otterbox.com Customer Reviews Collected from otterbox.com
OtterBox - Defender Series Case for Apple iPhone 6 Plus and 6s Plus - Black
Average Customer Rating:
4.5 out of 5
4.5
Open Ratings Snapshot
Rating breakdown 678 reviews
5 Stars
493
4 Stars
87
3 Stars
46
2 Stars
21
1 Star
31
90%of customers recommend this product. 
(
601 out of 667
)
Customer Reviews for OtterBox - Defender Series Case for Apple iPhone 6 Plus and 6s Plus - Black
Customer Rating
5 out of 5
5
Withstands the worst
on December 10, 2016
Posted by: Thomas
Verified Purchase:Yes
Night for my wife after two broken iPhones. Two days after I installed it, she dropped it again and not a bit of damage. It works as described. Highly Recommend
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
The Best Ever!!!
on September 9, 2017
Posted by: Mike L
Verified Purchase:Yes
I love my case. Always protecting my at all times. Been a customer since I used smartphones and me being so clumsy at times the Otterbox never let me down. My phone stays in tip top shape. It stays brand new for years and years to come. Thanks OtterBox!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Excellent, robust product - the real deal
on October 26, 2017
Posted by: Nat R
Verified Purchase:Yes
I always buy a defender case for everyone in the company. No smashed screens - EVER. No phones out of action. So, no company downstime
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Happy days are here again
on February 27, 2021
Posted by: none
Verified Purchase:Yes
I'm so happy and jumping for joy just for the fact it is still available for me to purchase.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Not LEO friendly
on June 16, 2015
Posted by: Joeinnorfolk
Gender:Male
It is important to have my phone protected and the defender case is superb; however, the belt clip is not useful for my duty belt. The clip itself needs to accommodate a 2 inch wide duty belt. This is a great product but it falls short for the first responders community. Please update the case!! You're missing out on a large market.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, June 17, 2015
Hey Joeinnorfolk,

Thanks for the great suggestion! We’re sorry that the OtterBox belt clip/holster isn’t working with your current 2” Duty Belt but we will definitely pass this feedback along to our design team. If you have any other questions or concerns about your case, please don’t hesitate to give our friendly Otters a call at 1-855-688-7269.

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Quality product
on June 21, 2015
Posted by: BroncoCC
from Tennessee
Gender:Male
Verified Purchase:Yes
I buy otter boxes for the simple fact that I know my devices will be protected against almost all drops or other mishaps. I have owned Otter boxes for my last 3 smart phones they are awesome!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3 out of 5
3
Fits well but too fragile
on July 13, 2015
Posted by: DrBadger
from chicago
Gender:Male
Verified Purchase:Yes
the holster still has the problem of breaking too easily. This has always happened with Otterbox products I've owned over the years- many of them. The clip breaks off of the plastic part that holds the phone. Otherwise it fits well on the phone.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, July 14, 2015
Hi DrBadger,

Sounds like a severe case of the belt clip blues! We’re sorry to see that you have had multiple issues with those OtterBox belt clip/holsters for the Defender, and we definitely would like to do what we can to help. These parts are intentionally designed to allow the user to break free from any dangerous situations, however, we are more than happy to offer replacements under our warranty as needed. Please feel free to give our friendly Otters a call at 1-855-688-7269, and we’ll get you taken care of.

Cheers,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Very Sturdy Case
on July 21, 2015
Posted by: FoxyJessica
Verified Purchase:Yes
I got the Otter Box at the recommendation of a friend. The iPhone 6 Plus is an expensive phone and I feel it is well protected with this case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
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