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Customer Reviews Collected from otterbox.com |
OtterBox - Defender Series Case for Apple iPhone 6 Plus and 6s Plus - Black
Average Customer Rating:
4.5
Rating breakdown 678 reviews
5 Stars
493
4 Stars
87
3 Stars
46
2 Stars
21
1 Star
31
90%of customers recommend this product.
(
601 out of
667)
Customer Reviews for OtterBox - Defender Series Case for Apple iPhone 6 Plus and 6s Plus - Black
Posted by: Bill
Verified Purchase:Yes
This is my second case for my my I-Phone 6-plus. I bought it when I first purchased my I-Phone 6-plus. It served me well, but due to excessive use on my phone, the rubber casing began to loosen (stretch) and the tabs fell off. Nevertheless it continued to serve me well. Finally, it was no use, more an hindrance, so I decided to replace. When I began to review my papers so I could order a new Otterbox, I found that according to my purchase contract the warranty noted\, it would be replaced free within 7 years. When I applied this fact, I was denied the new replacement. As my I-Phone was now becoming obsolete, but I am awaiting the new release, I went ahead and replaced the Otter box cover anyhow. While I am recommend the Otterbox products to my friends and relatives, I will be sure to advise them that don't depend on the warranty clause, as Otterbox will simply ignore it. Will I purchase a different cover when I upgrade? I will do my research on the products as well as the honorable acceptance of warranties offered by the companies with which I will deal.
William K. (Bill) Hillier.
William K. (Bill) Hillier.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Donna
Verified Purchase:Yes
I broke my iPhone my first day and my firefighter nephew bought me an OtterBox. He said they all use Otterboxes and everyone’s phone has lived through smoke, fires, water and being dropped repeatedly. I’m so glad I listened to him. I’m on my second OtterBox now, my first lasted 4yrs and kept my phone like new. OtterBox has outlasted my iphone6. Thank you for such a quality product.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ellll
Verified Purchase:Yes
Love my otter box. Not a week after I bought it the phone fell from the tall bed and crashed onto the hardwood floor. I cringed because it was a loud fall. No damage!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Sigurd
Verified Purchase:Yes
DROPPED MY PHONE AT LEAST FIFTY TIMES AND IT'S STILL OKAY
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: CWOCN17
Verified Purchase:Yes
I purchased the Defender Series Case for my iPhone 6s Plus when I first purchased it, many years ago. The phone has been dropped or fallen out of my pure/pocket multiple times. Had the battery changed at Apple recently and when the case was removed the inner part was cracked.. IPhone was in perfect shape. I love my phone!!! I love Otterbox Defender Series for protecting it so well over the years. Looking forward to many more!!!.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: AA3MK
from South Central, PA
Gender:Male
Verified Purchase:Yes
In order to keep my unlimited data plan, I must pay full retail price for my iphone. For a 6S Plus 128GB, that's well over $ 1K. Only an Otterbox Defender case can protect my brand new iphone like no other case on the market. All of us drop our phones from time to time. Because these phones just go everywhere with us, if you have not yet dropped your iphone, you eventually will. With a Defender case, you will worry much less about damaging your phone. It's a little bulky, but it beats having to shell out another grand to buy a new phone. I have never owned an iphone without it's corresponding Otterbox Defender Case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Susdabn
Gender:Female
Verified Purchase:Yes
It has protected my phone very well. The only reason I am not giving it 5 stars is that the fit over my screen is not great. I had an otter box for my Samsung, and it fit perfectly. The screen protector on my iPhone 6s plus, however, doesn't sit flush on the screen and I have to smack the screen with my fingers to make contact. I do love the color and the protection, just poor screen cover fit.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, January 29, 2016
Hi Susdabn,
We understanding just how frustrating it can be to not enjoy a clean interaction with the screen of your device, and we are certain that we can get this resolved quickly for you with a warranty replacement.
Please feel welcome to give our handy Otters a call at 1-855-688-7269, and we'll get this smoothed out in no time!
Best,
OtterBox Customer Service Team
We understanding just how frustrating it can be to not enjoy a clean interaction with the screen of your device, and we are certain that we can get this resolved quickly for you with a warranty replacement.
Please feel welcome to give our handy Otters a call at 1-855-688-7269, and we'll get this smoothed out in no time!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5
Astonishingly tough
on December 19, 2015
Posted by: Buffalo
from Utah
Gender:Male
I work in construction, dropped my IPhone from 10 feet to a concrete floor - no problems.
Accidentally ran over my IPhone with my half ton 4 wheel drive truck - nothing was damaged.
Maybe it's just luck or the maybe the defender is just that good.
Accidentally ran over my IPhone with my half ton 4 wheel drive truck - nothing was damaged.
Maybe it's just luck or the maybe the defender is just that good.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com