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Customer Reviews Collected from otterbox.com |
OtterBox - Defender Series Case for Apple iPhone 6 Plus and 6s Plus - Black
Average Customer Rating:
4.5
Rating breakdown 678 reviews
5 Stars
493
4 Stars
87
3 Stars
46
2 Stars
21
1 Star
31
90%of customers recommend this product.
(
601 out of
667)
Customer Reviews for OtterBox - Defender Series Case for Apple iPhone 6 Plus and 6s Plus - Black
Posted by: Buddhaz
Verified Purchase:Yes
As much as I like the Otterbox products and have purchased several items over the years this particular product I cannot support. In my opinion the design of this holster doesn't provide enough protection from possibly losing your phone. The holster should be more of an encasing for the phone to be safe not just have the grooves and the corners as protection. I hope going forward they make a better holster for their phones. The best holster I've seen by Otterbox was for my BB Curve some years ago
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Skinsfan
Verified Purchase:Yes
I upgraded to the iPhone 6 and wanted the Otter Box case like I had for my iPhone 5 which was the Washington Redskins, unfortunately you didn't have it so I serried for this one as I needed to protect my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Deadstroke63
Verified Purchase:Yes
It does the job blaa blaa blaa and so on and that is that
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: HHH747
Verified Purchase:Yes
I am on my 5th one so I have been ordering 2 at a time now. I get about 6 months out of each one. I think it's more of a problem on the plus size than the regular size case?
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, September 26, 2017
Hey there HHH747,
It sounds like your belt clip holsters each seem to have a six month lifespan! That's definitely not the type of quality that we expect from our products, and we apologize that this keeps happening. Our cases are not designed to be indestructible, which is why we have an awesome warranty in place to replace our damaged products! If another holster happens to break, just call up our reliable Otters at 1-855-688-7269, and they'll be more than happy to order you a brand new belt clip!
Sincerely,
OtterBox Customer Service Team
It sounds like your belt clip holsters each seem to have a six month lifespan! That's definitely not the type of quality that we expect from our products, and we apologize that this keeps happening. Our cases are not designed to be indestructible, which is why we have an awesome warranty in place to replace our damaged products! If another holster happens to break, just call up our reliable Otters at 1-855-688-7269, and they'll be more than happy to order you a brand new belt clip!
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Shuvonathon
Verified Purchase:Yes
An excellent purchase! I highly recommend! Stands the test of time and the company backs you up. I bought a second one for my husband
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: Hot Rod
Verified Purchase:Yes
This my second phone that I have used the Otter Box Defender on. They were dropped on several occasions without damage. I wouldn’t want to be without the best protection available- the Defender!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Gold
Verified Purchase:Yes
Get a new case every 3years
phone is still brand new had it for 4years
phone is still brand new had it for 4years
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Polly
Verified Purchase:Yes
The first one I ordered was wrong. My fault. Second one, box said was right one,but still did not fit my phone
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , April 5, 2021
Hi, Polly!
We're sorry to hear about any frustration with your recent Defender Series purchase! It looks like you only bought the outer slipcover of that case. Keep in mind, that is a multilayer OtterBox, so it requires an inner shell to be complete. It looks like we no longer have that inner shell available individually, but if you call us at 1-855-688-7269, we'd be more than happy to start a return for you and see what full case options we still have in stock!
Best,
OtterBox Customer Service Team
We're sorry to hear about any frustration with your recent Defender Series purchase! It looks like you only bought the outer slipcover of that case. Keep in mind, that is a multilayer OtterBox, so it requires an inner shell to be complete. It looks like we no longer have that inner shell available individually, but if you call us at 1-855-688-7269, we'd be more than happy to start a return for you and see what full case options we still have in stock!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com