge beating and my phone stays looking brand new. This is a great investment. I am a fan of otter box.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: MR55
Verified Purchase:Yes
This is the 4&5 holders they are great if they would quit breaking the case is worth it weight in gold the holder need a lot of improvement. It catches on everything if the back clip was made to break away and snap back on it would be the greatest phone holder ever.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, May 29, 2018
Hey MR55,
It's great to hear that the Defender series seems to be proving it's worth time and time again! We apologize that your belt clip holsters have been running into some trouble - please note for future reference that we are always happy to replace those under our warranty. Just give our playful Otters a ring at 1-855-688-7269, and they'll dive right into a claim. We'll do our best to maintain that stable side protection for as long as possible!
Sincerely,
OtterBox Customer Service Team
It's great to hear that the Defender series seems to be proving it's worth time and time again! We apologize that your belt clip holsters have been running into some trouble - please note for future reference that we are always happy to replace those under our warranty. Just give our playful Otters a ring at 1-855-688-7269, and they'll dive right into a claim. We'll do our best to maintain that stable side protection for as long as possible!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: JohnC
Verified Purchase:Yes
Don’t know how it works. Apparently I ordered the wrong one. I need one for a SE not a 6Splus. But it looks good and well built.
Response from otterbox.comBy OtterBox, Customer Service Team, July 3, 2018
Hi JohnC,
Oh no! We're so sorry to hear about this mix-up! Not to worry - our friendly Otters will be happy to help. Please don't hesitate to contact them at 1-855-688-7269 to proceed with the appropriate return process. Additionally, feel free to check out the link for the iPhone SE belt clip holster via the link below. You'll be back on track to the perfect side security in no time at all!
https://www.otterbox.com/en-us/iphone-5-5s-se/defender-series-holster/apl2-iphone-5-holster.html#start=1
Sincerely,
OtterBox Customer Service Team
Oh no! We're so sorry to hear about this mix-up! Not to worry - our friendly Otters will be happy to help. Please don't hesitate to contact them at 1-855-688-7269 to proceed with the appropriate return process. Additionally, feel free to check out the link for the iPhone SE belt clip holster via the link below. You'll be back on track to the perfect side security in no time at all!
https://www.otterbox.com/en-us/iphone-5-5s-se/defender-series-holster/apl2-iphone-5-holster.html#start=1
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com