This new case is replacing my wife's old Defender Series case. She is as hard on a phone case as anyone. Yet time and again Otter Box protects her phone from receiving any damage. Her old case still worked but looked awful. Do not trust your expensive phone to any other protection than Otter Box!
The holster I order was received on time unfortunately it was the wrong size. I ordered the wrong size ( my fault) but it is very difficult to determine the right size from the website unless you know exactly what phone you have.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox/LifeProof, Customer Service Team, January 19, 2021
Hi Pete,
We're sorry to hear some wires got crossed with your recent purchase of the Defender Series belt clip/holster component.
Feel free to ping our friendly Otters using the link below and we'll be glad to help get things situated to make sure your device will be secure by your side going forward!
No doubt, this Otter box is the best quality item on today's market. I purchased my first many years ago with my IPhone 6s. Of course normal wear and tear can be expected but just think how many years the Otter box lasted. Just now needed to replace after many years of hard use. As an example of Otter's durability, when I am using my chain saw, the Otter box is worn on the back of my cap in order for me to hear the phone ring over the noise of the chain saw. My phone is protected when the rugged use causes the Otter box with my phone to be knocked of my cap.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , February 11, 2021
Hi, Mack!
We're so glad to hear that your Defender Series case has been keeping your phone safe for so long! We see that you rated your case 1 star, which is the lowest rating, so if there's anything keeping this from being a 5-star experience, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you taken care of.
I first got an otter box from my employer for the iPhone 6 that they gave me to use. The one I have now I got when the old one finally broke( top clip that holds the phone) It has protected my phone from numerous accidents that would have damaged my phone but it is still in pristine condition because of otter box!!